# Ziba Design > Official Ziba Design business agent. Ziba Design is a global design and innovation agency that helps organizations create human-centered products, services… ## Ask it a question Ziba Design answers for itself at https://api.hailera.com/mcp/ziba. A client that speaks MCP can connect to that address; the tool is ask_ziba and the protocol is 2026-07-28. Where this file and the agent disagree, the agent is current. ## About Ziba Design Ziba Design is a global innovation and design agency that helps organizations create authentic, meaningful experiences across products, services, and customer journeys. Purpose and Philosophy - Ziba's purpose is to design experiences at the intersection of a company's brand, target consumer, and organization, within the context of time. - The firm measures its own success by how much value it helps create for its clients' businesses. - Ziba views creativity as a business asset and focuses on making everyday experiences more beautiful and more useful. Approach - Brings together diverse disciplines including anthropology, engineering, strategy, and design. - Uses human-centered research and deep empathy to understand people, contexts, and unmet needs. - Stays "relentlessly curious," continuously questioning best practices to find better solutions. - Partners closely with clients, often over many years, to create products, services, and strategies that transform brands and sometimes entire categories. Leadership Team (Selected) - Sohrab Vossoughi – Founder and CEO - Henry Chin – Executive Account Director / Creative Director - Megan Burnett – Director of Client Services - Sabrina Jetton – Senior Creative Director - Rob Wees – Creative Director - Mick Glenn - Mitsuhiro Shigeri – Creative Director (Japan) - Jeff Pidgeon – Design Director - Doug Cooke – Consumer Insights and Research Director Track Record - More than four decades of work spanning consumer products, healthcare, financial services, retail, technology, and many other sectors. - History of first-of-their-kind innovations, from early wearable fitness devices and cashless fuel payment systems to USB flash drives, digital media platforms, medical devices, and CX transformations. Ziba continues to work with organizations worldwide that are looking to create differentiated, human-centered experiences and long-term business value. Source: https://www.ziba.com ## What Ziba Design does Ziba Design offers a highly collaborative, creative work environment built around personal growth, professional development, and diverse perspectives. Location and Studio Environment - Headquarters in Portland, Oregon, in the Pearl District near the Willamette River. - Easy access to downtown amenities, transit, and outdoor spaces. - On-site facilities include a dedicated Bike Room, private patio, fully equipped industrial design shop, auditorium for events, and a quiet Restore room. Culture and Values - Ziba is people-focused, seeking "dreamers, tinkerers, and makers" who enjoy tackling complex challenges. - Emphasizes crossover learning between disciplines and levels of experience. - Encourages a culture of curiosity, collaboration, and high standards for the work. Diversity and Equal Opportunity - Ziba is an equal opportunity employer. - Hiring, promotion, and other employment decisions are based on performance and business needs, not on race, religion, age, gender, sexual orientation, veteran status, or any other status protected by law. - The studio welcomes candidates from all countries, cultures, and backgrounds. Benefits and Work-Life Support Typical benefits and programs include: - Medical, dental, vision, HSA, and life insurance. - Flexible work schedule. - Unlimited Flexible Time Off (FTO) plus a generous holiday policy (including six paid holidays and office closure from December 25th through January 1st). - Family leave plan. - 401(k) matching. - Incentive plan for profit sharing. Ziba's employee programs have been recognized with the "When Work Works" award for innovative and effective workplace practices. Career Opportunities - Ziba hires at multiple levels, from recent graduates to experienced professionals. - Example roles include Service Designer and Account Manager at the Portland studio. - Candidates who do not see an exact role match are encouraged to reach out, as Ziba is open to connecting with talented people for future opportunities. For current openings and application details, visit the Careers section of the Ziba website or email careers@ziba.com as directed there. Ziba Design is a global design and innovation agency that solves complex business problems with beautiful, human-centered solutions. Core Service Areas Ziba focuses on four interconnected practice areas that can be engaged individually or as an end-to-end offering: Strategy - Develops new strategies, service offerings, and product lines. - Uses their proprietary Visioneering™ methodology to frame opportunities, reduce innovation risk, and build alignment around a clear vision. - Helps organizations respond to market, technology, and cultural shifts and create billion-dollar categories and reshaped futures. Insights - Conducts rigorous research into brand DNA, customers, culture, and market context. - Translates trends and user research into deep insights that guide product development, CX, and brand strategy. - Supports clients with foresight and trend analysis so they can anticipate change and uncover new opportunities. Design - Delivers strategic design across products, services, communications, digital experiences, and environments. - Crafts cohesive, scalable brand-based design systems that keep every touchpoint on-message and on-brand. - Blends creativity, interactivity, and user insights to design packaging, interfaces, digital platforms, retail spaces, and more. Development - Transforms validated concepts into market-ready products and experiences. - Combines engineering, prototyping, and implementation support to get the "last mile" right. - Focuses on quality, feasibility, cost-effectiveness, and return on investment. Ziba's multidisciplinary teams work across these areas to help organizations launch new brands, reinvent existing ones, and create connected experiences spanning physical and digital worlds. Source: https://www.ziba.com ## Where Ziba Design works Ziba Design is headquartered in Portland, Oregon. Studio Location - Address: 1044 NW 9th Ave, Portland, OR 97209, USA - Located in Portland's Pearl District, near the Willamette River and close to downtown amenities and transit. General Contact - Main phone: 503.223.9606 - General inquiries can be sent through the contact form on the Ziba website. - You can also subscribe on the site to receive updates on blog posts, events, and thought leadership from Ziba. New Business Inquiries - Ziba welcomes opportunities for collaboration on new projects. - Prospective clients can submit a new business proposal using the form linked from the Contact page. Careers - Information about open positions, culture, and benefits is available on the Careers page. - Prospective candidates can apply through the website or use the careers contact details provided there. For any questions about services, potential partnerships, or career opportunities, visitors are encouraged to start via the Contact or Careers sections on ziba.com. Names Japan as a service area. Areas beyond these are not published. Source: https://www.ziba.com ## Ziba Design Clients and Collaboration Approach Ziba Design works with organizations ranging from startups to Fortune 100 companies across technology, consumer goods, retail, medical, nonprofit, financial services, transportation, and more. How Ziba Collaborates with Clients - True multidisciplinary collaboration: Ziba brings together strategists, designers, researchers, engineers, and other specialists to work as an integrated team with the client. - Extension of your team: They deliberately avoid the typical "us versus them" agency dynamic, instead operating as a seamless part of the client organization. - Transparent and trust-based: Engagements emphasize clear communication, mutual trust, and a shared vision of success. - Adapted to each organization: Ziba often designs the collaboration process itself, tailoring ways of working to clients' structures, cultures, and goals. Industries and Types of Work Ziba has helped clients: - Create new products, services, and customer experiences from scratch. - Reimagine retail and service environments. - Navigate shifts from physical to digital offerings. - Refresh brands and define brand DNA and design languages. Long-Term Partnerships - Around 80% of first-time clients choose to work with Ziba again. - Client relationships often last many years, reflecting the quality of collaboration and results. Organizations looking for a partner to tackle complex, high-stakes challenges—from new category creation to CX transformation—engage Ziba for its experience, rigor, and emphasis on measurable impact for end customers. Source: https://www.ziba.com ## What Ziba Design has not published yet These are things people ask Ziba Design that its published information does not yet cover. - prices or fees - project or resource availability - delivery times or project timelines - specific financial results or return on investment - legal, regulatory, or compliance outcomes - employment offers or hiring decisions Ask anyway — the agent will say plainly that it is not published rather than guess. ## Where this comes from https://www.ziba.com