# SpaceLab Detroit > Official SpaceLab Detroit business agent. SpaceLab Detroit provides shared office, coworking, virtual office and meeting space solutions for entrepreneurs… ## Ask it a question SpaceLab Detroit answers for itself at https://api.hailera.com/mcp/spacelabdetroit. A client that speaks MCP can connect to that address; the tool is ask_spacelabdetroit and the protocol is 2026-07-28. Where this file and the agent disagree, the agent is current. ## About SpaceLab Detroit About SpaceLab Detroit Mission and community - SpaceLab Detroit is a shared office and coworking community in downtown Detroit. - The space focuses on the built-environment community, including design, construction, real estate and related professionals. - Established in 2017, it is a hub for urban innovators, professionals and entrepreneurs who are building businesses and collaborating on smart solutions for Detroit and its neighborhoods. What happens at SpaceLab - Members use SpaceLab as a place to meet, create and innovate. - The community connects like-minded building industry creatives, consultants and experts through shared workspace, meetups, workshops and events. - SpaceLab incorporates and programs innovation, technology, creativity and new processes into the way people work and into how spaces and buildings are designed, constructed and managed. Source: https://spacelabdetroit.com ## What SpaceLab Detroit does This document summarizes the "Mail and Virtual Offices" FAQs from the SpaceLab Detroit website. It applies to SpaceLab virtual office and mail customers. Virtual office plans and options - SpaceLab Detroit offers Virtual Office Plans that provide a professional business address with your own private suite number. - Options mentioned on the site can include: - Mail forwarding - Mail scanning - Meeting room time - Business phone number - Business fax number - Live phone answering - Specific plan types, pricing and exact inclusions may vary and are not detailed on the website text here. Mail pick-up hours and scheduling - Mail pick-up hours: Monday – Friday, 11:00 am to 6:00 pm. - Weekend mail pickup: There are no weekend pick-up hours. - You may schedule your pick-up time by calling (313) 379-7000 or through your virtual office app, if available. Building access for mail pickup - Use the digital access system in the building lobby: - Tap the screen. - Tap Directory. - Scroll to find 700 – SpaceLab. - Tap to dial. - SpaceLab staff will answer and buzz you into the building. - After entry, walk straight ahead and take the elevator to the 7th floor. Parking information (for mail pickup and visits) - There are 15-minute temporary parking spots on Congress Street, around the corner from the building entrance. - At the time of the website posting, municipal street parking is generally more plentiful after 2:30 pm. - You may want to download the Park Detroit app for easier parking payment. Parking availability and city parking rules can change; always follow posted signs and current local regulations. Mail delivery and processing - Mail and packages may be delivered by USPS, FedEx, UPS or other carriers. - SpaceLab processes mail and package deliveries Monday – Friday. - SpaceLab aims to process mail within one business day of delivery. - Even if you receive an image of mail (for example, via email or a digital mail account), the physical item may not yet be in your mailbox. - Mail is typically placed in your box by the close of business. How you know you have mail - SpaceLab Mail or OpusVO customers receive email notification of each mail item received. - If you opened your virtual office account through iPostal1 or PostScan Mail, use their website or app to view mail items and give handling instructions. Retrieving your mail - Only SpaceLab Direct Mail customers who have a mailbox and key can retrieve their own mail directly. - All other customers have mail securely stored, and SpaceLab staff retrieve it for you; on most days this is within a few minutes, although there may be a brief wait at busy times. - If you are expecting a package, check the carrier tracking to confirm that it has arrived at SpaceLab before inquiring. Account status and eligibility to receive mail - Your mail/virtual office subscription must be active (not expired, suspended, or missing USPS Form 1583 documents) before SpaceLab can release any mail or packages. - SpaceLab will request that you bring your account current before releasing items if there is an issue with your account status. Mail forwarding and scanning requests - For customers with scanning and shipping services, SpaceLab aims to complete shipment and scanning requests within one business day. - SpaceLab will not scan credit cards. USPS Form 1583 and acceptable ID - SpaceLab is a USPS-compliant Commercial Mail Receiving Agency (CMRA). - For security, fraud prevention