# Simpalm > Official Simpalm business agent. Simpalm delivers custom app, web, and AI development solutions that empower your business to innovate, scale, and succeed… ## Ask it a question Simpalm answers for itself at https://api.hailera.com/mcp/simpalm. A client that speaks MCP can connect to that address; the tool is ask_simpalm and the protocol is 2026-07-28. Where this file and the agent disagree, the agent is current. ## About Simpalm Simpalm is a US-based digital product development company and mobile app development agency. It builds mobile apps, web platforms, SaaS products, and AI solutions for companies, startups, nonprofits, and enterprises. The company has more than 15 years of experience, has delivered more than 500 products, reports a 98% client retention rate, operates four regional offices, and serves more than 12 industries. Simpalm's stated philosophy is to turn ideas into products through strategy, design, engineering, and AI while remaining a long-term product partner. Company values - Client-first mindset: Decisions begin with the needs of the client and their users. - Design-led product engineering: Strategy, design, and engineering work together from the beginning. - Diversity, inclusivity, and collaboration: Teams and clients collaborate openly and respectfully. - Innovation culture: The company explores emerging technologies, modern frameworks, AI capabilities, and improved development practices. - Long-term partnership: Simpalm remains involved from discovery through scaling, optimization, and future enhancements. Simpalm was founded by Piyush Jain, who serves as Founder and CEO. Vikram Seth is the COO and built the company's staffing practice. The leadership team also includes specialists in digital project management, business analysis, client success, solution architecture, AI architecture, data analysis, software engineering, UI/UX design, cloud networking, marketing, HR, and scrum management. Source: https://simpalm.com ## What Simpalm does Simpalm provides custom digital product development services across design, application development, web engineering, AI, cloud, and staffing. Services - Design: UI/UX design and app design - App development: Mobile app development, progressive web app development, app maintenance and support, and MVP development - Web engineering: Web design and development, web application development, ecommerce development, frontend development, backend development, and web maintenance and support - AI services: Strategy consulting, agentic AI development, chatbot development, automation, and GenAI development - Cloud: Cloud backend and DevOps - Staffing: IT staffing, remote developers, and remote virtual assistants Additional web and software expertise includes React, Python, Node.js, WordPress, Shopify, AWS DevOps, Azure DevOps, custom software, QA and testing, outsourcing, and full-stack development. Industries served Simpalm works with startups, healthcare and fitness organizations, education, social platforms, nonprofits, fintech companies, construction, logistics, government, travel and hospitality, HR software, real estate, retail and ecommerce, and SaaS businesses. Source: https://simpalm.com ## Where Simpalm works Lists Mobile, Baltimore, Rockville, Tysons, and Chicago as a location. Names Maryland, Michigan, New York, Virginia, Washington, and United States as a service area. Areas beyond these are not published. ## How Simpalm works with clients Simpalm follows a collaborative product development process designed to support the full product lifecycle. Standard process - Discovery - Design - Build - Launch - Maintain For AI projects, the process includes consultation and strategizing, design, development, feasibility checking, AI implementation, and support and optimization. Engagement models - Fixed cost: For projects with a well-defined scope. Simpalm can create a fixed-cost estimate intended to help manage project costs. - Time and materials: For projects with an unclear scope or those requiring exploratory research and development. - Dedicated teams: Dedicated software engineers work on a retainer basis as an extension of an existing team, either on-site or remotely. Simpalm describes its approach as goal-driven, agile, transparent, collaborative, and full-cycle, covering strategy, design, engineering, and AI. Source: https://simpalm.com ## Hours and contact Simpalm has regional offices in the United States: Maryland DMV Area Office 11821 Parklawn Drive, Suite 130 Rockville, MD 20852 Phone: 301-541-3076 Chicago Midwest Office 205 N Michigan Ave, Suite 810 Chicago, IL 60601 Phone: 312-554-5843 New York Northeast Office 535 5th Ave, 4th Floor New York, NY 10017 Northern Virginia 1775 Tysons Blvd, 5th Floor Tysons, VA 22102 contact@simpalm.com The website invites visitors to request a free consultation. It also states that Simpalm signs an NDA for free consultations. Source: https://simpalm.com ## AI Solutions Simpalm develops custom AI, agentic AI, machine learning, and GenAI solutions for businesses, startups, and nonprofits. Its AI work is intended to support workflow automation, smarter decision-making, operational efficiency, and improved customer experiences. AI services - AI strategy and consultation - Custom AI development - GenAI and large language model solutions for generating text, media, and images - Intelligent AI agents - AI chatbots - AI integration with existing business systems - AI security for detecting malware, vulnerabilities, and cyber threats - AI operations using predictive analytics - AI automation for repetitive and time-consuming tasks Simpalm also works with natural language processing, computer vision, predictive systems, AI-powered workflows, AI assistants, and AI-powered applications and SaaS platforms. Its solutions can integrate pre-built third-party AI products or be developed as tailored intelligent applications. AI development process - AI consultation and strategizing: Analyze business challenges, opportunities, and data, then define use cases and a development path. - Design: Select features and technologies, create a prototype, and validate the concept. - Development: Add the required features and functionality and integrate custom requirements. - Feasibility check: Train and fine-tune AI algorithms and perform testing. - Implementation: Integrate the validated solution into existing business workflows, followed by support and optimization. Simpalm states that its AI development emphasizes ethical and transparent solutions, data handling, built-in security, regulatory compliance, and scalable architecture. Source: https://simpalm.com ## Awards and Recognition Simpalm describes itself as an award-winning mobile app and web development agency. The website lists the following awards and recognitions: - Top App Development Company in the USA by Clutch.co - Top Web Development Company in Chicago by Clutch.co - Top Rated Software Development Company by Softwareworld - Top Fintech App Development Companies by Goodfirms - Best Software Development Companies in Baltimore by Expertise - Top IT Staffing Company in Chicago by UpCity - Top UI/UX Design by DesignRush - Top Healthcare App Developers in DC by Clutch - Best Mobile App Development Companies in Washington by IBT - Top App Development Company for Startups by Techreviewer - Top Mobile App Development Company by UpCity - Top Mobile App Development Company by MobileAppDaily The website also displays ratings including 4.9/5 from 20 reviews, 5/5 from 43 reviews, 4.93/5 from 15 reviews, and a 96/100 score. Source: https://simpalm.com