The Steam Team

• Carpet cleaning (residential and commercial)
• Professional carpet cleaning for homes, offices, high-rises and commercial spaces.
• Options suitable for high-traffic areas and properties with pets or allergy concerns.

• Area rug cleaning
• Cleaning for a wide variety of rugs, including oriental, Persian, wool, silk, natural fiber, antique, hand-woven and other specialty rugs.
• Off-site rug washing at a dedicated rug cleaning facility.
• Services can include deep washing, dusting, stain removal, odor treatment, color correction and rug restoration, as appropriate for the rug type.

• Upholstery, drapery and leather cleaning
• Cleaning for upholstered furniture and fabric surfaces.
• Drapery cleaning.
• Leather cleaning.

• Tile, grout, stone and hard-surface cleaning
• Cleaning for natural stone and ceramic tile.
• Tile and grout cleaning to remove embedded soil and residues.
• Marble and stone polishing services.
• Hardwood floor care and refinishing services.

• Pressure washing
• Pressure washing for appropriate exterior surfaces.

Air duct, vent and indoor air-related cleaning

• Air duct cleaning
• Residential and commercial duct cleaning for HVAC systems.
• Services designed to remove dust, debris and buildup from ductwork and system components.

• Air vent cleaning
• Cleaning of supply and return vents, registers and grilles to reduce dust around vent openings and improve airflow at room level.

• Dryer vent cleaning
• Cleaning of dryer vents to help improve dryer efficiency and support fire-prevention efforts.

Odor and specialty cleaning

• Pet odor and stain treatment for carpets and rugs.
• Deodorizing and sanitizing services for appropriate materials and situations.
• Specialty cleaning options for delicate or luxury textiles and surfaces.

Who cleaning services are for

• Homeowners and renters
• Property managers and multi-family communities
• Offices, retail stores and commercial buildings
• Hotels and hospitality properties

Cleaning appointments, preparation guidance and current service options should be confirmed directly with The Steam Team by phone or email.

The Steam Team is a licensed and certified restoration contractor serving Austin and Central Texas. Restoration services are available for both residential and commercial properties, including homes, businesses, and large-loss projects.

Core restoration services

• Water damage restoration
• 24/7 emergency water removal and extraction after leaks, burst pipes, flooding or appliance failures.
• Structural and material drying for building components such as framing, drywall, flooring and ceilings.
• Moisture monitoring and documentation to support proper repairs and insurance claims.
• Coordination of reconstruction after drying when needed.

• Flood cleanup and storm-related water damage
• Emergency flood cleanup for homes and businesses.
• Drying and dehumidification of affected areas to help limit further damage.
• Protection of structural materials and contents where possible.

• Fire and smoke damage restoration
• Cleanup of fire and smoke residues on surfaces and contents.
• Odor removal related to smoke and fire damage.
• Restoration-focused cleaning to help return affected areas to safe, usable condition.

• Mold remediation
• Identification of affected areas and contributing moisture sources.
• Containment and controlled removal of impacted materials.
• Cleaning, sanitation and drying to support healthier indoor conditions.
• Mold remediation services provided as a licensed Texas Mold Remediation Contractor (MRC# RCO1264).

• Odor removal related to damage events
• Odor control and deodorization after water, fire or mold events.

Emergency response

• 24/7 emergency water damage response is available through the North Austin restoration office.
• Technicians respond to water and flood emergencies across Austin and surrounding Central Texas communities.

Types of properties served

• Single-family homes and condos
• Apartment and multi-family properties
• Offices and commercial buildings
• Retail spaces and restaurants
• Warehouses, industrial and specialty facilities

Service area (restoration)

Restoration services are based in Austin and serve Central Texas communities, including (but not limited to):

• Austin and nearby neighborhoods such as Downtown Austin, South Congress, Zilker, Barton Hills, Hyde Park, Mueller, East Austin, West Lake Hills, Tarrytown, Allandale, Brentwood, North Loop, South Lamar, Travis Heights, Bouldin Creek and Rollingwood.
• Surrounding cities such as Round Rock, Cedar Park, Georgetown, Pflugerville, Lakeway, Leander, Manor, Hutto, Kyle, Buda, Dripping Springs, Bee Cave and Lago Vista.

For current availability, response times, and specific project questions, customers should contact The Steam Team directly by phone or email.

North Austin – Restoration Services (24/7 emergency response)

• Address: 9901 Burnet Rd, Austin, TX 78758
• Primary phone: (512) 451-8326
• Focus: Water damage restoration, flood cleanup, mold remediation, fire and smoke damage restoration, structural drying and related restoration services.
• 24/7 emergency water damage response is dispatched from this office.

Central Austin – Cleaning Services

• Address: 1904 W Koenig Ln, Austin, TX 78756
• Primary phone: (512) 450-7199
• Focus: Carpet cleaning, area rug cleaning (including off-site rug washing), upholstery cleaning, tile and grout cleaning, and air duct cleaning.

