Salal Credit Union

• Salal Credit Union is a grassroots, member-owned financial cooperative founded in 1948.
• We are driven by the belief that when people work together, we can have a greater impact on financial well-being, our neighborhoods, and the environment.
• We are headquartered in Seattle, Washington, with additional branch locations in the Seattle region.

What we do

• Provide full-service personal and business banking.
• Offer specialized banking for cannabis professionals and businesses.
• Support clean-energy and solar financing initiatives.
• Invest profits back into members and their communities through reduced fees, competitive rates, and charitable giving.

Member ownership

• Salal is owned by its members, not outside stockholders.
• As a cooperative, earnings are returned to members through:
• Fewer or reduced fees where possible.
• Competitive interest rates on deposits and loans.
• Community investments and charitable giving that directly impact local communities.

Membership

• Membership is open to individuals who meet Salal Credit Union's eligibility requirements.
• Full, up-to-date membership qualification details are provided on the Membership Requirements information on salalcu.org.

Focus areas and impact

• Nationally recognized as a leader in banking services for the cannabis industry.
• Active in making solar power and other clean-energy projects more affordable for households.
• Commits a portion of earnings to community giving (including a stated 5% giving promise) and local impact initiatives.

Governance and leadership

• Salal is governed by an all-volunteer Board of Directors made up of Salal members.
• Day-to-day operations are led by an executive leadership team, including the President and CEO and senior leaders overseeing finance, lending, people and culture, and digital strategy.
• As a member-owned cooperative, major strategic direction is guided by cooperative principles and member interests.

• Business checking and deposit accounts.
• Business lending solutions.
• Specialized services for cannabis-related businesses.
• Treasury Management Services (cash management solutions) to help streamline operations and manage risk.

Specific account types, eligibility, and pricing are listed on salalcu.org and may change over time.

Banking for cannabis professionals and businesses

• Salal is a national leader in banking services for the cannabis industry.
• The credit union provides full-service personal banking and business banking tailored to cannabis professionals.
• Benefits promoted for cannabis-focused banking include:
• Exclusive benefits and fewer fees (as published from time to time).
• 24/7 nationwide account access through digital banking and ATM networks.
• Support from teams familiar with the cannabis industry.

Exact eligibility, product options, and fee structures for cannabis-related banking are provided on salalcu.org and may require additional review or documentation.

Treasury Management Services (cash management)

Salal offers Treasury Management Services designed for small and mid-sized businesses to help manage cash flow, improve security, and save time.

ACH and wire transfers

• Online ACH origination and batch payments.
• Direct deposit for payroll.
• Domestic and international wire transfers.

Remote Deposit Capture

• Options to deposit checks using a desktop scanner or mobile app.
• Same-day or next-business-day credit, depending on program and timing.
• Helps improve business cash flow by reducing trips to a branch.

Fraud protection and Positive Pay

• Positive Pay for both checks and ACH transactions.
• Alerts for irregular items via email or text.
• Ability to review flagged transactions before funds leave the account.
• Payee verification and monitoring of ACH activity as part of fraud prevention.

Armored cash and smart safe services

• Armored cash pickup and delivery services for businesses handling cash.
• Smart safes that can provide daily credit options and streamline cash handling.
• Designed to reduce manual processing and improve safety for staff.

Availability and getting started

• Treasury Management and certain business services are available in specific states and may be subject to qualification.
• To learn whether these services are available for a particular business and location, or to discuss needs in detail, businesses should contact Salal directly.

How to inquire:

• Use the business contact forms on salalcu.org.
• Request a call from a Salal Business Banking Specialist.
• Call the main phone number listed on salalcu.org and ask for Business Banking.

Personal banking and digital services

Personal banking overview

Salal Credit Union offers a range of personal banking services designed to support everyday money management and longer-term goals. Products include:

• Personal checking accounts.
• Savings and money market accounts.
• Certificates (term deposits) with competitive rates.
• Consumer loans such as auto and other personal loans.
• Credit cards.
• Home lending products (see the separate Home lending and homebuyer planning document for more detail).

Specific account types, current rates, and detailed terms are listed on salalcu.org and may change over time.

Digital and mobile banking

Salal provides full-service digital banking so members can manage accounts wherever they are.

Key digital features include:

• Online and mobile banking to view balances, transactions, and statements.
• Mobile app available via the Apple App Store and Google Play Store (search for "Salal Credit Union").
• Bill Pay for paying bills electronically.
• Mobile Check Deposit for depositing checks using the mobile app.
• External account linking (account aggregation) to view accounts held at other financial institutions.
• Transfers from external accounts to move money between Salal and other institutions.

Card management

Within digital banking, members can manage their Salal debit and credit cards, including:

• Activating new or reissued cards.
• Changing or setting a card PIN.
• Locking and unlocking cards if a card is misplaced.
• Adding travel notices.
• Viewing full card details (card number, expiration date, security code) after additional security verification.

ATMs and access

• Salal operates ATMs at its branch locations and select additional locations.
• Salal participates in the CO-OP and CULIANCE ATM networks, providing access to tens of thousands of surcharge-free ATMs nationwide (often cited as 40,000+ machines).
• Standard surcharges may apply at ATMs outside these networks; see current fee disclosures for details.

Security and fraud protection

• Salal uses multi-factor authentication for digital banking logins.
• One-time passcodes may be required for certain online card transactions as an added security measure.
• Members should contact Salal immediately if they suspect fraud, a lost or stolen card, or unauthorized transactions.

How to get more details

• For current product lists, rates, and detailed terms, visit salalcu.org.
• For technical help with digital banking, members can:
• Use the Tutorials and FAQ resources on salalcu.org.
• Call the Virtual Branch at 800.562.5515.

