Digital Vision, Inc.

Digital Vision, Inc. develops software systems designed to fit an optical lab's precise and evolving needs and provides ongoing support and innovation tailored to each lab's circumstances.

The company began as an innovator in the use of PCs in wholesale optical labs to produce ophthalmic lenses, and continues to focus on defining the future of lab management solutions in the optical industry.

Mission and focus

• Create and support lab management software specifically for optical laboratories.
• Provide ongoing support, training and innovation for customers.
• Maintain close relationships with customers and industry partners.
• Focus solely on optical laboratory support and development.

Team expertise

DVI's staff:

• Understand the intricacies of eyeglass manufacturing.
• Have extensive experience working in labs and with optical machinery suppliers.
• Know the processes and machines involved in ophthalmic lens production.
• Work with a wide variety of labs and can apply best practices and innovative solutions for each lab's unique situation.

Leadership

Key leadership roles highlighted on the website include:

• John Keane – President
• Gordon Keane – Founder and Sr. Vice President
• Bill Ball – Vice President
• Doug Hagen – VP–Technology

Recognition and credentials

• DVI has received patents in both computer software and optical manufacturing technology.
• The company has an award-winning VISION software system and customer support recognized by industry awards.

Notes

• Detailed financial information, client lists, and specific patents are not published here; contact DVI directly for more information if needed.

DVI's main offerings include:

• VISION lab management system – a comprehensive software system for optical labs.
• RxWizard™ web client – an Internet component for ECPs (eye care professionals), labs, customer service and sales reps.
• Mobile app – for labs, sales reps and ECPs to track job statuses and view reports (Android and iOS compatible).

VISION lab management system

VISION is DVI's core lab management platform and includes:

• Job sorting and Rx processing
• Facilitates job routing, lens selection and design.
• Helps create better jobs with less breakage.
• Streamlines workflow in the lab.

• Digital surfacing integration
• Offers DVI's own patented digital design processes.
• Integrates with a wide variety of digital surfacing designers.
• Allows labs broad choice in digital designs and straightforward integration.

• Inventory management
• Tools to help labs manage lens and materials inventory.
• Reporting to monitor stock levels.
• Backorder handling.
• Ordering algorithms that balance lab needs with supplier realities.

• Accounting and billing
• Invoicing and customer account management tools.
• Flexibility to implement a variety of promotions.

• Reporting and business management
• Customizable reporting functions.
• Tools to track and monitor many aspects of manufacturing and sales.
• Business management reports for lab performance and operations.

RxWizard™ web client

RxWizard™ is the Internet component of DVI's system and is used by:

• Optical laboratories
• Customer service and sales representatives
• Eye care professionals (ECPs)

Key capabilities include:

• Entering Rx and stock jobs
• Tracking job statuses
• Viewing reports

Mobile app

DVI offers a mobile application for:

• Labs
• Sales representatives
• Eye care professionals (ECPs)

Key capabilities include:

• Tracking job statuses
• Viewing reports
• Changing passwords

The app is available for Android and iOS platforms.

Consulting and support

• DVI provides ongoing product development, research, and customer training.
• The company offers award-winning customer support focused on optical laboratories.
• Staff have experience in opticianry, computer software, and scientific and business applications.

Geographic focus

• DVI serves customers across North America, ranging from small specialty labs to major production facilities.

Notes

• Specific pricing, contract terms, and implementation timelines are not published here; customers should contact DVI directly for details.

Mailing address

• Digital Vision, Inc.

P.O. Box 82294 Portland, OR 97282 United States

Street address

• Digital Vision, Inc.

6805 S.E. Milwaukie Ave. Portland, OR 97202 United States

Business hours

• Office hours: Monday – Friday, 7:00am – 6:00pm Pacific Time

Notes

• Customers should contact DVI directly for sales, support, and general inquiries using the phone or email information above.
• For employment inquiries, see the separate "Employment and careers at DVI" document.

DVI looks for motivated people who enjoy challenging projects in an innovative and collaborative work environment.

What DVI offers

According to the website, employees at DVI typically receive:

• Competitive salary (comparable to similar industries)
• Health insurance coverage
• 401(k) and profit sharing opportunities
• At least twelve paid days off, plus holidays
• A healthy work/life balance

Work culture highlights:

• Familial and collaborative office atmosphere
• Established business with resources for fair and competitive compensation
• Small-business environment where everyone can contribute
• Positive industry impact by supporting optical laboratories

Career paths and opportunities

• DVI develops software and provides consulting services for optical labs across North America.
• Ideas and innovation are encouraged and recognized.
• Innovative work may lead to opportunities to obtain patents, with company support.

How to apply

Prospective candidates are asked to send:

• A cover letter introducing themselves and describing their interest in DVI.
• A resume detailing employment history, qualifications and references.

Application can be sent:

• By email: employment@thedvi.com
• By mail:

Digital Vision, Inc. P.O. Box 82294 Portland, Oregon 97282 United States

Notes

• The website does not list specific open positions or job descriptions; interested candidates should contact DVI directly or send application materials for current opportunities.

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Technology integrations

DVI also lists the following technology integrations:

• Eyefinity
• SpecCheck
• VisionWeb

Setup and support

• Labs should work with their Practice Management System vendor for interface setup details.
• For questions about DVI's side of an integration, customers should contact DVI directly using the contact information in the "Contact details, address and business hours" document.

Notes

• This document summarizes the systems and integrations named on the website; it does not guarantee compatibility with versions or products not explicitly listed.
• Specific implementation details, timelines, and costs are not published here and should be confirmed directly with DVI.

Ask anyway — the agent will say plainly that it is not published rather than guess.