# Txidigital > Official Txidigital business agent. TXI modernizes complex operations, connects critical data, and accelerates decisions. Chicago-based custom software… ## Ask it a question Txidigital answers for itself at https://api.hailera.com/mcp/txidigital. A client that speaks MCP can connect to that address; the tool is ask_txidigital and the protocol is 2026-07-28. Where this file and the agent disagree, the agent is current. ## About Txidigital TXI is an award-winning digital product consulting company founded in 2002 and headquartered in Chicago. It works with Fortune 500 and mid-market companies on product innovation. TXI describes itself as a 100% independently directed, owned, and governed company and a 100% employee-owned ESOP company. TXI brings together strategists, designers, technologists, researchers, engineers, and delivery managers. The company reports 75 consultants, an average of 17 years of experience across team members, more than 150 digital products delivered into the real world, and more than 20 years of partnership with its longest-standing clients. Its capabilities span strategy, design, software engineering, and delivery management across web, mobile, IoT, and data. TXI's approach considers desirability, feasibility, organizational and commercial opportunity, and the practical reality of the intended change. TXI's stated purpose and working principles include collaborating as one team, asking difficult questions during discovery, providing transparency into risks, budget, scope, and progress, and preparing client teams to take ownership of their success. Source: https://txidigital.com ## Where Txidigital works Lists Atlanta, Chicago, New York City, Riverside, Boulder, and Vancouver as a location. Areas beyond these are not published. ## Hours and contact TXI invites organizations to contact its team about custom AI-powered workflows for complex, high-stakes operations. The team can help whether an organization is still identifying the right problem or has a defined opportunity ready to pursue. Chicago office 10 S Riverside Plaza, Ste 875–7670 Chicago, IL 60606 Phone: 312.244.3766 TXI states that it is proudly remote-first and lists team locations or time zones in New York, Chicago, Boulder, Vancouver, Scotland, Catalunya, and North Macedonia. The website also provides links to the Terms of Use, Privacy Policy, and Accessibility Statement. Source: https://txidigital.com ## How TXI Engages TXI offers three ways to begin and grow a project: - EdgeFinder: TXI walks through an operation, identifies the highest-value opportunities, and provides a roadmap with quantified impact. The engagement includes an operations audit, opportunity identification, and a prioritized roadmap. For industrial operations, TXI describes EdgeFinder as a three-week engagement that delivers a board-ready roadmap uncovering at least $3 million in ROI. - Rapid Sprint: A lean senior team scopes and builds the core of a production-grade AI-powered workflow, creating something stakeholders can use, evaluate, and trust. - Strategic Partnership: An embedded, senior cross-functional team builds and evolves workflows over time as the business and its operational needs change. These approaches can progress from identifying an opportunity to building a solution and scaling it across operations, data, and intelligence layers. Source: https://txidigital.com ## Industries Served TXI works with teams running complex, high-stakes operations. Industries listed by TXI include: - Industrial products and services - Logistics and distribution - Rail operations and fleet management - Digital health - Biopharma - Communications and media - Education - Nonprofit - Retail For industrial products and services, TXI builds custom software for systems integration, production visibility, and workflow digitization. Example applications include operator workflow tools, maintenance management systems, production reporting, in-line quality monitoring, computer vision integration, quality management platforms, operational signal dashboards, and predictive planning engines. Technologies used for industrial operations include artificial intelligence, machine learning, computer vision, industrial IoT, and digital twins. Source: https://txidigital.com ## TXI Solutions TXI builds custom AI-powered workflows for complex, high-stakes operations. Its work focuses on three connected layers: - Modernizing operations: Replacing paper, manual workflows, spreadsheets, and institutional knowledge with scalable systems. - Connecting data: Breaking down silos and making existing data accessible, trustworthy, and usable. - Accelerating decisions: Putting relevant intelligence in front of the right people faster so they can act confidently and identify risk earlier. Solutions implemented by TXI include workflow digitization platforms, mobile inspection and audit tools, maintenance management systems, production reporting applications, data integration and synchronization platforms, operational dashboards, digital twins, knowledge graphs, AI decision intelligence, predictive maintenance engines, capacity forecasting, and AI-enabled product features. Source: https://txidigital.com