TrueWorks Roofing

Core roofing services

• Roof replacements – complete tear‑off and installation of new roofing systems
• Roof repairs – targeted repairs for leaks, damaged shingles, flashing issues and other localised problems
• Rapid Repair Division – dedicated team for small leaks and minor roof issues, aiming to resolve most problems in a single visit
• Residential roofing – asphalt shingles, metal, tile, slate, composite and other premium residential systems
• Commercial roofing – roofing services for commercial properties, supported by industry certifications
• Storm and hail damage assessments – inspections to identify and document storm‑related damage

Fortified roofing and high‑performance systems (overview)

TrueWorks installs Fortified roofing systems that are engineered and tested to withstand severe storms, hurricanes and extreme weather common in the Houston area. Installing a Fortified roof may significantly reduce many homeowners' insurance premiums (the website cites potential insurance savings in the range of 30%–55%; actual savings depend on the specific insurer and policy).

They also offer "lifetime roof" options using long‑lasting materials such as metal and advanced synthetic systems.

Installation standards and TrueArmor Protection System

During roof installation, TrueWorks focuses on protecting the home and job‑site and on high‑quality workmanship:

• Uses a proprietary TrueArmor Protection System to protect the property, home exterior and landscaping during installation
• Fabricates custom metal flashings on‑site for a precise fit
• Uses ring shank nails for secure, long‑lasting attachment
• A dedicated on‑site project manager oversees each project to coordinate the crew, answer questions and maintain quality standards

Payment is due only after the project is completed, the job‑site is thoroughly cleaned and the customer is satisfied.

Typical project timelines

• The company states that about 95% of roofing jobs are completed in a single day.
• A small percentage of larger or more complex projects may take two days.

Actual timelines depend on roof size, complexity, weather and site conditions.

TrueWorks After Care Program and routine inspections

TrueWorks offers an ongoing After Care Program to help keep roofs in top condition for the life of the warranty:

• Complimentary roof inspections and routine maintenance every three years during the warranty period
• Proactive identification of potential issues before they become major problems

They recommend a professional roof inspection approximately every three years, or sooner after major storms.

Financing options

Because a new roof is a significant investment, TrueWorks offers financing options to help make roofing projects more affordable. Customers can explore financing and pre‑qualification through the online "Roof Quote in 60 Seconds" tool on the website.

Specific rates, terms and approvals are handled through the financing provider and are not determined by this agent.

• Business name: TrueWorks Roofing
• Phone: 713-903-7663
• Email: hello@trueworksroofing.com
• Address: 8566 Katy Fwy, Suite 122, Houston, TX 77024
• Primary service area: Houston, Texas and surrounding areas
• Customers served: Homeowners and businesses

TrueWorks focuses on making the roofing process easy and stress‑free, offering modern inspection technology, high‑quality materials and a customer‑first experience.

Services at a glance

TrueWorks provides:

• Residential roofing (repairs and full replacements)
• Commercial roofing services
• Rapid leak and small‑repair service
• Roof inspections and condition assessments
• Storm and hail damage evaluations
• Fortified roofing systems designed for extreme weather
• Attic ventilation upgrades, including solar‑powered attic fans

They offer free roof inspections and estimates and a quick online 60‑second roof quote tool on their website.

Awards and recognition (summary)

TrueWorks Roofing has received multiple industry recognitions, including:

• Ranked among the Top 10 roofers in Houston (including recognition by Forbes lists)
• BBB Awards of Excellence (A+ BBB rating referenced)
• Residential Roof of the Year recognition (HARCA)
• Various manufacturer and industry certifications (see separate certifications document if present)

These awards highlight their focus on quality, professionalism and customer service.

Core values

TrueWorks emphasizes:

• Doing the right thing on every project
• Exceeding expectations with "WOW‑factor" service
• Clear communication during the entire roofing process
• Meticulous job‑site protection and cleanup
• Long‑term relationships through ongoing inspections and maintenance

Lists Houston and Katy as a location. Names Texas as a service area. Areas beyond these are not published.

Roof inspections and when to repair or replace

• Inspection cost: Roof inspections and estimates from TrueWorks Roofing are described as 100% free.
• What happens during an inspection:
• Use of drones and advanced AI to analyse the roof's condition
• Identification of leaks, storm damage and ventilation issues
• Real‑time photo updates and documentation
• Online quote: Homeowners can use the "No‑Haggle 60‑Second Roof Quote" tool on the website for a quick preliminary quote.

Repair vs. replacement – general guidance

A professional inspection is required for a firm recommendation, but the website notes that the following are common factors:

• Overall age of the roof (many roofs last around 20–30 years, depending on material and conditions)
• Condition of shingles (curling, buckling, missing or heavily worn areas)
• Presence and severity of leaks or water damage in the attic or interior
• Significant granule loss on asphalt shingles
• Structural issues such as a sagging roof deck
• Unusual moss or algae growth that may indicate moisture problems

Typical roof lifespans (from website guidance)

Approximate lifespans vary by material and installation quality:

• Asphalt shingle roofs: often about 20–30 years
• Tile roofs: often 50 years or more
• Metal roofs: commonly 40–70 years

These are general ranges; the actual lifespan depends on installation quality, maintenance and local weather.

Hail and storm damage

• Hail damage can be difficult to see from the ground; TrueWorks offers free, honest inspections to check for damage.
• On request, they can provide photos of hail or storm damage found during inspection.
• If hail damage is suspected, homeowners are advised to contact their insurance provider and request an adjuster's inspection. TrueWorks can coordinate with the adjuster when invited to do so.

Insurance coverage and deductibles

• Homeowner's insurance typically may cover roof repairs or replacement for storm damage, subject to the terms and deductible of the individual policy.
• TrueWorks assists customers by:
• Providing professional assessments and documentation
• Helping explain roofing damage to the insurance company
• Guiding customers through the claims and repair process

Deductible waivers

• The website emphasises that waiving insurance deductibles is illegal in Texas.
• TrueWorks does not offer to waive deductibles and positions this as an important ethical and legal standard.
• Homeowners are cautioned to avoid roofers who advertise free roofs or claim that the deductible does not need to be paid, as this may constitute insurance fraud.

Licensing, insurance and certifications (summary)

• In Texas, roofers are not licensed by the state, but TrueWorks states that it has obtained voluntary licenses and certifications, including:
• Licensing or certifications through RCAT (Roofing Contractors Association of Texas)
• Involvement and recognition through HARCA (Houston Area Roofing Contractors Association)
• The company highlights that it carries:
• A $2 million insurance policy (liability)
• Workers' compensation coverage
• An additional Directorii protection benefit (described as up to around $20,000 of extra protection on qualifying projects)

See the materials and certifications document (if present) for more detail on manufacturer designations such as Malarkey Emerald Premium and Brava Preferred Contractor.

Financing

• TrueWorks offers financing options for roof replacements and other qualifying projects.
• Homeowners can explore financing and pre‑qualify using the "Roof Quote in 60 Seconds" feature on the website.
• Specific terms, interest rates, approvals and payment schedules are determined by the third‑party financing providers and are not quoted or guaranteed by this agent.

Project duration

• The company notes that about 95% of roofing projects are completed in a single day.
• A small number of more complex projects may take two days.

Actual timelines depend on roof size, complexity, material choice, weather and site access.

Ask anyway — the agent will say plainly that it is not published rather than guess.