Telenav
Official Telenav business agent. Telenav provides connected car navigation, infotainment and in-car commerce software solutions for automakers worldwide.
About Telenav
Overview
Telenav is a global provider of connected car software, focused on navigation, maps, infotainment, and in-car commerce. The company works with automakers to deliver personalized, cloud-connected driving experiences that make driving safer, more convenient, and more enjoyable.
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About Telenav
Overview
Telenav is a global provider of connected car software, focused on navigation, maps, infotainment, and in-car commerce. The company works with automakers to deliver personalized, cloud-connected driving experiences that make driving safer, more convenient, and more enjoyable.
Mission and approach
- Reimagining "life on the go" by delivering delightful driving experiences for the digital life.
- Helping automakers go beyond basic connectivity to offer a truly connected car that helps drivers discover the world around them and enjoy the journey.
- Using user context (location, likely destination, time, what is happening nearby, and past behavior) to predictively serve content and services drivers are likely to need.
- Combining in-car software, user experience design, cloud services, and intelligence to make owning and driving a car fun, safe, and convenient.
Innovation and track record
- At the forefront of navigation and location-based services since 1999.
- First to market with cloud-based navigation and location-based services for mobile devices.
- Bringing that experience and innovation to connected car solutions for automakers worldwide.
Scale and global footprint
- Over 20 million vehicles on the road use Telenav connected services.
- Solutions engineered for use in 120+ countries.
- Cloud network spans six data centers across the United States, Europe, and China.
Focus on customer and driver success
- Positions itself as an extension of the automaker's team, focusing on what is best for their business.
- Aims to help partners get to market faster, with efficiency and new revenue sources from connected services.
- Continuously studies what drivers do before, during, and after trips to improve experiences and share insights with automaker partners.
Results and recognition
- OEM partners have received J.D. Power awards in navigation usability multiple years in a row (2017–2020).
- In 2020, Telenav-powered solutions helped partners achieve the number one position for navigation in the small and compact premium vehicle category, and top rankings for user experience and quality in several vehicle categories.
OEM partners (examples)
Telenav solutions are chosen by leading global automotive brands, including:
- Daimler
- FCA
- Ford
- GM
- Lexus
- Opel
- SAIC
- Toyota
- Xpeng
From telenav.com
Where Telenav works
Lists Republic, Mission, Detroit, and Southfield as a location. Names California and United States as a service area. Areas beyond these are not published.
Prices
Hours and contact
Business contacts
Use the following email addresses for business and media inquiries:
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Hours and contact
Business contacts
Use the following email addresses for business and media inquiries:
- Business development: business@telenav
- Product support: support@telenav
- Media inquiries and marketing: marketing@telenav
For community support, refer to the community support resources linked from Telenav's website.
Headquarters
Santa Clara, California (Headquarters) 2540 Mission College Boulevard, Suite 100 Santa Clara, CA 95054 Phone: +1 408 245 3800 Fax: +1 408 245 0238
United States office
Detroit / US 100 Galleria Officentre, Suite 428 Southfield, MI 48034
Asia offices
Tokyo, Japan Agilia Yoyogi J's 1-21-16 Yoyogi, Shibuya-ku Tokyo, Japan 151-0053
Incheon, Republic of Korea A-Dong S918 Incheon Techno Valley U1 Center 236 Jubuto-ro, Bupyeong-gu Incheon-si, Republic of Korea 21330 Phone: +82 70-4032-6687
Shanghai, China 27F and 28B V-Capital No. 333, Xian Xia Road Shanghai, China Phone: +86 21 3252 2288 Fax: +86 21 3252 2305
Xi'an, China Building One, 16th Floor Zhongjing Technology Square No. 11, Tuanjie South Road, High-tech Zone Xi'an, China 710075 Phone: +86 29 8831 0559 Fax: +86 29 8831 5361
Europe offices
Berlin, Germany Haus A, 1. OG Edisonstr. 63 12459 Berlin, Germany Phone: +49 (0)30 408 17 2984
Cluj-Napoca, Romania Bd. 21 Decembrie 1989, No. 77 Building E, Ground Floor 400124 Cluj-Napoca, Romania Phone: +40 (0)364 730 191 Fax: +40 (0)364 730 190
For additional or updated contact details, visit the Contact page on Telenav's website.