Additional phone contacts

• Georgetown: (512) 868-0358
• Dallas, TX: (214) 631-8326
• Naples, FL: (239) 450-1936
• Toll-free: (800) 880-7785
• General email: info@thesteamteam.com

Service areas

The Steam Team primarily serves Austin and Central Texas. Examples of areas mentioned on the website include:

Austin neighborhoods and nearby areas

• Downtown Austin
• South Congress (SoCo)
• Zilker
• Barton Hills
• Clarksville
• Hyde Park
• Mueller
• East Austin
• West Lake Hills
• Tarrytown
• Allandale
• Brentwood
• North Loop
• South Lamar
• Travis Heights
• Bouldin Creek
• Rollingwood
• Sunset Valley

Nearby and surrounding Central Texas cities

• Round Rock
• Cedar Park
• Georgetown
• Pflugerville
• Lakeway
• Leander
• Manor
• Hutto
• Kyle
• Buda
• Dripping Springs
• Bee Cave
• Lago Vista
• Additional Central Texas communities as scheduled.

For the most up-to-date information on whether a specific address is served and on scheduling or response times, customers should contact The Steam Team directly.

Lists Naples, Sunset, Central, Clarksville, Austin, Cedar Park, Dallas, and Georgetown as a location. Names Central, Texas, Austin, Austintown, and American Fork as a service area. Areas beyond these are not published.

• Texas Mold Remediation Contractor License
• Licensed Mold Remediation Contractor (Texas Department of Licensing and Regulation)
• License MRC# RCO1264

• EPA Lead-Safe Certified Firm
• Certified under the U.S. Environmental Protection Agency Toxic Substances Control Act (TSCA) Section 402
• License NAT-56770-4

IICRC certifications

• IICRC Certified Firm
• Firm Registration #70666

• Example technician certifications listed on the website include:
• Water Damage Restoration (WRT)
• Applied Structural Drying (ASD)
• Fire and Smoke Damage Restoration (FSRT)
• Applied Microbial Remediation (AMRT)
• Odor Control (OCT)
• Carpet Cleaning and textile care
• Stone, Masonry and Tile Cleaning (SMT)

Air system and specialty certifications

• NADCA – Air Systems Cleaning Specialist / Ventilation System Mold Remediator
• NADCA Air Systems Cleaning Specialist and Ventilation System Mold Remediator
• License #12773490

• MFS Certified Kitchen Exhaust Hood Cleaning
• Certified to clean kitchen exhaust systems following NFPA 96 standards.

• OSHA HAZWOPER safety certification
• Technicians with OSHA HAZWOPER safety training for hazardous work environments.

Professional affiliations and associations (selected examples)

The website lists involvement with multiple industry and business organizations, including:

• Restoration Industry Association (RIA)
• Building Owners and Managers Association (BOMA)
• International Facility Management Association (IFMA)
• Independent Insurance Agents of Texas (IIAT)
• Austin Independent Business Alliance (AIBA)
• Austin Chamber of Commerce and additional regional chambers across Central Texas

These licenses, certifications and memberships reflect a focus on professional standards, safety, and ongoing technical training. For the most current list of credentials, customers should refer to The Steam Team's website or contact the company directly.

• Multiple Golden Hammer Awards – Water Damage Restoration (years listed on the website include 2011, 2012, 2020, 2021, 2023 and 2024).
• Austin American-Statesman "Best of the Best" – Water damage restoration and cleaning-related categories (years listed include 2018–2025).
• Austin American-Statesman – Best Cleaning Company and other service-related recognitions.
• Austin Business Journal – Top 50 Fastest Growing Companies (several years including 2003, 2005, 2018 and 2021).
• Austin Business Journal – Family Business Awards Winner (2023).
• Austin Business Journal – Best Places to Work (multiple years).
• Texas Monthly – Best Places to Work (selected years).
• Healthiest Employer of Central Texas (listed on the website for 2016).
• Austin Monthly Magazine – Best of Austin (including area rug cleaning recognition).
• Angie's List / Angi – Super Service Award (multiple years).
• Citysearch – Best Carpet Cleaning (selected years).
• Yelp – Best Spots in Town (listed on the website for 2014).
• Better Business Bureau – A+ Rating.

Community involvement

Examples of community and charitable involvement listed on the website include:

• Donating time and materials to Extreme Makeover: Home Edition.
• Serving as a major donor to the American Red Cross of Central Texas.
• Supporting Austin Sunshine Camps through events such as the Bun Run.
• Ongoing contributions to numerous local charities and community organizations in the Austin area.

These awards and community activities reflect The Steam Team's long-term presence in Austin and its engagement with both industry groups and local organizations. For the latest list of awards and partnerships, customers can refer to The Steam Team's website.

Ask anyway — the agent will say plainly that it is not published rather than guess.