# Sherlock Security Systems > Official Sherlock Security Systems business agent. Provides design, installation, monitoring, and maintenance of fire alarm, security, CCTV, access control… ## Ask it a question Sherlock Security Systems answers for itself at https://api.hailera.com/mcp/sherlocksecuritysystems. A client that speaks MCP can connect to that address; the tool is ask_sherlocksecuritysystems and the protocol is 2026-07-28. Where this file and the agent disagree, the agent is current. ## What Sherlock Security Systems does Sherlock Security Systems provides design, installation, monitoring, and service for a full range of life‑safety and security systems. Major system disciplines Sherlock works across seven main system types: - Fire alarm systems - Layout, equipment selection, installation, and programming - Testing, inspections, and approval support (including FDNY inspection support) - Ongoing maintenance and replacement parts - Central‑station fire monitoring available - Security (burglar) systems - Wired and wireless burglar alarm systems - Cellular backup options - Panic, safe, and vault protection - Open/close reporting - Can integrate with access control systems - 24‑hour central station monitoring - Around‑the‑clock monitoring for fire, supervisory, and burglar signals - UL‑approved and FDNY‑approved central station - Police or guard dispatch options for burglar alarms - Access control systems - Readers, cards, key fobs, and control panels - User schedules and access levels - Entry activity records and integration with security systems - Closed Circuit TV (CCTV) and video surveillance - Digital video recording systems - Indoor and outdoor camera coverage - Remote viewing on phone and desktop - Intercom and nurse call systems - Intercom and door‑entry telephone systems - Paging systems - Nurse‑call systems for healthcare and care environments - Supervisory and critical‑condition monitoring - Freezer temperature monitoring - Water‑tank and flood‑level monitoring - Condition‑based alerts with signal setup and testing - Integration with central‑station monitoring Service and maintenance Sherlock offers: - Ongoing service and maintenance for systems installed by Sherlock or by other providers - Maintenance contracts to keep systems tested, documented, and inspection‑ready - Annual testing and preventive maintenance programs For any of these systems, customers can request a consultation or quote to review scope, equipment, testing, service, or monitoring needs. 24‑hour central station monitoring Sherlock Security Systems offers around‑the‑clock monitoring for key life‑safety and security systems: - 24‑hour monitoring for fire, supervisory, and burglar alarm signals - Monitoring provided through a UL‑approved, FDNY‑approved central station - Police or guard dispatch options are available for burglar alarms, where supported Monitoring can be added to new or existing systems as part of a broader life‑safety program. Service for existing systems In addition to new installations, Sherlock provides: - Service, testing, and maintenance for many major systems originally installed by other providers - Documentation and inspection support to help keep systems up to date Customers with existing systems can request service or an evaluation to determine the best maintenance or upgrade path. Warranties - New installations include a one‑year warranty on labor and materials. - Warranty terms apply to installations performed by Sherlock Security Systems. For full details or project‑specific warranty questions, customers should confirm terms as part of their proposal or agreement. Service contracts and maintenance To keep systems inspection‑ready over time, Sherlock offers: - Ongoing service contracts for covered systems - Annual testing and preventive maintenance - Support for documentation and inspection readiness Service contracts and programs are tailored to the property, system type, and regulatory requirements applicable to the site. For details on monitoring setup, warranty coverage, or service contracts for a specific property, customers should request a consultation or quote. Source: http://sherlocksecuritysystems.com ## Where Sherlock Security Systems works Geographic coverage Sherlock Security Systems serves properties across metropolitan New York and New Jersey, including: - The five boroughs of New York City - Surrounding metropolitan New York areas - Metropolitan New Jersey Projects and service visits are scoped on a case‑by‑case basis within this metro region. Property and project types Sherlock supports life‑safety and security work for a wide range of properties, including: - Commercial buildings - Industrial facilities - Healthcare facilities and care environments - Institutional and government properties - Residential buildings Both new construction and existing occupied buildings are supported. New and existing systems - New installations: full system design, installation, and setup for new projects. - Existing systems: service, testing, and maintenance for many major systems originally installed by other providers. For specific locations or project types, customers should contact Sherlock directly to confirm coverage for their property. Lists Central, York, and New York City as a location. Names New Jersey and New York as a service area. Areas beyond these are