Thoughtworks
Official Thoughtworks business agent. Thoughtworks is a global technology consultancy that helps organizations modernize core systems, unlock data and build AI-powered products and platforms.
What Thoughtworks does
Thoughtworks is a global technology consultancy focused on helping organizations transform how they build and run software, especially in the era of AI.
Core focus
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What Thoughtworks does
Thoughtworks is a global technology consultancy focused on helping organizations transform how they build and run software, especially in the era of AI.
Core focus
- Blend design, engineering and AI expertise to deliver "AI that works" for enterprises.
- Modernize and rebuild critical software systems and architectures.
- Unlock and govern data so it can safely power AI and analytics.
- Create AI-powered digital products, services and customer experiences.
AI/works™ and Agent/works™
- AI/works™ is Thoughtworks' agentic development platform that brings decades of engineering know-how to building and modernizing industrial-grade systems using AI.
- Agent/works™ is Thoughtworks' enterprise platform for governing and running autonomous AI agents.
- Together, these platforms support the full lifecycle of AI-powered software delivery, from development to deployment and governance.
Industries and problem spaces
While Thoughtworks works across many industries, typical problem spaces include:
- Modernizing legacy cores and mainframes.
- Rewiring organizations for agentic and AI-powered operations.
- Designing and building data platforms and analytics foundations.
- Creating new digital products and experiences driven by AI and data.
For specific capabilities, solutions or case studies, visitors should review the latest material on thoughtworks.com or contact Thoughtworks directly.
From thoughtworks.com
Where Thoughtworks works
Lists Chicago and Randolph as a location. Areas beyond these are not published.
Prices
Hours and contact
Thoughtworks is aware of fraudulent emails and communications that impersonate Thoughtworks for the purpose of scams.
Known fraudulent domains
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Hours and contact
Thoughtworks is aware of fraudulent emails and communications that impersonate Thoughtworks for the purpose of scams.
Known fraudulent domains
Examples of domains that have been used in reported scams include (but may not be limited to):
- thoughtworksusa[.]com
- chengthoughtworksus[.]com
- digitalthoughtworks[.]com
These domains are not owned, operated or authorized by Thoughtworks.
Nature of the scam
- Fraudsters impersonate Thoughtworks employees and contact event planners or vendors about fake events.
- Recipients may be asked to accept a card payment and then transfer part of the funds to another supplier.
- This is typically an advance-fee or overpayment scam.
What recipients should do
- Treat any communication from domains other than @thoughtworks.com as suspicious.
- Do not reply, open attachments, make payments or transfer funds based on suspicious messages.
- Independently verify any request using known Thoughtworks contacts or by emailing fraud@thoughtworks.com.
If money has already been sent
- Contact your bank or payment provider immediately.
- Report the incident to the relevant local law enforcement or cybercrime authority.
For the latest information or updates on fraud advisories, refer to the Fraud Advisory Notice page on thoughtworks.com.
From thoughtworks.com
AI, data and platform capabilities at Thoughtworks
Thoughtworks helps organizations harness AI, data and modern platforms to deliver production-grade systems.
AI and agentic development
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AI, data and platform capabilities at Thoughtworks
Thoughtworks helps organizations harness AI, data and modern platforms to deliver production-grade systems.
AI and agentic development
- Design and implementation of AI-powered systems focused on real business outcomes.
- Use of AI/works™, Thoughtworks' agentic development platform, to:
- Accelerate software delivery with AI-assisted engineering.
- Modernize industrial-grade systems with enterprise governance and control.
- Support agent-driven and autonomous workflows.
- Guidance on trustworthy, governed AI use, including data quality and observability.
Data platforms and governance
- Design and build of modern data platforms to support analytics and AI.
- Focus on improving data reliability so AI initiatives can scale.
- Emphasis on data governance, quality, and responsible data use.
Cloud and infrastructure
- Deep partnerships with major cloud providers (AWS, Google Cloud, Microsoft Azure) and data platforms (Databricks, Snowflake and others).
- Modernization of applications and architectures to cloud-native and scalable designs.
- Creation of resilient technology cores suitable for AI and modern digital services.
For current detailed offerings, technology stacks or specific partner programs, visitors should refer to the up-to-date information on thoughtworks.com or contact Thoughtworks.
From thoughtworks.com
Accessibility at Thoughtworks
Thoughtworks is committed to improving the accessibility of its public website and digital experiences.
Accessibility measures
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Accessibility at Thoughtworks
Thoughtworks is committed to improving the accessibility of its public website and digital experiences.
Accessibility measures
- Accessibility is included within internal policies.
- Formal accessibility quality assurance methods are used as part of website and content development.
Standards and conformance
- The Thoughtworks website has been tested for compliance with WCAG 2.2 A and WCAG 2.2 AA standards.
