Ivy Residences

Ivy Residences owns and manages multiple apartment communities in Hyde Park, Chicago, IL. The company focuses on providing a high-quality living experience with:

• Studio, one-, two-, and three-bedroom apartment homes
• Options ranging from classic vintage to fully renovated finishes
• Communities located close to the University of Chicago, the Museum of Science and Industry, and the upcoming Obama Presidential Center
• A resident-focused team of sales consultants, property managers, and maintenance professionals
• A resident base of over 2,000 people across Hyde Park

Apartment Types and Features

Ivy Residences offers a wide range of floor plans and building styles, including courtyard buildings, mid-rise and high-rise options, and both vintage and modern communities.

Common building and apartment features include:

• Studios, one-, two-, and three-bedroom layouts
• Lush lobbies and private courtyards (in select communities)
• Bike rooms (in select communities)
• On-site laundry facilities
• Intercom systems

Fully renovated apartment homes may include:

• Hardwood floors
• Stainless steel appliances
• Stone countertops
• Upgraded cabinets
• Modernized fixtures
• Central air conditioning and heating (in select homes)
• In-unit laundry (in select homes)
• Decorative fireplaces (in select homes)
• Porches or sunrooms (in select homes)

Vintage apartment homes offer value-oriented options with benefits such as:

• Classic woodwork
• Spacious closets

Furnished Apartment Options

For additional convenience, select Hyde Park apartments can be rented fully furnished for an additional monthly fee. Furnished apartments are set up so residents can move in with furniture already assembled and ready to use.

Location and Neighborhood

All Ivy Residences communities are located in Hyde Park, a neighborhood on Chicago's South Side known for blending:

• Classic, turn-of-the-century charm
• A strong sense of community
• Local restaurants, shops, and unique neighborhood "hot spots"

Residents live just a few miles from downtown Chicago (the Loop) while enjoying a neighborhood environment.

Transportation and Commuting

Ivy Residences communities are positioned for convenient commuting, including to the University of Chicago and other parts of the city:

• Nearby CTA bus routes
• Metra train service with two stops in Hyde Park
• University of Chicago UGo shuttle routes serving University affiliates near Ivy communities
• Street parking options
• Assigned parking spaces available to rent in select communities (subject to availability and an additional monthly cost)

Who Ivy Residences Serves

Ivy Residences welcomes a wide range of residents, including:

• Students, particularly those attending the University of Chicago
• Professionals working in Hyde Park or elsewhere in the city
• Distance movers relocating from out of state or abroad
• Local heroes and community members

The company aims to provide apartments that balance Hyde Park's historic character with modern amenities and renovations.

The Resident FAQ defines emergencies as situations such as:

• Fire
• Flood
• Personal injury
• Life-or-death issues

In these cases:

• Call 911 immediately to report the incident.
• Emergencies should also be reported to your Ivy Residences management team as a follow-up.

Maintenance Emergencies

Maintenance emergencies include issues such as:

• No heat
• No water
• A clogged toilet (if you only have one toilet in your apartment)
• Major leaks
• Lock-outs
• No electricity

During office hours, residents should contact the office directly. For after-hours emergencies, calls to the office are routed to an on-call answering service, which will page the maintenance technician on duty.

Submitting Maintenance Requests (Non-Emergency)

Residents can submit non-emergency maintenance requests in two main ways:

• By phone: Call the office during business hours.
• Online: Submit a maintenance request through your resident portal.

Requests submitted in the resident portal update with notes from property management and/or maintenance technicians so residents can see progress and communication.

After-Hours Maintenance Needs

If you have maintenance needs after office hours:

• Call the office number; your call will be forwarded to the after-hours answering service, which will contact the on-call maintenance technician when appropriate.

Lock-Outs

If you are locked out of your apartment:

• During office hours: Call or visit the office for assistance.
• After hours: Call the office to reach the on-call answering service; a maintenance technician will be dispatched.

