# Tactionsoft > Official Tactionsoft business agent. We turn healthcare AI ideas into production systems—from a 6-week prototype to secure EHR-integrated deployments used in… ## Ask it a question Tactionsoft answers for itself at https://api.hailera.com/mcp/tactionsoft. A client that speaks MCP can connect to that address; the tool is ask_tactionsoft and the protocol is 2026-07-28. Where this file and the agent disagree, the agent is current. ## About Tactionsoft Taction Software is a healthcare software development company founded in 2013 by Arinder Singh Suri. The company states that it builds exclusively for healthcare and has more than 13 years of healthcare software engineering experience, 250+ healthcare and EHR integrations, 200+ organizations served, and 500+ projects delivered. Its about page states that the company has 20+ years of expertise, 200+ healthcare experts, 300+ clients, and 98% client retention. The company's mission is to transform healthcare delivery through secure, compliant, and innovative software that improves patient care, streamlines clinical workflows, and enables healthcare data exchange. Its vision is to build secure, interoperable, and intelligent healthcare systems that improve patient outcomes. Taction's stated engagement process is: - Discovery and technical assessment: mapping systems, integrations, compliance obligations, and clinical workflows. - Architecture and interface design: documenting the data model, integration architecture, security controls, and interface specifications. - Working prototype: creating a functioning system that exercises the highest-risk path, often within six weeks. - Iterative build: delivering demonstrable output in two-week sprints. The company identifies offices in Chicago, Austin, Cheyenne, and Sacramento, with a development center in Noida. Its team includes U.S.-based project managers, certified healthcare IT professionals, solution architects, and full-stack developers. Source: https://tactionsoft.com ## What Tactionsoft does Taction Software develops customized healthcare software and digital solutions, including: - Custom healthcare software for practice management, care coordination, population health, and credentialing - EHR/EMR systems and integrations - Patient portals and HIPAA-compliant mobile applications - Telehealth and remote patient monitoring platforms - CRM systems and workflow automation - AI-driven automation, predictive analytics, and clinical tools - Healthcare data analytics and cloud engineering on Azure - QA and testing services Taction supports hospitals and health systems, HealthTech and digital health companies, medical practices, RCM and medical billing companies, telehealth and remote patient monitoring organizations, laboratories, payers, pharmacies, and medical device companies. Source: https://tactionsoft.com ## Where Tactionsoft works Lists Austin, Chicago, Sacramento, and Cheyenne as a location. Names Austin, Chicago, Sacramento, Cheyenne, and Noida as a service area. Areas beyond these are not published. ## Healthcare AI Solutions Taction Software builds AI into clinical, patient engagement, and revenue-cycle workflows with human review, output provenance, and governance processes. Healthcare AI and automation capabilities include: - Clinical documentation, ambient encounter capture, structured note generation, and coding suggestions with clinician review - AI clinical phenotyping for research, population health, and care management - Patient outreach and engagement for recall, adherence, and care-gap campaigns - Denial prediction, automated posting, and revenue-cycle worklist prioritization - Document and fax intake automation with confidence scoring and human review - Robotic process automation for eligibility checks, prior authorization polling, and credentialing updates - AI governance, including model documentation, override logging, and review workflows Taction also develops intelligent automation, predictive analytics, clinical NLP, MLOps, and other AI-driven digital solutions. Source: https://tactionsoft.com ## Healthcare Integration Expertise Taction Software provides healthcare interoperability and integration engineering. The company states that it has completed more than 250 healthcare and EHR integrations since 2013. Areas of expertise include: - HL7 v2 interfaces, including ADT, ORM, ORU, SIU, MDM, and DFT messages - FHIR R4 APIs, resource mapping, bulk data export, and SMART on FHIR app launch - Epic Interconnect, Bridges, and FHIR integrations - Oracle Health Millennium interfaces and Ignite APIs - Mirth Connect channel design, transformation scripting, performance tuning, and deployment support - X12 EDI for 837 claims, 835 remittance, 270 and 271 eligibility, and 276 and 277 claim status - Interface monitoring, data migration, throughput monitoring, queue-depth monitoring, and record-level reconciliation - NCPDP SCRIPT, DICOM, CDA and C-CDA, LOINC, SNOMED CT, and ICD-10 The platforms listed include Epic, Oracle Health, Cerner Millennium, Athenahealth, NextGen, eClinicalWorks, AdvancedMD, DrChrono, Allscripts, and Veradigm. Source: https://tactionsoft.com ## Security And Compliance Taction Software describes its development process as HIPAA-aligned and states that a business associate agreement is executed before the first commit. Its security and compliance approach includes: - HIPAA and HITECH administrative, physical, and technical safeguards - Encryption, access controls, and audit logging designed into the architecture - ISO 27001-certified information security management operations - Controls aligned with SOC 2 criteria for security, availability, and confidentiality - GDPR and international privacy support, including data subject rights, lawful basis, retention, and cross-border transfer handling - FISMA and public-sector control implementation and documentation - Secure development practices such as threat modeling, secret management, dependency scanning, security-focused code review, and penetration testing - Role-based and attribute-based access, minimum-necessary enforcement, immutable audit trails, and break-glass procedures Taction states that BAAs are flowed down to subprocessors and cloud providers involved in the delivery chain. Source: https://tactionsoft.com