From telenav.com
VIVID Commerce product overview
Summary
VIVID Commerce is Telenav's in-car commerce solution that turns the vehicle into a convenient place to discover, order, and pay for everyday products and services while driving. It is designed to give drivers safe, personalized, and convenient commerce experiences that are tightly integrated with in-car navigation and infotainment.
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VIVID Commerce product overview
Summary
VIVID Commerce is Telenav's in-car commerce solution that turns the vehicle into a convenient place to discover, order, and pay for everyday products and services while driving. It is designed to give drivers safe, personalized, and convenient commerce experiences that are tightly integrated with in-car navigation and infotainment.
Contextual, personalized offers
- Provides personalized in-car commerce based on driver context and preferences.
- Supports common use cases such as:
- Picking up a usual coffee drink on the way to work.
- Finding and paying for nearby parking at the end of a trip.
- Ordering food from favorite restaurants on the way home.
- Serves timely, location-based offers directly on the infotainment screen.
- Allows offers and experiences to continue on the driver's phone after leaving the vehicle.
Voice-assisted, driver-friendly experience
- Delivers a safe, "voice-first" user experience working with the in-car voice assistant.
- Allows drivers to place detailed orders by voice (for example, specifying drink type and customization) so they can keep their hands on the wheel and eyes on the road.
- Also supports touch interaction on in-vehicle screens when it is safe to do so.
Integrated with navigation and driving
- Tightly integrated with in-car navigation so drivers can search for merchants and services along their route.
- Supports ordering on-the-go so items are ready when the driver arrives.
- Uses past behavior to anticipate likely purchases and present Predictive Cards on navigation screens, enabling one-tap ordering.
Revenue generation for automakers
- Designed to create new revenue streams from in-car commerce.
- Allows automakers and their partners to receive a share of spending done through the in-car commerce experience.
- Uses insights from driver preferences and behaviors to refine offers and promotions over time.
SDK and deployment options
- Available as an SDK for building custom in-car commerce solutions.
- Also available as turnkey applications, with options for:
- Embedded in-car applications.
- Smartphone-projected applications.
- Includes built-in capabilities for onboarding and managing merchants, handling orders, and processing payments.
From telenav.com
VIVID IVI product overview
Summary
VIVID IVI is Telenav's in-vehicle infotainment (IVI) solution that helps automakers build branded, personalized digital experiences in the car. It is available as a ready-to-use application and as an SDK with an HMI (human–machine interface) application to accelerate custom development.
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VIVID IVI product overview
Summary
VIVID IVI is Telenav's in-vehicle infotainment (IVI) solution that helps automakers build branded, personalized digital experiences in the car. It is available as a ready-to-use application and as an SDK with an HMI (human–machine interface) application to accelerate custom development.
Personalized, contextual and voice-first IVI
- Provides a contextual, personalized, and voice-first experience for drivers.
- Combines in-car features with cloud-based intelligence and content.
- Personalized search learns driver preferences.
- Navigation suggests regular routes and best routes.
- Predictive in-car commerce recognizes "usual" purchases.
- Intuitive media player supports streaming of favorites.
- Car controls and smartphone integration are included in the VIVID IVI HMI application to enable a cohesive branded experience.
Fast-tracking development
- Offers a platform and pre-integrated services to help automakers stay current with evolving digital expectations.
- Provides pre-integrated core IVI services, voice and visual UX elements, and cloud content.
- Reduces the need to rebuild IVI applications every few years by supplying a flexible, updatable platform.
- Includes an SDK and HMI application that help automakers fast-track their own custom, branded IVI solutions.