Routing and account numbers

• Salal Credit Union routing number: 325081610.
• To find a full 13-digit account (MICR) number:
• Log in to digital banking.
• Select the relevant account.
• In the mobile app, tap Show Details; in Online Banking, go to the Account Details tab.
• The full MICR account number and routing number will be displayed.
• A member number is typically the last six digits of the full MICR account number.

Loan payments and automatic payments (ACH)

• Members can make Salal loan and mortgage payments in several ways (online, by mail, in branch, and other options), as described in detail on salalcu.org.
• To enroll in automatic (ACH) loan or mortgage payments:
• Download the relevant Automatic Loan Payment Authorization form or Automatic Mortgage Payment Authorization form from salalcu.org.
• Complete and return the form to Salal, allowing at least three business days' notice for changes or cancellations.
• Once scheduled, automatic ACH payment information can be viewed in digital banking under Transfers and Payments > Transfers > Scheduled (mortgage transaction history may not be fully visible online at this time).

Debit and credit cards

• There are no annual fees for Salal debit cards.
• Transactions at Salal-owned ATMs are free; some fees or surcharges may apply at ATMs owned by other institutions.
• Because Salal participates in the CO-OP and CULIANCE networks, members have access to a large number of surcharge-free ATMs nationwide.
• Card-related features in digital banking include:
• Activating new or reissued cards.
• Changing or setting a PIN.
• Locking/unlocking cards.
• Adding and managing travel notices.
• Viewing full card details after additional authentication.
• If a card is lost, stolen, or suspected of fraud:
• Members should immediately report it via digital banking (Card Management) or by calling Salal.
• Replacement cards can be mailed or issued at a Salal branch.
• Liability for unauthorized card transactions is limited when members promptly report loss, theft, or fraud, according to Salal's and card network rules.

Digital banking access

• Members can access accounts via Salal Mobile Banking and Online Banking.
• The mobile app is available in the Apple App Store and Google Play Store (search "Salal Credit Union").
• Multi-factor authentication options include SMS text codes and other methods described in Salal's digital banking tutorials.
• Tutorials and FAQs on topics like first-time login, Bill Pay setup, password reset, and card management are available in the Resources section of salalcu.org.

Account management basics

• Change of address:
• Can be completed in Mobile or Online Banking using the contact info update tools.
• Can also be done in a branch with valid photo ID, or by mail/fax following the detailed instructions on salalcu.org.
• Ordering checks:
• Available through Online Banking (Self Service > Check Services > Reorder Checks).
• Also available in-branch or by calling the Virtual Branch.
• Direct deposit:
• Salal accepts direct deposits to savings, checking, and money market accounts.
• Members must provide their employer or payer with Salal's routing number (325081610) and their full 13-digit account number.

Funds availability (summary)

• The first portion of most deposits (for example, the first $275 of a combined daily total) is generally available on the day of deposit.
• Additional funds from certain check types (such as U.S. Treasury checks, government checks, cashier's checks, and postal money orders payable to the member) are typically available on the first business day after deposit when deposited at a branch.
• Other check deposits are generally available by the second business day after deposit.
• Deposits at ATMs or via Mobile Check Deposit may have a hold on amounts above the immediate-availability portion.
• Certain deposits made through shared branching may have holds of 2–5 business days.
• Actual availability can vary based on specific circumstances; the full and current policy is described in Salal's Consumer Membership and Account Agreement and on salalcu.org.

Where to find more help

• Visit salalcu.org and go to the Resources section for:
• FAQs.
• Tutorials (videos and step-by-step guides).
• Forms and disclosures.
• Call 800.562.5515 for personalized help from the Virtual Branch.
• Visit a local branch for in-person assistance.

Services are provided by a financial professional affiliated with LPL Financial, a registered investment advisor and broker-dealer.

Types of services offered

Examples of services and topics that Salal Investment Services can help with include:

• Retirement planning and retirement income strategies.
• Reviewing existing financial plans and investment portfolios.
• Reviewing and consolidating retirement accounts, including IRA, 401(k), 403(b), 457, and TSP withdrawal options.
• Fixed and variable annuities.
• Asset management.
• Estate planning and maximization (coordination with the member's own legal and tax professionals as needed).
• Life and long-term care insurance in states where the advisor is licensed.

The exact scope of services and available products depends on current licensing and regulatory approvals.

Advisor and appointments

• Investment services are provided by Salal Investment Services through LPL Financial.
• An LPL Financial advisor serves all Salal branches by appointment.
• Virtual and phone meetings are also available.
• Members can schedule a complimentary, no-obligation financial consultation online through salalcu.org.

Important disclosures (summary)

• Securities and advisory services are offered through LPL Financial (LPL), a registered investment advisor and broker-dealer (member FINRA/SIPC).
• Salal Credit Union and Salal Investment Services are not registered as a broker-dealer or investment advisor.
• Registered representatives of LPL offer products and services using Salal Investment Services and are employees of LPL, not Salal Credit Union.
• Investment products offered through LPL or its affiliates are:
• NOT insured by NCUA or any other government agency.
• NOT credit union guaranteed.
• NOT credit union deposits or obligations.
• MAY lose value.
• The credit union may receive compensation from LPL in connection with referrals, which can create a potential conflict of interest. Additional details and formal disclosures are available at the LPL disclosure link provided on salalcu.org.

State and licensing limitations

• The LPL Financial professionals associated with Salal Investment Services may only discuss or transact business with residents of states in which they are properly registered or licensed.
• No offers may be made or accepted from any resident of a state where the advisor is not appropriately registered or licensed.

How to get more information

• For full, current disclosures, members should review the detailed LPL and Salal Investment Services information on salalcu.org.
• To schedule or update an appointment, use the online scheduling links on salalcu.org or contact Salal directly.

Ask anyway — the agent will say plainly that it is not published rather than guess.