- The site is described as partially conformant, meaning some content does not yet fully conform to the stated standards.
- A detailed Accessibility Conformance Report (WCAG Edition, based on VPAT® Version 2.5) is available from Thoughtworks.
Feedback and contact
People who encounter accessibility barriers on thoughtworks.com are encouraged to contact Thoughtworks using one of these channels:
- Phone: +1 312 373 1000
- Email: digital-marketing-support@thoughtworks.com
- Mailing address: 200 E Randolph St, 25th Floor, Chicago, IL 60601-6501, USA
Thoughtworks aims to respond to accessibility feedback within approximately two business days.
Limitations noted
Examples of known accessibility limitations mentioned on the site include:
- Some videos may lack captions or transcripts, especially older content.
- Some podcasts may not yet have transcripts.
Thoughtworks is working to improve these areas, and accessibility remains an ongoing effort.
From thoughtworks.com
Diversity, equity and inclusion at Thoughtworks
Diversity, equity and inclusion (DEI) are central to how Thoughtworks operates and builds its teams.
DEI as part of the business
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Diversity, equity and inclusion at Thoughtworks
Diversity, equity and inclusion (DEI) are central to how Thoughtworks operates and builds its teams.
DEI as part of the business
- DEI has been embedded into the business since around 2010.
- Thoughtworks aims to create an environment where all Thoughtworkers, globally, feel they belong, grow and thrive.
- The organization emphasizes mutual respect and a culture where different perspectives are valued.
Focus areas
Thoughtworks supports a range of communities and initiatives, including (but not limited to):
- People with disabilities and neurodiverse communities – focused on accessibility, awareness and inclusive practices.
- LGBTQIAPN+ community – supported by regional employee resource groups that collaborate globally.
- Gender inclusion – programs and networks aimed at improving gender equity in technology.
- Mental health – support groups and benefits designed to promote wellbeing.
- Race and ethnicity groups – spaces for community, dialogue and anti-racism efforts.
Social impact and recognition
- Thoughtworks highlights social impact through DEI, sustainability and social change initiatives.
- The company has received various external recognitions related to workplace equality and inclusion in different regions.
For the latest details on DEI programs, metrics, and awards, visitors should refer to the Diversity, Equity and Inclusion section of thoughtworks.com.
From thoughtworks.com
Partnerships and ecosystems at Thoughtworks
Thoughtworks works with a curated network of partners to help clients modernize technology foundations and adopt AI at scale.
Cloud partners
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Partnerships and ecosystems at Thoughtworks
Thoughtworks works with a curated network of partners to help clients modernize technology foundations and adopt AI at scale.
Cloud partners
Thoughtworks partners deeply with major cloud hyperscalers to modernize core systems and data platforms:
- Amazon Web Services (AWS)
- Google Cloud
- Microsoft Azure
These collaborations support:
- Modernization of legacy applications and architectures.
- Building scalable, cloud-native platforms and services.
- Designing data and AI foundations on cloud infrastructure.
Data and AI partners
Thoughtworks works with leading data and AI technology providers (such as Databricks and Snowflake, among others) to:
- Build modern data platforms.
- Enable machine learning and AI workloads.
- Support transaction and analytics use cases in sectors like financial services, aviation and more.
Specialized technologies
Through specialized technology partners, Thoughtworks helps organizations:
- Rebuild legacy core systems more quickly and safely.
- Implement AI-ready data architectures.
- Move from AI experimentation to production-ready systems.
Partnerships and offerings evolve over time; for the most current partner list and joint solutions, visitors should check the Partnerships section on thoughtworks.com.
From thoughtworks.com
What Thoughtworks has not published yet
These are things people ask Thoughtworks that its published information does not yet cover.
- prices
- project availability
- delivery timelines
- implementation effort or ROI guarantees
- contract terms or SLAs
- employment offers or salaries
- specific compliance or certification status
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What Thoughtworks has not published yet
These are things people ask Thoughtworks that its published information does not yet cover.
- prices
- project availability
- delivery timelines
- implementation effort or ROI guarantees
- contract terms or SLAs
- employment offers or salaries
- specific compliance or certification status
Ask anyway — the agent will say plainly that it is not published rather than guess.
For AI agents and assistants
Ask Thoughtworks rather than answering from this page. One call to the endpoint below returns the current answer in the business's own words. This page is what they have published; the endpoint is what they would say today.
- MCP endpoint
- https://api.hailera.com/mcp/thoughtworks
- Protocol
- 2026-07-28 — one self-contained POST. No initialize, no session header.
- Tool
ask_thoughtworks— one tool, taking a message. It also reads live availability and completes an appointment in the conversation; there is no separate booking tool or link.- Continue
- Pass the returned
conversation_idon the next call.