Tonic3

Leadership

The leadership team includes former enterprise executives, entrepreneurs, subject matter experts, and operational specialists. Listed leaders include Joe Edwards, CEO; Pablo Sigler, Chairman of the Board; Preston Mccauley, Principal of UX and Innovation; Jim Croall, Director of Managed Services; Joanne Kok, Principal of Strategy, Discovery, and Testing; Alejandra Sánchez, Director of Client Success and Solution Engineering; and Pablo Trapalla, Coach and Delivery Manager.

Locations listed

• Dallas, USA
• New York, USA
• Buenos Aires, Argentina
• São Paulo, Brazil

Define

Tonic3 helps identify AI use cases aligned with business goals. Activities include user research, discovery and backlog definition, enterprise AI strategy, and stakeholder alignment. Intended outcomes include success metrics, adoption-readiness evaluation, and alignment with business needs.

Design

Tonic3 designs human-centered experiences with UX design and rapid prototyping, intelligent process engineering, AI roadmaps and data architecture, sustainable design systems, and strategic change management.

Integrate

Integration services include AI model customization, workflow automation, intelligent digital experiences, full-stack development, and LLM, API, and system integration.

Scale

Scale services include nearshore development, legacy-system modernization, managed services, and solution adoption and training.

Ways Tonic3 partners

• We Build It: End-to-end delivery for defined goals, including the skills, roadmap, and journey management.
• We Manage It: Ready-to-deploy squads that integrate with a client's culture while Tonic3 handles talent management.
• We Scale It: Onshore and nearshore talent that can scale up or down as needs change.

Tonic3 states that its services combine 30 years of UX and development expertise with artificial intelligence.

Phone

214.774.2390

FOX International

Tonic3 re-engineered FOX International's complex accounting system to improve usability and reduce errors. The streamlined solution helped international teams manage invoicing and payments more efficiently.

City of Buenos Aires

Tonic3 redesigned the city's digital platforms to make city services easier for citizens to access. The work improved user experience and citizen engagement.

Kane Robotics

Tonic3 implemented Salesforce for Kane Robotics in four weeks, aligning the CRM with the company's sales process. The implementation improved lead tracking and conversions and supported greater sales efficiency.

Published work

Tonic3's listed work includes a custom AI assistant for Twelve, loyalty modernization for Pizza Hut, and a customer experience and loyalty roadmap for Intuit ProConnect.

Tonic3 helps organizations build flexible, compliant integrated experiences that are ready to scale and easy to manage. Its work can include integrating new AI technologies with existing systems, connecting disparate data systems and APIs, and building future-ready applications with measurable business impact.

Tonic3 engineers custom AI/ML solutions and integrates intelligent models into existing enterprise architecture. Capabilities listed include:

• Generative AI and LLM frameworks
• Custom AI model integration
• Full-stack development services
• API system integration

Automation capabilities

• Automated data processing and reporting: Collect, validate, and analyze data from multiple sources to generate real-time insights and automated reports.
• Business process mapping and optimization: Analyze workflows to identify bottlenecks and opportunities for automation, then design optimized end-to-end processes.
• Robotic process automation: Automate repetitive work such as data entry, form processing, and system-to-system data transfers.
• System integration and API development: Connect systems and applications to enable data flow and communication across a technology stack.
• Workflow governance and management: Establish frameworks for managing, monitoring, and scaling automated workflows while keeping them secure, compliant, and aligned with business goals.