# Wreck Techs > Official Wreck Techs business agent. Wreck Techs provides free housing technology support for Georgia Tech students, including help with campus networks… ## Ask it a question Wreck Techs answers for itself at https://api.hailera.com/mcp/wrecktechs. A client that speaks MCP can connect to that address; the tool is ask_wrecktechs and the protocol is 2026-07-28. Where this file and the agent disagree, the agent is current. ## About Wreck Techs Who Wreck Techs are Wreck Techs is Georgia Tech's residential technology support team. They focus on helping students in campus housing with technology needs related to living and studying on campus. Their services are free for Georgia Tech housing residents. What Wreck Techs help with Wreck Techs provide support for common technology issues, including: - Getting devices connected to the campus network - Registering devices and activating ethernet connections in housing - Basic troubleshooting for personal computers and devices - General software support If a question involves housing-related technology or getting connected at Georgia Tech, Wreck Techs are usually the right first contact. Source: https://wrecktechs.gatech.edu ## What Wreck Techs does Wreck Techs support students with connecting to and using Georgia Tech's campus networks in housing. Wireless network support Wreck Techs can help students with: - Using Georgia Tech wireless networks, including eduroam, GTother, and GTvisitor - Automatically connecting to eduroam, GTother, and GTvisitor on supported devices - Manually configuring: - Android devices for eduroam - Apple devices for eduroam - Windows 10 devices for eduroam - Troubleshooting eduroam connection issues on Apple iOS devices - Using the wireless network as a visitor on campus Wired devices and streaming devices Wreck Techs also support wired connections and media devices in housing. They can assist with: - Wired network connections for supported devices - Registering streaming devices so they can connect to the network For detailed, step-by-step instructions, students can follow the topics and guides linked from the Wreck Techs website or contact the team directly for help. Source: https://wrecktechs.gatech.edu ## Where Wreck Techs works Names Georgia as a service area. Areas beyond these are not published. ## Hours and contact Wreck Techs offer phone, online, and in-person support for housing-related technology issues. Phone support - Phone number: 404-385-5555 (then choose extension 5 for the Wreck Techs) - Availability: - Sunday–Thursday: 2:00 p.m. – 10:00 p.m. - Friday: 2:00 p.m. – 6:00 p.m. Online help requests Students can submit an online request form and receive a reply with a solution. - Use the "Login and Submit a Request" option on the Wreck Techs website to access the request form. Walk-up location Wreck Techs also offer in-person support at their walk-up location. - Location: West Village, 532 8th St. NW, Atlanta, GA (on campus) - Floor: 3rd Floor - Hours: - Sunday–Thursday: 2:00 p.m. – 10:00 p.m. No appointment is needed for walk-up support during open hours. Source: https://wrecktechs.gatech.edu ## Account and Duo support from Wreck Techs Wreck Techs help students with common Georgia Tech account and multi-factor authentication issues. Duo multi-factor authentication (MFA) Wreck Techs can provide guidance on Duo-related topics such as: - Adding Duo Mobile on Android devices - Adding Duo Mobile on iOS devices - Activating Duo Mobile when a phone number changes - Restoring Duo Mobile accounts using Instant Restore Georgia Tech account issues Wreck Techs can help with: - Activating a Georgia Tech (GT) account - Changing a GT account password - Submitting a photo ID for password reset - Understanding and setting up Email Forwarding for Life (EMFL) Students who run into problems with Duo prompts, password changes, or accessing their GT account can contact Wreck Techs through phone, online request, or the walk-up location for assistance. Source: https://wrecktechs.gatech.edu ## Hardware, software, VPN, and A/V support Wreck Techs assist students with a range of device and software issues across major operating systems. Operating system support Wreck Techs can help troubleshoot and provide guidance for: - Mac computers - Windows computers - Linux systems VPN (GlobalProtect) support They provide support for installing and using the GlobalProtect VPN client on: - macOS - Windows - Enterprise Linux Email and productivity software Wreck Techs can help with common issues involving: - Outlook app on iOS - Outlook for Windows (including Microsoft 365 and Outlook 2019) Antivirus and malware protection Wreck Techs can advise students on available antivirus and malware software options for troubleshooting issues on their computers. Audio/Video (A/V) support They also assist with basic audio and video support needs, such as getting sound or video working correctly on student devices in a housing context. Source: https://wrecktechs.gatech.edu ## Student employment with Wreck Techs Wreck Techs hire Georgia Tech students to work as part of the residential technology support team. Current hiring information As stated on the Wreck Techs website: - "We are now hiring for Summer/Fall 2026!" - Interested students are directed to fill out an application at https://apply.wrecktechs.gatech.edu. - Questions about hiring can be sent to wthiring@groups.gatech.edu. (For the most up-to-date hiring terms, applicants should refer to the application site or email the hiring address above.) Experience and skills Working with Wreck Techs offers opportunities to: - Gain hands-on experience with enterprise-grade network equipment and advanced technologies - Develop problem-solving skills - Build strong customer service abilities in a diverse tech environment - Enjoy flexible working hours - Strengthen teamwork and communication skills in a dynamic, tech-focused setting Source: https://wrecktechs.gatech.edu ## What Wreck Techs has not published yet These are things people ask Wreck Techs that its published information does not yet cover. - prices - availability - guaranteed response times or resolution times - employment decisions or hiring outcomes - academic performance or grades - data privacy or security guarantees Ask anyway — the agent will say plainly that it is not published rather than guess. ## Where this comes from https://wrecktechs.gatech.edu