Rocketsystems

Rocket Systems describes its values as excellence, accessibility, innovation, partnership, agility, and security. It states that projects meet WCAG 2.1 AA standards by default.

Delivery locations

The company's delivery footprint includes:

• Los Angeles
• Glendale
• Pasadena
• Orange County
• San Jose
• San Francisco
• San Diego
• Sacramento
• New York
• Dubai
• Europe
• Armenia
• Remote, worldwide

Project process

1. Discovery and strategy: The team reviews business objectives, technical requirements, and success metrics.
2. Design and architecture: The team prepares system design, user experience planning, and technical architecture documentation.
3. Development and testing: Agile development includes continuous testing, code reviews, and quality assurance.
4. Deployment and support: Production deployment, monitoring setup, training, and ongoing maintenance follow launch.

Rocket Systems offers a free 30-minute discovery call, replies to requests within 24 hours, and states that there is no commitment for the call.

AI automation

AI automation can handle processes such as:

• Extracting inbound email into a CRM or spreadsheet
• Classifying and entering invoices, forms, and contracts into systems
• Drafting responses to customer requests for human approval
• Creating reports from existing data in Slack or email
• Scoring, enriching, and routing leads

Automations can run on the client's infrastructure or Rocket Systems' infrastructure and connect through APIs to tools such as Gmail, Outlook, HubSpot, Slack, Google Sheets, and accounting systems. Each automation includes an audit trail and manual override. A typical first automation costs $2,500–$7,500 and goes live in 2–4 weeks.

AI integration

AI can be added to an existing product for intelligent search, document extraction, summarization, recommendations, support automation, and in-product assistants. Production pilots typically cost $4,000–$10,000 and take 3–6 weeks.

HIPAA-compliant healthcare AI

Rocket Systems builds healthcare AI aligned with the HIPAA Security Rule and California CMIA. The compliance package includes a signed BAA, encryption, audit logs, and no training on PHI. Use cases include patient intake automation, clinical documentation assistance, patient support agents, and billing and claims automation.

Software and team extension services

Rocket Systems provides custom software development and staff augmentation for web, mobile, AI, cloud, and data projects.

Services include:

• Custom software development: Microservices, API-first development, cloud-native design, enterprise security, and scalable web platforms.
• Mobile app development: iOS, Android, and cross-platform applications using React Native and Flutter, from MVP through App Store launch.
• AI development: LLM assistants, autonomous agents, retrieval-augmented generation systems, and machine learning integrated into products.
• Cloud and DevOps: Docker, Kubernetes, CI/CD, infrastructure as code, monitoring, and Google Cloud infrastructure.
• Accessibility: WCAG 2.1 AA-focused design and development, including screen-reader optimization, keyboard navigation, and accessibility audits.
• Data and integrations: APIs, CRM and ERP integrations, data pipelines, business intelligence, and analytics.

The technology stack includes React, Vue.js, TypeScript, Next.js, Laravel, Node.js, Python, PostgreSQL, Redis, GraphQL, Google Cloud, Docker, Kubernetes, Terraform, OpenAI, LangChain, TensorFlow, and vector databases.

• Ready-to-use products: Customize production platforms such as CRM, marketplace, and AI agent software.
• Custom software: Build web, mobile, AI, and cloud solutions from discovery through launch, with two-week sprints and a working demo at every step.
• Staff augmentation: Embed senior engineers in your repositories, standups, and tools. Engineers can scale up or down as the roadmap changes.

Staff augmentation is available month-to-month, with rates starting at $15 per hour. Engineering profiles are provided within 48 hours, and clients can interview engineers before committing.

Inflow CRM

A logistics and operations platform for shipment tracking, automated workflows, and reporting. It has more than 10,000 daily users and can go live in 4–6 weeks. Pricing starts at $6,000.

Marketplace Engine

A white-label, multi-vendor commerce platform with payments, inventory, and vendor tools. It can go live in 5–8 weeks. Pricing starts at $7,500.

AI Agents Suite

Packaged AI assistants that connect to a CRM, inbox, and helpdesk for support and operations automation. It can go live in 3–5 weeks. Pricing starts at $4,000.