# Up Time Technology > Official Up Time Technology business agent. Up Time Technology provides managed IT services and outsourced tech support for small to medium-sized businesses… ## Ask it a question Up Time Technology answers for itself at https://api.hailera.com/mcp/uptimetech. A client that speaks MCP can connect to that address; the tool is ask_uptimetech and the protocol is 2026-07-28. Where this file and the agent disagree, the agent is current. ## About Up Time Technology Our Story Up Time Technology was founded by Ballard locals Peter and Mary Ann Hansen in 1983. Originally established as a scientific instrument repair shop in Seattle's Wallingford District, Up Time quickly transitioned into the realm of computer sales and repair after Peter built his first computer. By 1989, they had moved into their current location a few blocks from the original site and expanded their services to include printers, networks, custom computer production, and the burgeoning internet. In 1999, Up Time became a fully developed Washington Corporation, and in 2017, shifted focus to specialize in Small to Medium Sized Business Support, becoming a Managed Service Provider (MSP). Despite closing their retail storefront, Up Time remains family-owned, focusing on adapting to the advancing tech landscape. Today, Up Time remains family owned and operated, focusing on outsourced IT and managed services for small to medium-sized businesses throughout the Puget Sound region. Credentials - Partnered with Microsoft, Intel, ESET, and Carbonite - Certifications: Microsoft, Intel, GIAC - Recognized as a Greener Business by Resource Venture and Seattle Public Utilities Location - Address: 2408 N 45th St. Seattle, WA 98103 - Phone: 206.547.1817 Source: https://www.uptimetech.com ## What Up Time Technology does Up Time Technology offers a range of IT support services tailored for small to medium-sized businesses, providing proactive monitoring, reporting, and tech support under managed services contracts. Managed IT Services (MSP) - Contract-based managed IT services for the modern business environment. - Proactive monitoring and ongoing support for basic to high-level needs. Server and Email Support - Comprehensive management and support for server and email systems. Cloud and Hosting Solutions - Cloud services and hosting for websites, email, and DNS. - Email services that include virus and spam filtering. Security - Advanced security services with a focus on firewalls, virus filtering, data security, and compliance. - Access to specialized, advanced security expertise through Up Time's certified security leadership. IT Strategy, Consulting and Planning - Assistance in technology planning and decision-making to help businesses achieve their goals. New Equipment - Custom building of computers, servers, and firewalls, leveraging decades of experience to avoid issues common with generic store-bought solutions. These services emphasize a holistic approach to business IT support, ensuring secure, efficient, and strategic use of technology for businesses across the Puget Sound region. Source: https://www.uptimetech.com ## Where Up Time Technology works Lists Time as a location. Names Time and Seattle as a service area. Areas beyond these are not published. ## Hours and contact For inquiries or support, contact Up Time Technology using the following information: - Address: 2408 N 45th St. Seattle, WA 98103 - Phone: 206.547.1817 Business Hours - Monday to Friday: 8:30 AM - 5:30 PM - Closed on all major holidays Service Focus - Up Time Technology does not offer walk-in retail computer repair service for home users. - The business focuses on outsourced IT and managed services for small to medium-sized business clients. - Home users looking for repair options can refer to the list of local repair shops provided on Up Time's contact page. Start a conversation with their tech team to address your business IT support needs. Source: https://www.uptimetech.com ## Best Practices for IT Security Up Time Technology emphasizes the importance of vigilant IT security practices for both home users and businesses. Below are some recommended best practices: Password and Account Management - Use strong, unique passwords and change default passwords immediately. - Do not share or write down passwords. Software and System Updates - Keep operating systems and applications up-to-date with the latest patches. Anti-Virus and Data Backup - Install and maintain up-to-date anti-virus software. - Regularly back up important documents and files to protect against data loss. Physical and Data Security - Log off or shut down devices when unattended. - Use data encryption and securely remove files when no longer needed. Email and Web Usage - Be cautious with unsolicited emails; validate attachments before opening. - Avoid downloading unfamiliar software from the internet. - Verify websites' authenticity before sharing sensitive information. Implementing these practices helps mitigate the risk of data breaches, identity theft, and other cybersecurity threats. Source: https://www.uptimetech.com ## What Up Time Technology has not published yet These are things people ask Up Time Technology that its published information does not yet cover. - prices - availability - service response times - uptime guarantees - contract terms - data recovery outcomes Ask anyway — the agent will say plainly that it is not published rather than guess. ## Where this comes from https://www.uptimetech.com