Thayer and Associates, Inc.

Who We Serve

Thayer and Associates manages a wide range of real estate, including:

• Condominium and homeowner associations (more than 5,000 condominium units under management)
• Apartment and residential rental properties
• Commercial properties and mixed‑use buildings

The company works with:

• Individual property owners
• Homeowner association boards and committees
• Commercial and investment property owners

Approach and Mission

• Emphasis on high service standards, respect, and transparent communication with owners and residents
• Focus on creating stable, comfortable living environments that support long‑term property value
• Senior‑level oversight: at least one officer is involved with each commercial property to provide experienced guidance

Contact Information

• Office address: 1812 Massachusetts Avenue, Cambridge, MA 02140
• Phone: 617‑354‑6480
• Fax: 617‑354‑7854
• Email: MOREINFO@THAYERASSOCIATES.COM

For questions about specific properties, association matters, or services, owners and residents should contact the office directly by phone or email.

Key administrative services include:

• Coordinating property insurance: obtaining competitive bids from qualified carriers, helping owners select appropriate coverage, maintaining original insurance records and assisting with claims and restoration after a covered loss
• Monitoring compliance with applicable federal, state and local regulations and restrictions
• Maintaining original copies of administrative records and correspondence for the property or association
• Preparing the annual operating budget and supporting schedules
• Recording routine documents at the Registry of Deeds when required
• Arranging for experienced attorneys or accountants when specialized professional advice is needed
• Working with legal counsel to prepare and file required reports
• Advising ownership or the Board on legislation, tax rulings, insurance issues and financial practices relevant to the property

Business and Financial Management

• Preparing regular financial statements and reports for review by owners and Boards
• Supporting investment strategy related to reserve planning and property improvements
• Assisting with loan acquisition and coordination with lenders when financing is required
• Managing rent collection and related accounting processes
• Emphasizing transparent communication so owners and tenants understand financial obligations, rental terms and due dates

Association Governance and Communication

Thayer and Associates supports Boards and associations in governing their communities effectively.

Communication Programs

• Facilitating Board and committee meetings
• Supporting community newsletters and other written updates
• Providing private online spaces (such as intranets or portals) for Board and committee materials
• Offering Online Services so members can access meeting schedules, minutes and actions taken
• Enabling membership surveys and online voting where available

Operational Responsibilities

Under the direction of the Board, Thayer and Associates can manage day‑to‑day association operations, including:

• Conducting regular inspections of the property
• Reporting violations of covenants, rules and design standards
• Notifying homeowners whose property is out of compliance
• Working with homeowners to resolve issues in line with association documents

The Board of Directors remains the policy‑making body, while Thayer and Associates serves as the managing agent responsible for carrying out the Board's directives and keeping operations running smoothly.

Thayer and Associates provides full‑service property management for condominium associations, apartment owners, and commercial property owners in the Greater Boston area. Services combine administrative, financial, maintenance, governance, community, and brokerage support.

Core Service Areas

Administrative Services

• Handles day‑to‑day administrative work such as budgeting, scheduling and record keeping
• Monitors government and regulatory compliance
• Responds to owner and tenant inquiries, typically within the same or next business day

Association Governance

• Supports Boards of Directors and association committees with operational oversight
• Facilitates clear communication among boards, committees, homeowners, and volunteers
• Assists with inspections, violation reporting, conflict resolution, and homeowner notices

Brokerage Services

• Provides guidance for real estate transactions based on four generations and over 40 years of management experience
• Helps maximize returns on investment through market analysis, pricing guidance and support throughout the sale process

Business and Financial Services

• Prepares monthly financial reports for properties and associations
• Supports investment strategy and planning related to property assets
• Assists with loan acquisition and financing coordination
• Manages rent collection and related accounting processes

Community Services

• Helps build a cohesive sense of community within properties
• Uses open communication, newsletters and consistent events to keep residents informed and engaged

Construction Administrative Services

• Manages administrative aspects of construction and capital projects
• Coordinates pre‑construction checklists, scheduling and selection of qualified professionals where needed

Maintenance Management

• Coordinates preventive and routine maintenance programs
• Arranges repairs with trusted vendors and contractors
• Provides access to 24/7 emergency coverage for urgent maintenance issues, including holidays and off‑hours

Online Services

• Provides online access for owners and residents to forms and documents
• Offers online channels for resident information, requests and education
• Supports self‑service options through secure online portals

General Property Management

• Oversees daily operations of properties under management
• Aims to maintain a high‑quality living and working environment
• Works to preserve and enhance property values over time

Ask anyway — the agent will say plainly that it is not published rather than guess.