Utshob.com

What Utshob.com does

• Enables customers living abroad or in Bangladesh to send gifts and essentials to loved ones, especially in Bangladesh.
• Operates as an online-only service with ordering through https://utshob.com.
• Manages operations from its office in Jamaica, New York, with support available via phone, WhatsApp and email.

Types of products

Utshob.com offers a wide range of products suitable for gifting and everyday needs, including:

• Personalized gifts
• Gourmet treats and food items
• Fresh flowers
• Groceries and daily essentials
• Fruits
• Medicine and basic necessities (as listed on the website)

The website lists more than 30,000 products, so customers can choose from many categories and combinations.

Occasions and uses

Common occasions and uses mentioned on the website include:

• Birthdays
• Anniversaries
• Mother's Day and Father's Day
• Eid, Puja and other religious or cultural festivals
• General congratulations, get-well and everyday care packages

Customers can use Utshob.com to send both thoughtful gifts and practical supplies to their recipients.

Where gifts can be sent

• Utshob.com focuses on delivering gifts across Bangladesh, including major cities such as Dhaka, Chittagong, Sylhet, Rajshahi, Khulna and Mymensingh.
• The website also lists international delivery options to selected countries; see the separate delivery locations document for details.

Service promise (as stated on the website)

• Emphasis on timely delivery so gifts arrive when they are needed.
• Focus on customer satisfaction and providing a smooth, convenient online gifting experience.
• Utshob.com aims to remove distance as a barrier so customers can stay connected with loved ones in Bangladesh.

According to the "Locations We Ship To" page, Utshob.com can deliver gifts to recipients in the following countries:

• France
• Germany
• India
• Italy
• Canada
• Malaysia
• Saudi Arabia
• United Arab Emirates
• United States of America
• United Kingdom
• Australia
• Bangladesh

The website also states that customers can send gifts "anywhere in the world" from Utshob.com, with these countries specifically listed.

Cities served in Bangladesh

Utshob.com delivers gifts to most major cities in Bangladesh, including:

• Dhaka
• Chittagong
• Sylhet
• Rajshahi
• Khulna
• Mymensingh

Other locations in Bangladesh may also be served; customers should check the website during checkout for availability to a specific address.

Basic shipping charge information for Dhaka

From the "Locations We Ship To" page:

• For deliveries to Dhaka city:
• Orders above US$30: shipping charge is free.
• Orders below US$30: a US$5 shipping charge is added.

No additional city-specific shipping prices are published on the pages reviewed. For detailed delivery charges outside Dhaka or for international deliveries, customers should check the current rates shown at checkout on Utshob.com.

Lists Sylhet, Jamālpur, Rajshahi, Mymensingh, Dhaka, and Khulna as a location. Names Chittagong, New York, Bangladesh, Jamaica, Sylhet, Rajshahi, Dhaka, and Khulna as a service area. Areas beyond these are not published.

From the "Lowest Price" page:

• Utshob.com states that it offers low and affordable prices for its products.
• The company also emphasizes that it aims to provide good quality products within an affordable price range.
• The website notes that Utshob.com focuses on strong customer service and delivery service.

Overall, Utshob.com presents itself as an online shopping and gifting destination aiming to balance product quality with affordable pricing.

Current promotional offer (as published)

From the "Offers" page (reviewed with validity as stated on the site):

• Promo code: BAZAR15
• Discount: 15%
• Valid until: 15 September 2026
• Not applicable to: discounted items (the code does not apply to products that are already discounted).

Promotional offers and their terms may change over time. Customers should always check the Offers page or the checkout screen on Utshob.com for the latest, currently valid promo codes and conditions.

The following address appears on multiple pages (including About Us and footer sections):

• Utshob.com

Address: 169-26 Hillside Avenue, Suite 204, Jamaica, NY 11432, USA

This address is used for the company's U.S. office and for mailing returns as described in the shipping policy.

Phone numbers

The website lists several contact numbers for Utshob.com and related services:

• USA main phone / Toll-free contact (as published):
• (631) 862-5488
• Additional U.S. contact numbers:
• (516) 508-6698
• (516) 243-8535 (WhatsApp, as listed in the footer)
• (516) 243-8539 (listed on the Shipping Methods page for return enquiries)
• Bangladesh office (WhatsApp):
• +8801678623255
• Additional Bangladesh contact (as published in the contact header):
• +8801958-535832
• Utshob Courier contact (as published):
• (516) 508-6698
• (631) 862-5488

Customers can use any of these numbers as appropriate for general questions, order support or courier-related queries.

