Virginia Auto Service

Ownership and history

• The shop is owned and operated by Matt Allen.
• The original Virginia Auto Service opened in 1945 and served local drivers for decades.
• After being closed in the late 1980s, the shop was revived in the mid-1990s when Matt Allen reopened and rebuilt it.
• In 2004 the shop survived a major fire and was rebuilt, continuing to serve Phoenix drivers.

Vehicles serviced

Virginia Auto Service services a wide range of vehicles, including:

• Domestic vehicles: e.g. Ford, Chevrolet, Dodge and other common American brands.
• Japanese vehicles: e.g. Toyota, Honda, Nissan, Subaru.
• European vehicles: e.g. BMW, Mercedes-Benz, Audi, Volkswagen.

Services are focused on passenger cars, light trucks, and SUVs from these domestic, Japanese, and European manufacturers.

Certifications and affiliations

• ASE-certified technicians.
• NAPA AutoCare Center.
• AC Delco Professional Service Center.
• BBB-accredited business.

Core values

• Knowledgeable technicians who stay current on modern automotive technology.
• Honest, transparent recommendations.
• Emphasis on customer satisfaction and long-term vehicle reliability.

Common A/C concerns handled

• A/C not blowing cold air or cooling poorly.
• Weak airflow from vents.
• Unusual noises or smells from the A/C system.
• Intermittent or complete A/C failure.

Service details

• A/C systems are inspected and diagnosed using appropriate tools and equipment.
• Repairs may address issues such as refrigerant leaks, failing compressors, or other A/C system components, depending on what is found during diagnosis.
• The goal is to restore effective cooling performance and clear visibility through the windshield in hot weather.

Qualifications

• A/C work is performed by ASE-certified technicians.
• The shop is a BBB-accredited business, a NAPA AutoCare Center, and an AC Delco Professional Service Center.

How to schedule A/C service

• Customers can schedule A/C repair online through the shop's website or by calling during business hours.

Overview

Virginia Auto Service diagnoses and repairs a wide range of automotive electrical problems for modern vehicles.

Electrical issues serviced

• Battery, alternator, and starter concerns.
• Malfunctioning or intermittent vehicle lighting.
• Power window, lock, or accessory electrical problems.
• Wiring or connection faults identified during diagnosis.

Service details

• Technicians use computerized and other diagnostic tools to locate electrical faults.
• Once diagnosed, recommended repairs and parts are explained before work proceeds.
• Repairs are carried out using quality components intended to restore proper operation and reliability.

Qualifications and backing

• Electrical work is handled by ASE-certified technicians.
• The shop is a BBB-accredited business, NAPA AutoCare Center, and AC Delco Professional Service Center.

Scheduling electrical service

• Customers can call during business hours or use the online booking option on the shop's website to schedule electrical diagnostics and repair.

Overview

Virginia Auto Service inspects, repairs, and replaces automotive belts and hoses to help prevent breakdowns and engine damage, particularly in Phoenix's extreme heat.

Belts and hoses concerns handled

• Cracked, worn, or loose drive belts.
• Worn or leaking coolant hoses and other engine hoses.
• Preventive replacement of aging belts and hoses based on condition.

Service details

• Technicians inspect belts for wear, fraying, and proper tension.
• Hoses are checked for cracks, leaks, soft spots, or other signs of deterioration.
• When needed, belts and hoses are replaced with quality components.

Benefits of timely belt and hose service

• Helps prevent overheating, loss of power steering, or engine damage caused by failed belts or hoses.
• Supports reliable operation in high-temperature conditions common in Phoenix.

Scheduling belt and hose service

• Customers can call the shop or use the online booking option on the website to schedule an inspection or replacement.

Location

• Address: 386 E Virginia Ave, Phoenix, AZ 85004
• Located near the historic corner of 7th Street and Virginia in downtown Phoenix.

Business hours

• Monday – Friday: 7:30 AM – 5:30 PM
• Saturday – Sunday: Closed

Service area

Virginia Auto Service serves drivers in Phoenix and nearby cities, including (but not limited to):

• Scottsdale, AZ
• Tempe, AZ
• Mesa, AZ
• Gilbert, AZ
• Glendale, AZ
• Chandler, AZ
• Peoria, AZ
• Avondale, AZ
• Surprise, AZ
• Goodyear, AZ
• Queen Creek, AZ
• Apache Junction, AZ
• Sun City, AZ
• El Mirage, AZ
• Buckeye, AZ
• Cave Creek, AZ

Amenities and conveniences

• Easy online booking for service appointments.
• Option to pay online.
• Courtesy shuttle / free rides around downtown Phoenix (when available).

Brake issues serviced

• Squeaking or grinding noises when braking.
• Soft, spongy, or unresponsive brake pedal feel.
• Reduced braking performance or increased stopping distance.

Service details

• Technicians inspect pads, rotors, calipers, and related components.
• Recommended brake repairs may include replacing brake pads, servicing or replacing rotors, or addressing other components as needed based on inspection.
• Work is performed using quality brake components.

Qualifications and backing

• Brake services are performed by ASE-certified technicians.
• The shop is a NAPA AutoCare Center and AC Delco Professional Service Center, and is BBB-accredited.

Scheduling brake service

• Customers can call during business hours or use the online booking tool on the website to schedule a brake inspection or repair.

• Auto A/C repair.
• Auto electrical diagnostics and repair.
• Belts and hoses inspection, repair, and replacement.
• Brake inspection and repair.
• Car radiator and cooling system repair.
• Engine diagnostics and repair.
• Engine tune-ups and performance-related maintenance.
• Wheel alignment.

Service approach

• Issues are diagnosed using modern diagnostic equipment.
• Repairs are performed by ASE-certified technicians.
• High-quality parts from brands such as NAPA and AC Delco are used where applicable.
• Many repairs are backed by nationwide warranties offered through the shop's affiliated programs.

Booking service

• Customers can book service online through the shop's website or call during business hours to schedule an appointment.

Ask anyway — the agent will say plainly that it is not published rather than guess.