For after-hours lock-outs:

• There is a $75 charge for after-hours lock-outs.
• This charge is posted to your resident ledger on the next business day.
• You will be required to show a photo ID and sign a lock-out form before maintenance grants access.

Parking Options

The Resident FAQ notes:

• Street parking is available in the neighborhood.
• Select apartment communities offer assigned parking spots for an additional monthly cost.
• If you want an assigned parking spot, let your leasing consultant or management team know so they can confirm availability and options.

Who Has Access to Your Apartment

According to the Resident FAQ:

• Certain Ivy Residences employees, such as maintenance technicians, may access your apartment when needed (for example, to complete a maintenance request).
• In an emergency, the team may need immediate access. They will attempt to contact you first when possible.
• For non-emergency access, Ivy Residences will provide written notice at least 48 hours in advance.

Reporting Crime or Suspicious Activity

If you need to report crime or suspicious activity:

• Call 911 first.
• After contacting the police, notify the office so your management team is aware of the situation.

Resident Support and Communication

Ivy Residences emphasizes resident communication through:

• The resident portal (for maintenance requests, payments, and account information)
• Phone calls and email to the property management team during office hours
• An after-hours hotline via the answering service for maintenance emergencies when the office is closed

• Short-term leases may be available depending on current availability.
• If you are interested in a short-term lease, you should tell your leasing consultant that you are looking for short-term apartments in Hyde Park, Chicago, IL, so they can confirm options.

Security Deposits vs. Administrative Fee

• Ivy Residences does not take a traditional security deposit.
• Instead, residents pay a non-refundable administrative (move-in) fee that covers administration charges associated with a newly signed lease.
• This administrative fee is paid per apartment, not per individual resident.
• After approval, the administrative (move-in) fee must be paid within a stated time window (the website notes payment is required within 48 hours of notification of approval).

How to Apply for an Apartment

The basic application process described on the website is:

1. Visit the communities or apartment homes section of the website to browse available apartments for rent in Hyde Park, Chicago, IL.
2. Select your desired community.
3. Scroll to find a specific apartment unit number you are interested in and click "Apply."
4. Complete the online application form.
5. Upload a valid government-issued photo ID and proof of income.
6. Pay the application fee.
7. Application results are typically processed within 48 business hours after your completed application is submitted.

Application Qualifications

For each application, Ivy Residences reviews several criteria, including:

• Income: Proof of income equal to at least 2.5 times the monthly rent.
• Income restrictions may apply for select affordable housing units.
• Credit history
• Criminal history

Typical documentation requested includes:

• Government-issued photo ID
• Proof of income, such as pay stubs, bank statements, previous years' tax returns, and/or W-2s

Pet Policy (Cats and Dogs)

• All Ivy Residences apartments are cat- and dog-friendly.
• A non-refundable pet fee is required for pets, in addition to monthly pet rent.
• Up to two pets per apartment are allowed.
• There are no weight limits, but certain dog breeds are restricted.
• The specific list of restricted dog breeds is available from your leasing consultant on request.

Furnished Apartment Homes

• Select apartments can be rented fully furnished for an additional monthly fee.
• Furnished homes are designed for convenience, allowing you to move in with furniture already assembled and ready to use.

Public Transportation and Getting Around

All Ivy Residences apartments are centrally located near several public transportation options in Hyde Park:

• University of Chicago affiliates benefit from living along the UGo shuttle routes.
• Several CTA bus routes run through the neighborhood.
• The Metra commuter rail has two stops in Hyde Park, offering an additional convenient transit option.

Pricing and Starting Rents (As Published on the Website)

The website highlights starting prices by bedroom type for Ivy Residences apartments in Hyde Park, Chicago, IL. Published examples include:

• Studios: Starting at $850
• 1-bedroom apartments: Starting at $1,150
• 2-bedroom apartments: Starting at $1,600
• 3+ bedroom apartments: Starting at $2,200

In addition, some featured communities list starting rents, such as:

• Ivy at Ridgewood: 2–3 bedroom homes, starting at $1,850
• Ivy at Drexel: 1–3 bedroom homes, starting at $1,887
• Ivy Kenwood: Studio–2 bedroom homes, starting at $1,240
• Ivy at Harper: starting at $1,340
• Ivy at Greenwood: starting at $1,899

All prices listed here reflect examples from the website and may change over time. For current pricing and availability, refer to the latest online listings or contact the leasing team directly.

