Tatum Insurance

The agency works with a national network of major insurance carriers to obtain multiple quotes and assemble coverage that fits each client's needs and budget. As an independent agency, Tatum Insurance is not tied to a single carrier and is able to compare options across providers.

The company focuses on clear communication, explaining coverage options, and making sure clients understand their policies before there is a claim or loss. The team emphasizes a client-first approach and avoids one-size-fits-all policies.

Main service areas and locations

Tatum Insurance serves clients in multiple states and operates with a strong presence in the Southwest and Pacific Northwest.

Primary locations and phone numbers (as listed on the website):

• Scottsdale, Arizona – (480) 939-4300
• Norman, Oklahoma – (405) 253-2030
• Dallas, Texas – (214) 945-2626
• Washington and Oregon – (360) 255-5585

The Scottsdale, AZ office at 8687 East Via de Ventura #118 serves as a key corporate office location.

How Tatum Insurance works with clients

• Begins with a conversation to understand each client's situation, goals, and budget.
• Reviews existing coverage and state requirements, especially for Arizona residents.
• Uses multiple carriers to fill gaps in coverage and tailor policies to the client.
• Focuses on long-term relationships and helping clients understand their insurance before they need to use it.

Core business coverages

Common business insurance coverages highlighted on the website include:

• Business Owner's Policy (BOP): A package that typically combines general liability and property coverage for many small and mid-sized businesses.
• General Liability: Helps protect a business if it is held responsible for certain types of bodily injury or property damage to others, subject to policy terms and limits.
• Commercial Property: Helps protect business property such as buildings, equipment, and inventory, within policy terms and limits.
• Workers' Compensation: State-mandated coverage for businesses with employees, designed to help cover certain work-related injuries or illnesses, subject to policy terms and state rules.
• Commercial Auto / Fleet: For vehicles used in the course of business.
• Umbrella / Excess Liability: Additional liability limits above certain underlying policies.
• Other specialized policies: The agency notes that other specialized coverage may be appropriate depending on the business.

Approach to business coverage

• Encourages every business to at least have a Business Owner's Policy (BOP) and required workers' compensation when they have employees.
• Evaluates each business on a case-by-case basis to identify specific risks.
• Uses multiple carriers licensed around the country to assemble a combination of policies that is appropriate for the business's risk profile.
• Emphasizes that a serious lawsuit can be financially devastating without proper coverage, and focuses on helping business owners understand their options before a loss occurs.

Business owners can contact the Scottsdale office or other listed locations by phone to discuss their operations and request carrier quotes.

Personal insurance services

Tatum Insurance LLC offers a range of personal insurance policies, using a national network of carriers to find coverage options that can be customized to each client's needs and budget.

Auto insurance

• Helps drivers meet or exceed state-mandated minimum liability coverage requirements.
• Frequently works with Arizona drivers, including people who have moved from other states with different minimums.
• Reviews current limits and coverage types to help ensure clients are adequately protected, not just meeting minimum legal requirements.

Clients can call the agency to discuss Arizona's minimum coverage requirements and request quotes from multiple carriers.

Home insurance

• Provides coverage designed to protect a client's home and personal belongings.
• Helps clients understand the provisions in their homeowner's contract, including what is and is not covered.
• Emphasizes that a home is often a client's most valuable asset and that home insurance is a key lifeline when unexpected events occur.

Life insurance

• Offers life insurance policies that provide a death benefit (lump-sum payment) to beneficiaries if the insured person dies.
• Helps clients think through how much life insurance they may need to protect loved ones for years to come.
• Describes a general approach of combining a base permanent layer of coverage with additional term coverage at different life stages, and then tailoring the actual policy mix to the client's situation.

Renters insurance

• Provides liability coverage if a claim or lawsuit is brought against the renter for bodily injury or property damage.
• Can help protect a renter's personal belongings in events such as robbery, certain injuries to visitors, or destruction of personal property.
• Does not cover the physical building itself; that is typically insured by a homeowners or condo policy carried by the property owner.

Motorcycle insurance

• Offers policies that can include collision coverage, comprehensive coverage, medical payments coverage, and personal injury protection, depending on the carrier and policy structure.
• Aims to protect the rider, passengers, and the motorcycle itself, within the terms and limits of the chosen policy.

Boat and other personal policies

In addition to the main lines listed above, Tatum Insurance also works with carriers to place coverage for other personal policies such as boat insurance, as shown on the main services list on the website.

Clients interested in any personal insurance line can contact the Scottsdale office or other listed locations to discuss options and request quotes.

Office hours

• The Scottsdale, AZ location page lists office hours as: By appointment, Monday–Friday.
• The main website location listing for Scottsdale shows office hours as 9:00 am–4:30 pm, Monday–Friday.

Because of this, clients should call ahead to confirm current hours and schedule an appointment before visiting the office.

How to contact the office

• Call the Scottsdale office at (480) 939-4300 for quotes, questions, or to schedule an appointment.
• You can also use the contact form on the Tatum Insurance website if you prefer to submit a question online.

Management and leadership

• The managing member has worked in insurance since 1989, with experience as a captive agent, agency manager, and agency owner, as well as training and leadership development.
• Leadership team members bring decades of combined experience in underwriting, market development, and agency operations, including commercial agent-of-the-year recognition and training in programs such as Integrity Selling and EMyth business processes.

Agents and associates

• The agency includes personal lines and commercial lines managers and account associates who focus on sales, service, and agent training.
• Several agents have backgrounds working in captive agencies, underwriting, claims, or other industries, giving them a broad view of client needs.
• Some team members are licensed in multiple states, which supports the agency's regional footprint across Arizona, California, Texas, Oklahoma, Kansas, Florida, Maryland, Washington, and Oregon (as shown on the team page).
• At least one team member is bilingual in English and Spanish, helping serve Hispanic clients more effectively.

Client-focused culture

Across the team descriptions, the website emphasizes:

• Getting to know clients on a personal level before recommending coverage.
• Acting as trusted advisors, not just policy sellers.
• Helping clients understand their risks and the policies they choose, so there are fewer surprises at claim time.

Clients can contact the agency by phone or through the website to be connected with an appropriate team member for their situation and location.

• Independent agency model: Tatum Insurance is not tied to a single carrier. It accesses quotes from multiple major insurance companies to help find coverage combinations that match each client's needs and budget.
• Customized coverage instead of one-size-fits-all: The agency focuses on tailoring policies for each client rather than using generic, one-size-fits-all packages.
• Local knowledge with a national network: Especially in Arizona, the agency is familiar with state-mandated insurance requirements and uses a national network of providers to help ensure required and appropriate coverage levels.
• Experience: The Scottsdale location page notes that the agents and staff have over 70 years of combined experience in the insurance field.
• Client-first approach: The team emphasizes communication, asking the right questions, and helping clients understand coverage before a loss occurs.
• Online quoting options: The website offers online quoting options for many personal lines, while still allowing clients to work directly with an agent.
• Reputation and reviews: The site features client testimonials describing responsive service, proactive communication about coverage issues, and help saving money when switching from prior agents.

Overall, the agency positions itself as a trusted local independent insurance agency with the resources of multiple national carriers behind it.

Ask anyway — the agent will say plainly that it is not published rather than guess.