Email

• Customer support and general contact email:
• admin@utshob.com

Customers can email this address for questions about orders, shipping, payments, returns or general support.

Online contact form

• Utshob.com also provides an online Contact Us form on the website where customers can submit enquiries.

Notes on business hours

• Specific office or phone support hours are not stated on the pages reviewed.
• Customers who need to know current support hours or wish to arrange time-sensitive deliveries should contact Utshob.com by phone, WhatsApp or email.

• All product prices on Utshob.com are displayed in US dollars (USD).
• Orders placed from any country are converted to USD using the current bank conversion rate.
• Showing prices in USD is intended to keep pricing clear and consistent for international customers.

Accepted payment methods

Utshob.com accepts a range of internationally recognized payment methods:

• Visa credit and debit cards
• MasterCard credit and debit cards
• Discover cards
• American Express cards
• PayPal

Customers can choose from these options during checkout.

Payment processing and security

• Online card payments are processed in real time via Stripe, a well-known third-party payment gateway.
• The website states that payment information is not stored and that transactions are intended to be safe and risk-free.

Adding other payment options

• Utshob.com notes that customer satisfaction is important.
• If a customer's preferred payment method is not supported, they are invited to contact Utshob.com to see whether it can be accommodated.

For the most current list of accepted payment methods, customers should always check the payment section at checkout on Utshob.com.

• Utshob.com describes its shipping policies as simple and hassle-free.
• The company operates from its office in Jamaica, New York, and delivers to Bangladesh and other listed countries.

Delivery timeframes

As stated on the "Shipping Methods" page:

• Standard delivery: allow up to 24 hours for delivery of most items.
• Urgent delivery: requires a minimum of 6 hours.
• Customers are encouraged to provide a clear delivery address and the recipient's phone number in the order comments to help ensure prompt delivery.

Specific delivery windows or time-of-day guarantees are not published; customers should contact Utshob.com directly if they need to confirm an exact timing.

Requirement for recipient phone number

• Utshob.com does not deliver any item without a valid phone number for the recipient.
• If a customer insists on delivery without providing a phone number and Utshob.com cannot locate the recipient or the address:
• There will be no refund or partial refund, because the customer assumes the risk when making this special request.

Returns and exchanges

From the "Shipping and Returns" information:

• Utshob.com does not issue cash refunds.
• If a customer is not satisfied, Utshob.com will:
• Replace any product that is not to the customer's satisfaction or
• Issue merchandise credit (store credit) for a future purchase.

Return eligibility

• Customers may return any non-perishable item for store credit or exchange within 15 days of purchase.
• There is no return on consumable items.

How to request a return (dress or electronics items)

For dress or electronics items purchased from Utshob.com:

1. Contact Utshob.com within 24 hours of purchase by one of these methods:

• Call the number listed on the Shipping Methods page (516-243-8539), or
• Email admin@utshob.com, or
• Use the online Contact Us form on the website.

2. Re-box the item securely.
3. Ship the item back to the mailing address provided by Utshob.com.

Large transactions (over US$250)

For transactions larger than US$250.00 for shipping within the USA or Bangladesh:

• Customers are asked to pay via Western Union or personal check.
• Checks are payable to Resaj Enterprise Inc.
• The item is shipped after the funds have cleared.

Mailing address (as listed):

• Utshob.com

Address: 169-26 Hillside Avenue Suite 204, Jamaica, NY 11432, USA

Satisfaction guarantee and support

• Utshob.com states that it guarantees 100% satisfaction on all purchases.
• If a customer is not completely satisfied, they are invited to contact Utshob.com via:
• Email: admin@utshob.com
• Phone: 516-243-8539 (as listed on the Shipping Methods page)
• The online Contact Us form on the website.

For any clarification on delivery timing, eligibility for returns, or special requests, customers should contact Utshob.com directly using these channels.

Ask anyway — the agent will say plainly that it is not published rather than guess.