This document summarizes information from the Resident FAQ about ongoing resident fees, utilities, rent payment options, and referral incentives at Ivy Residences.

Shared Utilities and Utility Billing

Each apartment community has some mix of shared utilities, such as water and trash, and possibly other building-level utilities.

Key points from the Resident FAQ:

• The monthly cost of shared utilities is split among all residents in that apartment community.
• The amount each apartment pays depends on apartment size and the specific community.
• Which utilities are included in the shared utility program varies by community.
• Utility billing is capped based on the apartment size and the apartment community.
• The website provides a separate breakdown of utility packages by community; residents can refer there or contact the office for details on their specific building.

Property Damage Liability Waiver

All residents are responsible for a Property Damage Liability Waiver.

• The waiver costs $17.45 per month.
• It helps protect residents by waiving them from obligation for accidental property damage up to $100,000, according to the terms described.

Residents should review their lease documents for full details on coverage and conditions.

How to Pay Rent

Residents have multiple rent payment options:

Online Payments via Resident Portal

• Residents can sign in to the resident portal to make rental payments.
• Within the portal, click on "Payments" to submit rent.
• Roommates can split rent payments through the resident portal so each person can pay their share directly.

In-Person Payments at the Office

Residents can also pay rent in person at the office using:

• Personal check
• Certified funds
• Cashier's check
• Money order

Accepted payment methods may vary slightly over time; residents should follow current instructions from the management team.

Referral Incentives Program

Ivy Residences offers a referral program for current residents.

• The program provides referral incentives when residents refer friends who lease with Ivy Residences.
• The Resident FAQ notes that the program gets better the more you refer.
• Full, current referral program details are available on the referrals page of the website or from the office.

Summary

In summary, Ivy Residences residents should expect:

• Shared utility charges allocated by community and apartment size, with caps
• A required monthly Property Damage Liability Waiver
• Flexible rent payment options (online and in person)
• Access to a resident referral program with incentives for successful referrals

• Address: 1433 E. Hyde Park Blvd, Chicago, IL 60615

This is the primary office location for Ivy Residences in Hyde Park.

Phone Numbers

The website lists two primary phone contacts:

• Office: (773) 324-4505
• Leasing (leasing inquiries only): (773) 280-5050

Prospective residents and current residents can call the office number for general questions and the leasing number for leasing-specific inquiries.

Online Contact Form

The Contact page includes an online form where you can submit:

• Name
• Email
• Phone
• A message or question

Submissions go to the Ivy Residences team so they can follow up with you.

Office Hours (As Listed)

The Contact page lists office hours information. Based on the text available:

• Monday: 8:30 AM – 5:30 PM
• Other days: The specific hours for Tuesday through Friday are not clearly stated in the captured text and may vary.
• Saturday: Listed as closed
• Sunday: Listed as closed

Because only Monday's hours are clearly shown here, and hours can change, callers should confirm current office hours by checking the latest version of the website or by calling the office directly.

How Ivy Residences Encourages Contact

The Contact and site footer content emphasizes that:

• Outstanding customer service is a priority.
• The team aims to ensure questions are answered and concerns are addressed.
• Prospective residents are encouraged to reach out with questions about apartments near the University of Chicago or Hyde Park apartments for rent.

Additional Website Navigation (For Context Only)

From the site's navigation, visitors can also:

• View apartment homes (studio to three-bedroom) available in Hyde Park
• Schedule an in-person or virtual tour
• Access leasing FAQs and Hyde Park living information
• Log in to the resident portal
• View resident FAQs, resident rewards, and referral information

These options give both prospective and current residents multiple ways to get information in addition to calling or using the contact form.

Ask anyway — the agent will say plainly that it is not published rather than guess.