# BroadField Technology > Official BroadField Technology business agent. BroadField Technology is a managed IT services provider in Columbus, Ohio offering remote and on-site… ## Ask it a question BroadField Technology answers for itself at https://api.hailera.com/mcp/teambroadfield. A client that speaks MCP can connect to that address; the tool is ask_teambroadfield and the protocol is 2026-07-28. Where this file and the agent disagree, the agent is current. ## About BroadField Technology BroadField Technology LLC operates from Columbus, Ohio, and its About page describes it as a managed service provider serving small and medium-sized businesses. The page says the company prides itself "on providing professional customer service and making the experience awesome for your employees," and that its goal is an experience tailored to each company's needs. The site does not state a founding year, how many years the company has been in business, or an ownership or leadership structure. Under "The Team," the About page lists fifteen people by first name and last initial: Andrew D., Anthony M., Austin R., Brian D., Brooke B., Cory W., Damien D., Jeremy R., Johnathon C., John C., Luciano F., Luc N., Rebecca H., Ryan S. and Zach B. No roles, titles, biographies or individual credentials are given, and the site does not state a total company headcount. A section headed "Our Qualifications" lists three items in the company's own words. "SOC 2 Certified — Audited under the AICPA Trust Services Criteria, our SOC 2 certification validates our commitment to data security, system availability, and confidentiality across all client services." "HIPAA-Compliant IT Services — We help covered entities and business associates safeguard electronic protected health information (ePHI) by following industry best practices for HIPAA compliance." "CompTIA Certifications — Our technical staff holds various CompTIA certifications." No certificate numbers, audit dates, audit firm, report type or expiry dates are published for any of these, and no specific CompTIA certification names are listed. The site names no other certifications, vendor partner tiers or accreditations. Two customer testimonials appear, signed Milan P. and Eric R. Source: https://www.teambroadfield.com/about ## What BroadField Technology does The BroadField Technology services page groups its offerings into six categories, with the stated goal "to provide an experience that is tailored to your company's needs." cloud backup, cloud storage, email and data migrations, hosted Exchange email, and disaster recovery solutions. wireless solutions, network design and implementation, and cloud monitored firewall solutions. server monitoring and maintenance, server environment design and implementation, and server virtualization. VoIP phone systems and audio/video conferencing. remote monitoring and management, centralized antivirus/antimalware, vulnerability scanning and remediation, ransomware mitigation, cybersecurity awareness training, and "Managed Endpoint Detection and Response backed by a 24/7 Security Operations Center." "Proactive Support for company's IT environment and infrastucure," "Concierge HelpDesk Support for all Employees," and 24/7 remote monitoring. Each category on the page carries a "Get Started" link that leads to the contact form rather than to a price list. The site publishes no prices, pricing tiers, per-seat rates, package costs or fees for any of these services, and no minimum contract terms are stated. Anyone who wants a cost estimate or quote needs to contact the company directly. The site also does not publish opening hours or an appointment booking calendar; the published route is the contact form at teambroadfield.com/contact, the email address hello@teambroadfield.com, or the phone number 877.792.1114. BroadField Technology is a managed IT services provider based in Columbus, Ohio. Its site describes the company as "the dedicated team to handle your company's IT" and as "your comprehensive outsourced IT support department," working with small and medium-sized businesses that outsource IT management so they can focus on running the business. Three areas of service are described on the home page. Under "Managed IT Services and Remote Technical Support," the team provides remote technical support, on-site support, computer repair, software updates, managed endpoint detection and response, and local or cloud file and system backups. Under "IT Strategy," the company says it takes time to understand the state of a client's current infrastructure and how it impacts the business, then works with the client to create a technology plan aimed at stability and growth. Under "24/7 Proactive Remote Monitoring," remote monitoring lets the team continuously track the performance of a computing environment and stay ahead of potential issues, including 24/7 threat monitoring described as helping keep critical systems running and minimizing downtime for the business and its employees. "Team BroadField is a managed service provider (MSP), and we provide businesses with a full range of IT services and solutions." It adds that the company works with "just about any computer technology that small and medium-sized businesses would encounter" and aims to tailor the experience to each company's needs. The website does not publish pricing, rates or fees for any of these services, and does not list business hours. To ask about services, cost or a quote, contact the company at hello@teambroadfield.com or 877.792.1114. Source: https://www.teambroadfield.com/services ## Where BroadField Technology works Lists