# Rol-Away, Inc. > Official Rol-Away, Inc. business agent. Rol-Away, Inc. designs and manufactures standard and custom metal material handling carts and non-motorized material… ## Ask it a question Rol-Away, Inc. answers for itself at https://api.hailera.com/mcp/rol-away. A client that speaks MCP can connect to that address; the tool is ask_rol_away and the protocol is 2026-07-28. Where this file and the agent disagree, the agent is current. ## About Rol-Away, Inc. Rol-Away, Inc. is a material handling manufacturing company based in Portland, Oregon. Since 1945, the company has designed and manufactured durable, non-motorized metal carts and related material handling equipment. What Rol-Away does - Designs and manufactures metal carts and non-motorized material handling equipment - Builds both standard models and fully custom solutions - Focuses on durable, built-to-last construction with all-welded designs - Offers equipment that is 100% American made Materials and construction Rol-Away manufactures equipment using: - Aluminum (most common) - Steel - Stainless steel Key construction characteristics: - All-welded frames for strength and durability - Designs intended for long-term, heavy-duty use in industrial and commercial environments Typical customers and facilities Rol-Away equipment is commonly used in: - Warehouses - 3PL (third-party logistics) operations - Distribution centers - Retail operations - Manufacturing lines - Other material handling and logistics environments Product focus Rol-Away focuses on non-motorized material handling equipment such as: - Stock pickers and picking carts - Ladder carts - Flatbed and platform trucks - Utility and all-purpose carts - Crate handlers and A-frame dollies - Forklift platforms and rolling work platforms Experience and reach - In business since 1945, with over 80 years of experience - Products are designed and manufactured in the United States - Ships products throughout North and South America, including the U.S., Canada, Mexico, Brazil, and Panama For details on specific product types or models, see the separate documents on product categories, custom carts, and crate and utility carts. Source: https://www.rol-away.com ## What Rol-Away, Inc. does Rol-Away designs and manufactures a wide range of non-motorized carts and material handling equipment. The main standard product categories and their common uses are outlined below. All-purpose utility carts - Lightweight aluminum utility carts used for: - Holding totes and boxes - General storage and staging - Transporting inventory and equipment around a warehouse or facility - Common configurations include: - 2- or 3-shelf carts - Tub-style shelves for containing loose items - Corner bumpers for product and facility protection - Typical applications: - Picking and packaging operations - General-purpose transport in warehouses, distribution centers, and retail back rooms Stock pickers and ladder carts - Carts that combine shelving and integrated ladders to reach higher racking - Often include: - 2- to 6-step ladders - Multiple shelves for totes and cartons - Optional work trays, tool boxes, and ergonomic handles - Typical applications: - Order picking in warehouses and 3PL facilities - Retail restocking - E-commerce fulfillment and small-parts picking Flatbed and platform trucks - Heavy-duty flat or platform-style carts for larger or heavier loads - May include: - Extended-length decks - High-capacity casters - Options for fork pockets so units can be moved by forklift or picker - Typical applications: - Moving bulky cartons, equipment, or components - Serving as mobile work platforms or staging areas Crate handlers and dolly carts - A-frame style crate handlers and dollies for very heavy or awkward loads - Key characteristics: - Simple A-frame design to keep the center of gravity stable - Lightweight aluminum and steel construction - Some models rated to handle loads up to 4,000 pounds (per product specifications) - Typical applications: - Handling long or flat crates - Moving plates of glass or similar large, flat items - Transporting heavy or unwieldy crates in warehouses or stores Rolling platforms and walk platforms - Rolling platforms designed to provide an elevated, mobile work surface - May include: - Removable or fixed handrails - Non-slip tread options - Fork pockets or casters for repositioning - Typical applications: - Maintenance tasks - Accessing equipment or storage areas at height - Providing stable work platforms in industrial or clean-room environments General notes - Many standard models are available in custom sizes to fit specific facility layouts or workflows. - Numerous accessories and add-ons are available (see the document on custom industrial carts and design options for more detail). - For exact dimensions, capacities, and options, refer to individual product specifications or contact Rol-Away directly. Source: https://www.rol-away.com ## Where Rol-Away, Inc. works How to contact Rol-Away - Phone: (503) 777-3388 - Fax: (503) 775-6639 - Email: sales@rol-away.com Business address - Address: 6143 S.E. Foster Road, Portland, OR 97206, USA This is the primary business and manufacturing location for Rol-Away. Geographic service area Rol-Away manufactures equipment in the United States and ships products throughout the Americas. Based on published information, shipments