and federal compliance, SpaceLab can only accept mail and packages for individuals and business entities listed on your notarized USPS Form 1583. - SpaceLab must have your notarized Form 1583 and two acceptable forms of identification on file before they can distribute or handle your mail. Acceptable primary/photo ID (examples from the website) Primary ID must include a clear photograph of the mail recipient. Examples listed include: - Valid state-issued driver's license - Non-driver's identification card - Uniformed Service ID card - U.S. Permanent Resident card - U.S. certificate of citizenship or naturalization - Identification card issued by a federally or state-recognized tribal nation (tribal identification card) - Passport - U.S. university identification card - U.S. Access card - Matricula Consular - NEXUS card Acceptable secondary/address ID (examples from the website) Examples listed include: - Identification card issued by a federally or state-recognized tribal nation (tribal identification card) - Current lease - Mortgage or Deed of Trust - Voter card - Vehicle registration card - Home or vehicle insurance policy Unacceptable IDs mentioned include Social Security cards, credit cards, birth certificates, work IDs, concealed pistol licenses and others. Primary and secondary IDs must be two different documents. Names and businesses on your account - SpaceLab can only accept mail for individuals and business names that are officially listed on your account and Form 1583. - Mail cannot be accepted for: - Employees, staff or contractors not listed - Family or household members - Additional companies, DBAs or side businesses not registered on your account - All individuals who will receive mail at your account must complete their own USPS Form 1583 and submit appropriate identification. - Minors receiving mail must be listed on the adult's form. - If you have more than one business name, check with SpaceLab about how many names are allowed on your account. Having someone else pick up your mail - An individual you authorize for mail pickup must be listed on your USPS Form 1583 and must present appropriate photo ID. - If someone not listed needs to pick up your mail in an urgent situation, contact SpaceLab before they arrive. SpaceLab will need their full name and will request photo ID on arrival. If they pick up more than once, you may be asked to update your Form 1583 to include them. Walk-in drop-offs - Walk-in drop-offs are accepted. - Documents intended for your mailbox must be in a properly addressed envelope with both sender's and recipient's names. - SpaceLab does not supply envelopes or other mailing supplies for drop-offs. - Drop-offs are processed along with other incoming mail. Holding mail and closed accounts - SpaceLab can hold mail and packages in your box as long as your account remains current. Mail held longer than 7 days may be subject to storage charges (refer to your virtual office provider's terms). - If your account is closed (by you or the virtual office provider): - Mail and packages that were already in your box before the closing date are held for 90 days. - Any new mail or packages received after the closing date are returned to sender. - Pick-up of mail after account closing may be subject to a pick-up fee. - You will be notified by email (by SpaceLab or your virtual office provider) prior to or upon closing of your mailbox. Meeting rooms and office space with virtual office - Whether office space or meeting rooms are included with your virtual office or mailbox depends on your membership type. - If you contracted a virtual office directly with SpaceLab, your membership includes 4 hours of meeting room time per month. - Other virtual office customers can rent office space or meeting rooms at member rates or purchase a Day Pass (noted on the website as $20 per person at the time of posting). Prices and terms may change, so confirm current rates with SpaceLab. For any questions about virtual office plans, mail handling, account changes, or to confirm current terms and rates, contact SpaceLab Detroit directly at info@spacelabdetroit.com or (313) 379-7000. SpaceLab Detroit offers flexible workspace solutions under the theme "Virtual to Private Offices". Specific availability and pricing are not listed here. Types of workspace - Shared/coworking space: Desks in a shared office environment for individuals and small teams. - Private offices: Dedicated, enclosed offices in SpaceLab Detroit's downtown location (private offices are noted as available). - Meeting and event space: Meeting and conference rooms, and space for events and business gatherings. - Content Creation Studio: A studio space for creating content (for example, video or digital content), as referenced on the site. - Virtual office: Virtual office plans that provide a professional business address and mail