Virtual Offices of Las Vegas

Experience and credentials

• Management has decades of experience in technology, marketing and virtual office services.
• Virtual Offices of Las Vegas holds an A+ rating with the Better Business Bureau (BBB of Southern Nevada, Inc.).
• Thousands of Las Vegas clients have used the service over the years via bundled packages and à la carte add-ons.

Who services are for

• Business-to-business (B2B) clients that need a professional business presence without a traditional office lease.
• Startups, growing businesses and home-based or online companies seeking a prestigious Las Vegas address.
• Traveling professionals and remote teams needing mail handling, phone answering and occasional office or meeting space.

Contact details

• Address: 3651 S Lindell Rd, Las Vegas, NV 89103
• Main phone: 877-943-2774
• Local phone (listed on site): 702-943-0310
• Email: info@virtualofficeslv.com
• Website: https://virtualofficeslv.com

For questions not covered in these knowledge documents, customers should contact the office directly by phone, email or the Contact Us form on the website.

• Clients on applicable packages receive a local Las Vegas phone number assigned by Virtual Offices of Las Vegas.
• The number is licensed through a telecom partner and is available for use while the account is active and in good standing.
• Phone numbers are for clients' use only and cannot be shared, transferred or kept after the account is closed.

Auto-attendant and voicemail

Included with packages that feature phone service:

• Auto-attendant with a personalized greeting for your company
• Up to six call-routing options
• Custom greeting recorded and set up for you
• Voicemail to email, with messages delivered as .wav files
• Call scheduling options for after-hours, weekend and holiday routing

Live answering services

Two levels of live answering are available:

Standard live answering (Pro package)

• A live receptionist answers calls for your business.
• Receptionists take messages and send them to you by text or email.
• The package includes a monthly allowance of standard live-answering calls.
• Additional 100 Standard Call Block bundles can be purchased at a discounted rate.

Premium live answering with call screening (Pro Plus package)

• Premium live answering includes call screening ("find me, follow me").
• Screened calls can be connected to you based on your preferences.
• The package includes a monthly allowance of premium live-answering calls.
• Additional 100 Premium Call Block bundles are available at a discounted rate.

Additional phone-related options

• Additional voicemail boxes – add voicemail boxes so individual associates or departments can have their own greetings; each extra box includes multiple dialing extensions.
• 411 directory listing – for clients with our phone number and address, staff can help list your business in the Las Vegas 411 directory (one-time setup fee and small monthly maintenance fee apply).

Phone and answering services are provided on a business-to-business (B2B) basis; each additional company or sister brand requires its own agreement and applicable fees.

• Price: $39 per month
• Setup: $50 one-time setup fee
• Includes:
• Prestigious business address at 3651 Lindell Road, Las Vegas, Nevada 89103
• Unique suite number for your business
• Mail receiving and handling at our location
• Mail pickup during office hours
• Drive-thru mail pickup for virtual address clients
• Optional weekly mail forwarding to your chosen address (postage and handling fees apply)
• Acceptance of packages from major carriers (within the stated size and weight limits)
• Service provided as a USPS-registered Commercial Mail Receiving Agency (CMRA)

Starter – address plus auto call answering

• Price: $59 per month
• Setup: $100 one-time setup fee
• Includes everything in the Identity package, plus:
• Local business phone number assigned by Virtual Offices of Las Vegas
• Auto-attendant call answering with a personalized greeting for your company
• Up to six call-routing options
• Custom greeting recorded and set up for you
• Voicemail to email (messages delivered as .wav files)
• Call scheduler with options for after-hours, weekend and holiday routing

Pro – address plus standard live answering

• Price: $79 per month
• Includes everything in the Starter package, plus:
• Standard live answering by receptionists
• Live message taking for incoming calls
• Message delivery by text or email
• Music on hold
• A monthly allowance of live message-taking calls (see current package details when you sign up)

Pro Plus – premium live answering with call screening

• Price: $109 per month
• Includes everything in the Pro package, plus:
• Premium live answering service
• "Find me, follow me" call screening so screened calls can be connected to you