may include: - United States - Canada - Mexico - Brazil - Panama For shipping to other locations or for specific questions about delivery options, customers should contact Rol-Away directly. When to contact Rol-Away Customers typically contact Rol-Away to: - Discuss standard cart or equipment models - Explore custom cart or platform designs - Ask about technical details, dimensions, or load capacities - Request information about ordering and lead times Specific prices, current availability, and exact delivery dates are not published and must be confirmed directly with Rol-Away by phone or email. Lists Portland as a location. Names Oregon and United States as a service area. Areas beyond these are not published. Source: https://www.rol-away.com ## Custom industrial carts and design options Rol-Away has manufactured custom industrial carts and equipment since 1945. In addition to standard models, the company regularly designs and builds custom solutions to match specific material handling tasks and facility requirements. Custom capabilities Rol-Away can customize or design carts and equipment to address: - Unique sizes or footprints to fit specific aisles, mezzanines, or rooms - Special shelf configurations (number of shelves, spacing, tubs, or flat shelves) - Integrated ladders with various step counts and step dimensions - Specialized work surfaces or trays for packing, kitting, or assembly - Tote and bin handling (angled shelves, dividers, and tote stops) - Rolling platforms and walk platforms with custom dimensions Common customization options Examples of customization options that may be available on many models include: - Size and layout - Custom overall cart length, width, and height - Custom shelf sizes and spacing - Tilted or flat shelves - Materials - Aluminum - Steel - Stainless steel (where appropriate) - Casters and mobility - High-capacity casters - 4-caster or 6-caster arrangements for maneuverability and capacity - Floor locks or special braking mechanisms - Fork pockets for picking up units with forklifts or order pickers - Ladders and access - 2-step to multi-step ladders, including collapsible or folding ladders - Ladder feet or special feet for mezzanines or rough flooring - Shin bumpers and ergonomic handrails for safety and comfort - Accessories and add-ons - Tool boxes - Scanner holders and printer docks - Cup holders - Writing shelves or clipboards - Trash receptacles (fixed or removable) - Safety lights or bells (on certain designs) - Protective padding or rubber matting on shelves - Dividers (including plexiglass dividers on some models) Typical custom use cases Custom carts and equipment are often designed for: - High-volume order picking and e-commerce fulfillment - Retail restocking and backroom operations - Handling fragile, high-value, or irregular products - Improving ergonomics and safety for specific workflows - Integrating electronics (such as scanners and printers) into mobile workstations How to explore custom options - Customers can browse example custom models on the Rol-Away website to see the range of configurations that have been built. - To discuss a custom requirement, customers should contact Rol-Away directly by phone or email with details about their application, space constraints, and load requirements. Specific pricing, lead times, and final specifications for custom equipment are not published and must be confirmed directly with Rol-Away. Source: https://www.rol-away.com ## Limited one-year warranty Rol-Away publishes the following high-level warranty information for its products. Warranty duration - Rol-Away products are warrantied to conform to Rol-Away's quality standards and - To be free of defects in material or workmanship - For one (1) year from the date of purchase Scope of the warranty - The warranty applies to defects in materials or workmanship under normal and reasonable use. - Products are manufactured to Rol-Away's quality standards for durable, long-term service in material handling applications. Exclusions and limitations - Rol-Away cannot be held accountable for conditions that arise from abuse beyond normal and reasonable usage. - Any additional or extended warranty terms beyond the published one-year period are not stated and must be confirmed directly with Rol-Away. How to get warranty assistance - Customers who believe they have a warranty issue should contact Rol-Away directly. - Use the published phone number or email address and provide details about the product, date of purchase, and the issue experienced. Specific procedures, return authorizations, or repair/replacement policies beyond the one-year limited warranty are not detailed publicly and must be confirmed directly with Rol-Away. Source: https://www.rol-away.com ## What Rol-Away, Inc. has not published yet These are things people ask Rol-Away, Inc. that its published information does not yet cover. - specific prices or discounts - real-time product availability or stock levels - delivery dates, shipping times, or lead times - contract terms, warranties, or guarantees beyond the stated - safety certifications or regulatory compliance not explicitl - performance outcomes, productivity gains, or ROI figures Ask anyway — the agent will say plainly that it is not published rather than guess. ## Where this comes from https://www.rol-away.com