Softarex

• Machine learning and deep learning: Real-time process monitoring, autonomous decision-making, predictive intelligence, inference pipelines, model monitoring, and retraining infrastructure.
• Predictive modeling: Models based on historical operational data for planning, procurement, risk workflows, and forecasting demand, failure, or financial exposure.
• Computer vision: Object identification, defect detection, and behavioral analysis integrated with cameras, production lines, and edge devices.
• Embedded AI and edge intelligence: AI embedded in hardware, wearables, and robotics for low-latency or data-sovereign use cases.
• RAG and generative AI: Retrieval-augmented generation grounded in proprietary data, along with LLM-powered copilots and domain-specific agents.
• Enterprise AI: AI integration across analytics, process intelligence, NLP automation, and computer vision for multi-team and multi-system deployments.
• Voice and conversational AI: NLP-powered agents for customer service, internal helpdesks, and structured data capture.
• Custom AI development: Problem definition, data assessment, model development, production monitoring, retraining, drift alerting, and explainability without vendor lock-in.

Delivery process

1. Business analysis: Softarex maps operational context, workflows, and data to identify high-value AI opportunities.
2. AI strategy: The team prioritizes interventions, ROI targets, and a realistic production roadmap.
3. Detailed planning: Data requirements, algorithm selection, validation methods, forecasts, technical specifications, and milestones are documented.
4. Proof of concept: Higher-risk use cases are tested with real data before full commitment.
5. Build, deploy, and enable: The completed system is integrated with the client's infrastructure, with onboarding, integration support, and post-launch monitoring.

Softarex can integrate AI with existing ERP, CRM, POS, and data warehouse systems. Engineers can also work with existing client teams, tools, processes, and communication platforms, including Agile or Scrum workflows, Slack, and Jira.

Project estimates

Development time depends on project scope, complexity, and integrations. Small projects typically take around 12 weeks, a full MVP usually requires six months, and enterprise-scale transformations can extend beyond 12 months. Softarex states that smaller MVPs or pilot projects typically start around $20,000, while mature enterprise-grade AI systems can cost up to $500,000. Each project is assessed individually.

Softarex can typically start within a week of signing a contract.

1. Initial review: Softarex says it will review submitted information and reach out to schedule a conversation within 24 hours.
2. Discovery call: The company discusses the client's needs, goals, and challenges in a call typically lasting 30–45 minutes.
3. Custom proposal: Softarex prepares a tailored solution and timeline based on the discussion.
4. Partnership begins: If the project is a good fit, work starts on bringing the client's vision to life.

Budget options shown on the form

• Under $50,000
• $50,000–$100,000
• $1 million+

Offices and contact details

• USA: 2000 Duke street, STE 357, Alexandria VA 22314
• Poland: Emilii Plater str. 53, office 1422, 00-113 Warsaw
• Email: order@softarex.com
• Phone: +1 (305) 788-28-99

• Office-based and remote work options
• Flextime and fair task assignment
• Recognition and rewards for achievements
• In-house training, conferences, and workshops
• Work with experienced specialists across roles such as engineering, architecture, development, quality assurance, design, and talent management
• Education programs and real-world projects
• Corporate events and a friendly workplace atmosphere

Softarex states that it provides equal employment opportunities regardless of gender, age, race, national origin, disability, religion, sexual orientation, or other social or personal characteristics. Hiring decisions are based on merit, potential, and experience.

Working conditions and benefits

• Five-day, 40-hour workweek
• 25 calendar days of paid vacation
• Paid sick leave
• Flexible working hours
• Work-from-home and work-from-office options
• Performance and salary reviews based on role and work results
• Quarterly personal meetings with talent and technical managers
• Rare overtime that is 100% paid
• Modern IT infrastructure and an equipped office
• Compensation for medical expenses and English courses
• Financial support for weddings and childbirth
• Bonuses for participation in company development activities

Candidates can submit a resume through the careers form or email job@softarex.com. Softarex states that submitted messages are reviewed and answered within eight business hours.

• AI Wellbeing Monitoring Solution: A computer vision and mmWave radar platform used to detect falls in real time, monitor senior wellbeing around the clock, and provide families with alerts.
• Care Management Platform: A configurable digital platform that replaced paper workflows and automated scheduling and communication across a care operation.
• Healthcare Predictive Analytics Tool: Listed among Softarex's AI case studies.

Restaurants

• AI Kitchen Management System: Computer vision and demand forecasting deployed across the kitchens of a major US quick-service restaurant chain. Softarex reports reducing stockouts by up to 70% and achieving near-perfect order accuracy at scale.

Manufacturing

• Real-Time Defect Detection System: A computer vision system for a global bearings manufacturer that detects surface defects in approximately 26 milliseconds per image.

Other reported applications

Softarex also describes production-ready work involving video analytics, AI assistants and agents, ERP-augmented systems, NLP chatbots, knowledge retrieval systems, domain-specific copilots, autonomous workflows powered by large language models, and AI-supported software engineering.

Industries served

• Healthcare
• Finance
• Manufacturing
• Restaurants

Core capabilities

• Computer vision
• AI and machine learning
• End-to-end software engineering
• IoT

Softarex states that its quality management and corporate security are verified to international standards through ISO 9001. Its architecture is described as HIPAA-ready, with compliance considered from the beginning of a project.

Users must use the website and services only for permitted purposes and comply with applicable laws, regulations, export restrictions, and import restrictions. Users must not:

• Access services through unauthorized or automated means
• Disrupt the website, services, servers, or networks
• Upload viruses or harmful files
• Access unauthorized content
• Interfere with security or other users' access
• Use unlawful or prohibited activities to damage, disable, overburden, or impair the website or services
• Use third-party software to intercept, mine, or collect information through the website or services

Content and intellectual property

Softarex and its licensors retain proprietary rights in the website, services, and content, except for user content. Unless Softarex provides written authorization, users may not copy, republish, modify, distribute, license, reverse engineer, or create derivative works from the content, website, or services.

Service availability and disclaimers

Content and services are provided "as is" and "as available." Softarex does not warrant that the website, services, content, or servers will be secure, uninterrupted, error-free, or free of harmful elements. Access may be suspended or discontinued, including for maintenance, repair, system failure, or reasons beyond Softarex's control.

The Terms state that Softarex is generally not liable for direct, indirect, consequential, punitive, special, or incidental damages arising from use of or inability to use the website, services, or content, subject to applicable jurisdictional limitations.

Termination and support

The Terms continue until terminated by Softarex or the user as provided in the agreement. Following termination, users must stop using the website, services, and Softarex intellectual property. Technical support may be available under a subsequent agreement; support requests can be sent to support@softarex.com. Softarex will make reasonable efforts to respond but does not guarantee a response or resolution.