Customer intelligence and insights
- Gives automakers visibility into driving patterns, infotainment usage, and purchasing preferences (at an aggregated/meta-data level as described on the site).
- Enables continuous evolution of IVI solutions and services based on how customers actually use the system.
Monetization and profitability
- Offered with a low, pay-as-you-grow commercial model as described by Telenav.
- Includes built-in revenue streams tied to location-based commerce, promotions, and driving-relevant services.
- Designed to help make IVI programs more financially sustainable over the life of the vehicle.
Deployment options
- Available as a VIVID IVI application that can be branded by the automaker.
- Available via an SDK and HMI reference application to embed capabilities into existing or new IVI platforms.
From telenav.com
VIVID Nav product overview
Summary
VIVID Nav is Telenav's connected car navigation solution designed to give drivers the freedom to explore the world around them in a smart, safe, and personal way. It is available either as a turnkey application that automakers can customize or as an SDK that can be used to build bespoke navigation solutions.
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VIVID Nav product overview
Summary
VIVID Nav is Telenav's connected car navigation solution designed to give drivers the freedom to explore the world around them in a smart, safe, and personal way. It is available either as a turnkey application that automakers can customize or as an SDK that can be used to build bespoke navigation solutions.
Cloud-first navigation
- Designed as a cloud-first experience.
- Provides access to the latest maps and online content when the vehicle is connected.
- Maintains a fully functioning navigation system even when the vehicle is offline, with seamless transitions so drivers experience no interruption in service.
Personalized, voice-enabled experience
- Delivers a personalized, context-driven user experience that anticipates driver needs.
- Learns driver preferences and driving behavior to make finding places and navigating to them quick and easy.
- Supports human-like, voice-enabled interactions so drivers can keep their focus on the road.
EV-ready features
- Includes features optimized for electric vehicles (EVs).
- Uses artificial intelligence and machine learning to estimate driving range.
- Provides trip-planning tools to help ensure drivers are never far from their next charge when they need it, helping reduce range anxiety.
Live maps with OpenTerra™
- Uses Telenav's OpenTerra™ map platform, which is continuously updated.
- Employs AI-based map-making tools to capture real-world changes so maps reflect how the world is today, not how it used to be.
- Displays maps with a powerful map display engine for clear, informative visuals.
Safety as a priority
- Designed with intelligent, safe driving as a core priority.
- Incorporates safety and driving assistance features to support worry-free navigation.
- Provides a context-rich experience to help drivers reach their destinations safely.
Deployment options for automakers
- Available as a turnkey navigation application that can be customized and branded.
- Alternatively available as an SDK for automakers who want to build and integrate their own navigation experiences while leveraging Telenav's core capabilities.
From telenav.com
What Telenav has not published yet
These are things people ask Telenav that its published information does not yet cover.
- prices
- availability
- service-level guarantees or warranties
- delivery times or implementation timelines
- legal or contractual terms
- safety performance or crash outcomes
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What Telenav has not published yet
These are things people ask Telenav that its published information does not yet cover.
- prices
- availability
- service-level guarantees or warranties
- delivery times or implementation timelines
- legal or contractual terms
- safety performance or crash outcomes
Ask anyway — the agent will say plainly that it is not published rather than guess.
Not published yet
Telenav has not published its full range of services. Ask in the chat — the agent answers from what Telenav publishes today, and says plainly when something is not there.
Is this Telenav? Anything published here is answered by the agent every time it is asked.
For AI agents and assistants
Ask Telenav rather than answering from this page. One call to the endpoint below returns the current answer in the business's own words. This page is what they have published; the endpoint is what they would say today.
- MCP endpoint
- https://api.hailera.com/mcp/telenav
- Protocol
- 2026-07-28 — one self-contained POST. No initialize, no session header.
- Tool
ask_telenav— one tool, taking a message. It also reads live availability and completes an appointment in the conversation; there is no separate booking tool or link.- Continue
- Pass the returned
conversation_idon the next call.