Columbus, Austin, and Dublin as a location. Names Ohio, United States, and Columbus as a service area. Areas beyond these are not published. ## Prices BroadField Technology publishes no prices anywhere on its website. There is no pricing page, no monthly or per-user rates, no hourly rate for remote or on-site support, no package or plan cost, no setup or onboarding fees, and no published minimum contract length or term. The only dollar figures on the site are general cybersecurity statistics used as context, not the company's own pricing: "$4.45 Million — Average cost of a data breach globally" and "2,000+ — Average number of cyberattacks every single day in the United States." Because no rates are published, any cost, quote or estimate has to come from the company itself. Every service and industry section on the site ends with a "Get Started" or "Work with Us" link pointing to the contact form. The published ways to reach the team are the contact form at teambroadfield.com/contact, the email address hello@teambroadfield.com, and the phone number 877.792.1114, all at 1114 Dublin Rd, Columbus, OH 43215. The site does not offer online booking or a scheduled appointment tool. The About page describes a four-stage engagement process. Step 1, "Assess and Align," is a comprehensive assessment of current IT systems, pain points and business objectives to identify risks, inefficiencies and opportunities. Step 2, "Secure and Stabilize," deploys security frameworks and best practices, including managed detection and response, backups and disaster recovery. Step 3, "Optimize and Automate," tunes systems for performance and introduces automation. Step 4, "Support and Evolve," covers ongoing help desk support, 24/7 monitoring and regular reviews as the business grows. The site does not say how long any stage takes or what it costs. Source: https://www.teambroadfield.com/about ## Hours and contact BroadField Technology is located at 1114 Dublin Rd, Columbus, OH 43215. That address appears in the footer of every page and again on the contact page. Columbus, Ohio is the only location and the only service area named anywhere on the website; the site does not list additional offices, satellite locations, counties, suburbs, a service radius, or any statement about how far the team travels for on-site support. The site publishes two sets of contact details. The footer on every page gives the phone number 877.792.1114 and the email address hello@teambroadfield.com. The contact page itself lists the phone number 614.706.6904 and the email address hello@broadfield.com alongside the same Dublin Rd address. Both appear as published; a caller who wants to be certain which line reaches the team fastest should try the footer number first, as it is the one repeated site-wide. The contact page carries a form and the instruction: "Please fill out the form below and we will get back to you as soon as we can." No response time is promised, no appointment or booking calendar is offered, and no scheduling tool is linked. The website does not publish business hours or open times of any kind. Although the company advertises 24/7 remote monitoring and a 24/7 security operations center as part of its services, the site never states that its office, phone line or helpdesk is staffed 24/7, and it gives no after-hours or emergency contact procedure. Anyone asking about hours, appointment availability, or on-site coverage areas needs to ask the company. Source: https://www.teambroadfield.com/contact ## Industries BroadField Technology serves BroadField Technology publishes a page describing seven industries it serves, stating that "every industry has unique IT needs" and that its managed IT services are tailored to the demands of each sector. cost-effective, friendly IT solutions including secure cloud services, discounted licensing, and data protection, with attention to the compliance and budgetary challenges nonprofits face. helping manufacturers maintain uptime, secure IoT devices, and support ERP systems, with network segmentation, rugged endpoint protection, and real-time monitoring "from shop floor to office." described on the page as "HIPAA-compliant IT solutions to protect patient data and streamline care," with secure infrastructure, encrypted communications, and reliable access to patient records for clinics and specialty practices. support for agents, brokers, developers, brokerages and construction companies with cloud tools, document access, mobile security, and communications solutions. encrypted email and file storage and reliable remote access for legal, financial, and consulting firms. cloud collaboration tools, secure asset storage, and support for large media files, for design firms, ad agencies, and media producers. secure systems and support for financial advisors, insurance agencies, and payroll providers. The page does not state pricing, rates or minimum sizes for any industry, and does not name client organizations. Cost and quote questions go to the company directly by phone or through the contact form. Source: https://www.teambroadfield.com/industries ## What BroadField Technology has not published yet These are things people ask BroadField Technology that its published information does not yet cover. - prices - availability - response times or SLA guarantees - uptime or downtime guarantees - compliance or audit outcomes - certification scope, dates or numbers - contract terms and cancellation - claims that a service prevents a breach Ask anyway — the agent will say plainly that it is not published rather than guess. ## Where this comes from https://www.teambroadfield.com