Total Medical and Wellness

• Local, family-owned practice located near 51st Ave and Union Hills in Glendale, AZ
• Owned and led by Jess Morgan, MSN, APRN, FNP-C, a board-certified family nurse practitioner and U.S. Army veteran
• BHRT-certified provider with advanced training in bioidentical hormone replacement therapy
• 100% concierge model that prioritizes longer visits, direct access to the provider, and personalized care plans
• Same-day and next-day appointments are often available, with transparent monthly pricing and no insurance hassles

Core areas of care

• Medical weight loss – Medically supervised weight loss programs that may include GLP-1 medications such as semaglutide or tirzepatide, along with nutrition and lifestyle guidance to help patients lose weight and keep it off.
• Testosterone replacement therapy (TRT) – Provider-supervised TRT for men with documented low testosterone, aimed at improving energy, focus, metabolism, muscle mass, and sexual health.
• Hormone therapy for women (HRT) – Customized hormone replacement therapy to address symptoms such as hot flashes, brain fog, sleep disturbance, mood changes, and weight gain related to perimenopause, menopause, and other hormone imbalances.
• IV vitamin therapy – IV hydration and nutrient infusions designed to support energy, recovery, immune health, and overall wellness, delivered in a relaxing lounge setting.
• Concierge primary care – Whole-person primary care with a focus on prevention and chronic disease management, offered in a concierge model that reduces wait times and rushed visits.
• Medical aesthetics – Provider-led aesthetic services including neuromodulator injections (Xeomin, a Botox alternative), dermal fillers for lips and facial volume, and prescription-strength topical creams for acne, sun damage, melasma, and anti-aging.
• Oxygen bar – Short oxygen bar sessions intended to promote mental clarity and a sense of refreshed energy.

Practice model

• Concierge-style care: The clinic operates on a concierge model built around time, trust, and individualized plans rather than brief, insurance-driven visits.
• Monthly programs: Many hormone and weight loss services are offered as ongoing programs designed for long-term results.
• Nurse practitioner-led: Care is led by a board-certified family nurse practitioner with specialized training in hormone optimization, men's health, and preventive medicine.

Who this clinic is for

Total Medical and Wellness is appropriate for adults who are looking for:

• Help with weight gain, fatigue, low energy, low libido, or mood changes possibly related to hormone imbalance
• Medically supervised weight loss using GLP-1 medications and lifestyle support
• Optimization of testosterone or other hormones under clinical supervision
• Preventive primary care in a concierge setting with more time and direct access to the provider
• Aesthetic treatments such as neuromodulators, fillers, and medical-grade skincare in a medical environment

For current availability, program details, and any specific treatment questions, patients should contact the clinic directly by phone.

• The clinic accepts most common payment methods, including:
• Debit and credit cards
• Cash
• Venmo
• Zelle
• PayPal
• HSA cards (health savings account cards)
• If requested, the clinic can create a superbill you may submit to your insurance for possible reimbursement.

Insurance

• Total Medical and Wellness does not accept insurance.
• The practice uses a concierge model to provide higher-quality, more personalized care without the restrictions of insurance-driven visit limits.
• When requested, the clinic can provide a detailed superbill you may submit to your insurance company for possible reimbursement, but reimbursement is not guaranteed and depends on your plan.

Fees and price transparency

• The clinic's goal is to provide convenient, affordable concierge care without hidden fees.
• Fees are not added on top of services as surprise charges.
• There are no copays, coinsurance, or deductibles collected through insurance, since the clinic does not bill insurance.
• The provider reviews costs related to services (such as weight loss programs, hormone therapy, aesthetics, or other treatments) before you proceed, so you know what you are paying for.

Prescriptions

• If you have a medical condition and a prescription is clinically appropriate, the provider can:
• Send prescriptions electronically to your preferred pharmacy, or
• Arrange for medications to be delivered to your home when available through partner pharmacies.
• All prescriptions and refills are at the provider's discretion and depend on your evaluation, lab results, and treatment plan.

Lab work and blood tests

Patients have several options for blood work:

• In-office labs: You can schedule an appointment for an initial consultation and have blood drawn in-office by the nurse practitioner.
• External lab draw: The clinic can send a lab order for you to complete your blood work at LabCorp.
• Mobile phlebotomy: For added convenience, a mobile phlebotomist can be arranged to come to you for blood draws.

These options are commonly used for hormone testing, metabolic labs, and other work-up needed for weight loss, TRT, and preventive care.

Weight loss and testosterone program logistics

• The clinic operates on a concierge, appointment-based model to protect your time and ensure unhurried visits.
• Weight loss programs and testosterone replacement therapy (TRT) require appointments; the practice does not offer walk-in starts for these services.
• You do not have to come in weekly for the weight loss program. The team stays in touch and monitors progress through phone, text, or email, and follows up as needed.

For any questions about payments, insurance, lab work, or prescriptions, patients should contact the clinic directly by phone.

Address

Total Medical and Wellness 18205 N 51st Ave, Suite 107 Glendale, AZ 85308 Located near 51st Ave and Union Hills in Glendale, Arizona.

Office hours

• Monday – Friday: 9:00 AM – 5:00 PM
• Saturday: 9:00 AM – 2:00 PM
• Sunday: Closed

The Glendale clinic is open 6 days a week.

Walk-ins, same-day visits, and appointments

• Walk-ins are welcome at the Glendale clinic.
• Same-day and next-day consults are often available, depending on schedule.
• Many services, including medical weight loss programs and testosterone replacement therapy, are provided by appointment so that paying members are not left waiting and visit times can remain unhurried.

Patients should call the clinic to confirm availability and schedule their visit.

Telehealth

• Virtual visits are available for Arizona residents only.
• Telehealth appointments are scheduled by phone at (623) 259-6900.

For the most current information on hours, scheduling options, or telehealth availability, patients should contact the clinic directly by phone.

Ask anyway — the agent will say plainly that it is not published rather than guess.