not published. Source: http://sherlocksecuritysystems.com ## CCTV, intercom, paging, and nurse call systems CCTV and video surveillance Sherlock Security Systems provides video surveillance systems for visibility, recording, and review, including: - Digital video recording systems - Indoor and outdoor camera coverage - Remote viewing on phone and desktop CCTV solutions can be designed for entrances, common areas, exterior perimeters, loading areas, and other critical locations. Intercom and door‑entry systems Intercom and door‑entry telephone systems support communication and controlled entry at building access points. Typical uses include: - Main building entrances and lobby doors - Apartment or multi‑tenant entry systems - Secured doors in commercial, industrial, and institutional facilities Systems can be integrated into broader security and access control programs. Paging and nurse call systems For facilities that need internal communication and alerting, Sherlock offers: - Paging systems for announcements and internal messaging - Nurse call systems for healthcare and care environments These systems can support staff communication, resident or patient alerts, and coordination with other life‑safety systems. For any CCTV, intercom, paging, or nurse call project, customers can request a consultation or quote to review scope, equipment, and integration needs. Source: http://sherlocksecuritysystems.com ## Fire alarm systems and compliance Fire alarm services Sherlock Security Systems provides a complete fire alarm program, including: - Layout, equipment selection, installation, and programming - Functional testing and inspection support - FDNY inspection and approval support - Maintenance and replacement parts - New installations and system upgrades - Annual testing and preventive maintenance - Service contracts for ongoing coverage - Optional central‑station fire alarm monitoring Workflow from design to maintenance Fire alarm projects typically follow a single, accountable workflow: - Layout – Site walkthrough and code‑compliant system design. - Equipment – Specification of panels, devices, and parts. - Install – Installation and programming by trained technicians. - Test – Functional testing and inspection/approval support (including FDNY). - Maintain – Annual testing, service, and replacement parts. Licensing and approvals Fire alarm work is backed by the appropriate credentials, including: - New York State licensed fire alarm contractor - Licensed by the State of New Jersey Department of Community Affairs for fire alarm systems - Approved by the NYC Fire Department (FDNY) for maintenance and testing of smoke detectors and sprinkler alarms - Fire alarm signals monitored through a UL‑approved central station These approvals are intended to help systems meet applicable code and inspection requirements. Typical use cases Fire alarm services are suited to: - New construction projects that require code‑compliant fire alarm systems - Upgrades of existing systems to meet current standards - Ongoing testing and maintenance to keep buildings inspection‑ready For specific scopes, customers should request a fire alarm consultation or quote for their property. Source: http://sherlocksecuritysystems.com ## Security systems and access control Security (burglar) systems Sherlock Security Systems designs and installs security systems for commercial, industrial, residential, healthcare, and institutional properties. Offerings include: - Wired and wireless burglar alarm systems - Cellular backup options - Panic, safe, and vault protection - Open/close reporting - Integration with access control systems where appropriate Systems are built for daily usability, reporting, and response, and can be integrated into broader building life‑safety programs. Access control systems Access control solutions help manage who can enter specific doors or areas and when. Typical capabilities include: - Card, key‑fob, and reader‑based access - Central control panels and controllers - User schedules and access levels - Entry activity records and reporting - Integration with security (burglar) systems for coordinated operation Access control can be applied to single‑door sites or multi‑door, multi‑tenant properties. Typical applications Security and access control systems are suited to: - Entrances and exits in commercial and industrial buildings - Multi‑tenant and residential building entry points - Restricted areas in healthcare, institutional, and government facilities - Sites needing audit trails for who entered and when For specific use cases, customers can request a security or access control consultation or quote. Source: http://sherlocksecuritysystems.com ## What Sherlock Security Systems has not published yet These are things people ask Sherlock Security Systems that its published information does not yet cover. - prices, fees, or discounts - availability, scheduling, or response times - guarantees or warranties beyond the stated one-year installa - contract terms, service levels, or legal commitments - regulatory, inspection, or compliance outcomes - specific equipment brands, models, or technical specificatio - installation timelines or completion dates Ask anyway — the agent will say plainly that it is not published rather than guess. ## Where this comes from http://sherlocksecuritysystems.com