Add-on services available at checkout

The following options can be added to applicable packages at checkout:

• Suite directory listing in the office suite entrance directory
• Standard Mail Scan – front of envelope scanned and emailed as a PDF
• Premium Mail Scan – front of envelope plus the first page of contents scanned and emailed as a PDF
• 100 Standard Call Block bundles for extra standard live-answering calls (discounted rate) when subscribed to the Pro package
• 100 Premium Call Block bundles for extra premium live-answering calls (discounted rate) when subscribed to the Pro Plus package
• 411 local phone directory listing for clients with our phone numbers and business addresses
• Additional voicemail boxes so associates or departments can have their own greetings; each extra box includes multiple dialing extensions

For the most current details, available combinations and any setup fees on higher-tier packages, customers should review the package descriptions and checkout process on the main website or contact Virtual Offices of Las Vegas directly.

Reception and office hours

• Reception area open Monday–Friday, 9:00 AM–5:00 PM, unless closed for a holiday.
• Comfortable, modern reception area for greeting clients and visitors.

On-site amenities

Available to executive and virtual office clients and visitors:

• Free high-speed internet (visitor WiFi available on request)
• Coffee and tea for guests
• Free parking in a convenient, well-maintained lot
• Fully furnished private offices and conference rooms for a professional, quiet workspace
• Print, fax and scan services with staff available during business hours to assist

Offices and meeting space

• Turnkey on-site executive offices are available for temporary or longer-term use, without a traditional long-term lease.
• Conference rooms and private offices can be reserved in advance, subject to availability, for:
• One-on-one meetings
• Larger group sessions
• Interviews and client presentations

To check current availability, room options and any applicable rates, customers should contact Virtual Offices of Las Vegas directly.

Business address

• Street address: 3651 Lindell Road, Las Vegas, Nevada 89103 (west of the Las Vegas Strip, between Spring Mountain and Twain)
• Each virtual office client receives a unique suite number for their business.
• The address can be used for mail, marketing and many legal purposes.

Mail receiving and pickup

• Mail receiving is included with your virtual office business address.
• You may pick up your mail in person during standard weekday office hours (Monday–Friday, 9:00 AM–5:00 PM, excluding holidays).
• Drive-thru mail pickup is available at the private rear entrance for virtual address clients.
• You can pull up in your car and have staff bring your mail out to you, or
• Walk to the shaded mailroom door at the back of the building.

Mail forwarding

• Optional weekly mail forwarding is available to your chosen address.
• Mail forwarding fees include postage plus a 30% mail-handling charge.
• Forwarding frequency and method can be tailored to your instructions.

Mail scanning

Add-on scanning options (when selected at checkout) include:

• Standard Mail Scan – front of envelope scanned and emailed as a PDF.
• Premium Mail Scan – front of envelope plus the first page of contents scanned and emailed as a PDF.

Packages and CMRA status

• Virtual Offices of Las Vegas is a USPS-registered Commercial Mail Receiving Agency (CMRA).
• Staff can accept parcels, courier deliveries and packets, including business documents, from major carriers.
• For safety and manageability, the office cannot accept:
• Items over 10 pounds
• Items larger than 11-7/8" x 13-5/8"
• Any hazardous, live or perishable goods

Address usage (licensing, IRS and banking)

• The virtual office address is a genuine street address suitable for many tax and legal purposes.
• Clients may use the address to help meet local business license requirements, subject to approval by the relevant licensing authority for the specific business type.
• Many banks allow business accounts to be opened with a virtual office address; requirements vary by institution, so customers should confirm directly with their bank.

Required documentation to start mail service

To begin service, new clients are asked to provide:

• The setup fee and first month's payment
• Completed New Account Packet and Service Agreement
• Valid ID for the credit card holder (for example, a driver's license or passport)
• Notarized USPS Form 1583 (required for CMRA mail receiving)

Billing is handled by automatic credit-card payments on the first of each month. Additional charges from previous months are added to the invoice. Cash and check payments are not accepted.

Ask anyway — the agent will say plainly that it is not published rather than guess.