services, with optional meeting room time. For current availability, detailed amenities, membership types or pricing, contact SpaceLab Detroit directly. Source: https://spacelabdetroit.com ## Where SpaceLab Detroit works Main contact details - Business name: SpaceLab Detroit - Phone: (313) 379-7000 - Email: info@spacelabdetroit.com These contact details are shown on the SpaceLab Detroit website contact and mail pages. Address - Street address: 607 Shelby Street, Suite 700 - City: Detroit - State: MI - ZIP code: 48226 - Country: USA This is the address listed for visiting and for virtual office and mail services. How to get in touch or visit - You can contact SpaceLab Detroit via the contact form on the website or by phone or email. - The website offers options to request or book a tour, take a virtual tour, leave a review and sign up for the newsletter. - For directions, parking details and building access instructions related to mail pickup, see the "Virtual office and mail services FAQ" document. For questions not covered in the knowledge documents (including membership availability or pricing), reach out directly by phone or email. Lists New Orleans, Charlotte, Mission, Burton, Detroit, Ferndale, Shelby, and Fort Lee as a location. Names Michigan as a service area. Areas beyond these are not published. Source: https://spacelabdetroit.com ## About our space and built-environment focus Focus on the built environment - SpaceLab Detroit focuses on the built-environment community: architecture, design, construction, real estate and related fields. - The space is designed to inspire creativity, innovation and collaboration among professionals who influence how buildings and cities are planned, designed, constructed and managed. How SpaceLab supports this community - Provides a shared work environment for building industry creatives, consultants and experts. - Hosts meetups, workshops and events that encourage thought-provoking discussions and exploration of new ideas, technologies and innovative processes. - Offers business resources aimed at helping members improve their business operations and the way they deliver projects in the built environment. This document is based on the "About our Space" page of the SpaceLab Detroit website. Source: https://spacelabdetroit.com ## Leadership team and advisors at SpaceLab Detroit Co-founders and leadership Karen A.D. Burton – Co-founder, CEO and Community Manager - Role: Co-founder, CEO and Community Manager of SpaceLab Detroit. - Background (as described on the website): - Marketer, designer, entrepreneur and urban explorer. - Has worked on large-scale architectural projects in Detroit and Las Vegas. - Focuses on the business side of the building industry and helping to grow clients' businesses. - The website notes that her dream of a shared work environment for the design, construction and real estate industry has come to life as SpaceLab Detroit. Bobby Burton – Co-founder and COO - Role: Co-founder and Chief Operating Officer (COO) of SpaceLab Detroit. - Background (as described on the website): - Experienced accountant and auditor. - Former Vice President and IT Manager at Comerica Bank. - IT Advisory Board Chairman at Detroit's Golightly Academy, leading a group that promotes funding and provides mentoring, internships and scholarships for IT students. Advisors (as listed on the website) David Tarver – Founder, Urban Entrepreneur Initiative - Serves as founder and President of the Urban Entrepreneurship Initiative. - Described on the SpaceLab website as a highly successful technology business executive with experience in corporate R&D, technology startup and social entrepreneurship. - Founded Telecom Analysis Systems, Inc. in 1983 and later sold it; subsequently helped build a telecommunications business with a market value noted on the site as in excess of $2 billion. Michelle Lewis – Owner, Painting with a Twist - Worked for 13 years as an architect in Detroit. - Worked with FEMA to help rebuild New Orleans after Hurricane Katrina. - Later opened Painting with a Twist, an art studio offering easy-to-follow painting classes for groups and individuals, and now owns three locations in Detroit, Ferndale and Farmington, Michigan. For the most current information on SpaceLab Detroit's leadership, team and advisors, refer to the "About our Team" page on the SpaceLab Detroit website or contact SpaceLab directly. Source: https://spacelabdetroit.com ## What SpaceLab Detroit has not published yet These are things people ask SpaceLab Detroit that its published information does not yet cover. - prices - availability - contract terms - guarantees or outcomes - delivery or processing times - legal or financial advice Ask anyway — the agent will say plainly that it is not published rather than guess. ## Where this comes from https://spacelabdetroit.com/contact/