Boardwalk Properties

Boardwalk Properties is a real estate agency serving the Greater Boston Area, with two offices: 143 Harvard Avenue, Allston, MA 02134, phone (617) 566 5333, and 1518 Tremont Street, Boston, MA 02120, phone (617) 445 2200. Its website calls the company "Boston's Premier Real Estate Services Company" and "the ultimate destination for complete, premium real estate services throughout New England", serving renters, buyers, sellers, investors and landlords.

The services listed on the site fall into five groups. Rentals: Boston apartments, an apartment search service and a room search service. Sales: Boston real estate search, first time home buyers, buying property, selling property, comparative market analysis, and financing and mortgage rates. Landlords: landlord services, listing rooms for rent, and property management. Investments: multi-family homes, land for sale, commercial real estate, real estate investment, commercial sales and leasing, and 1031 exchange. Resources: Boston relocation services, moving services, insurance, storage services and a real estate guide. The home page also names cleaning, renovation and remodeling, snow removal and landscaping.

Boardwalk Properties provides property management described on its site as "Comprehensive, Full-Service Property Management For Boston Area Property Owners". The page says the service serves building owners and landlords "in Boston and surrounding cities and towns" and that the property management team "understands how to handle everything from maintenance to lease renewal".

Five service areas are listed. Administrative services covers records maintenance, notifications, board meeting attendance and follow-ups. Supervisory and emergency services covers a 24/7 emergency team, a 24/7 professional services group, and help with problem tenants. Property maintenance gives access to a network of trade professionals for work ranging from electrical and plumbing to snow removal. Legislative compliance means the company tracks new federal, state and local real estate and property laws so a Boston property stays compliant. Remodeling and design services draw on a network of Boston designers, contractors, architects and engineers, with advice on value-driven renovation choices.

Boardwalk Properties has two offices. The Allston office address is 143 Harvard Avenue, Allston, MA 02134, phone (617) 566-5333. The Mission Hill office address is 1518 Tremont Street, Boston, MA 02120, phone (617) 445-2200. Both are listed with a "VIEW FULL MAP" link on the contact page, which invites visitors to get in touch: "Questions? Comments? We're Here to Help!" The contact form asks for name, phone, email and a message. No email address and no opening hours are published anywhere on the website, so a caller cannot be told when an office is open or book a viewing appointment from the site alone; phone either office to schedule or to arrange a time.

The areas served, as listed in the site's own location filters, are the Boston neighbourhoods of Allston, Back Bay, Bay Village, Beacon Hill, Brighton, Charlestown, Chinatown, Dorchester, Downtown, East Boston, Fenway/Kenmore, Fort Hill, Fort Point, Hyde Park, Jamaica Plain, Longwood Medical Area, Mattapan, Mission Hill, North End, Northeastern/Symphony, Roslindale, Roxbury, Seaport/Waterfront, South Boston, South End, Theater District, West End and West Roxbury; plus surrounding cities and towns including Arlington, Belmont, Braintree, Brookline, Burlington, Cambridge, Chelsea, Chestnut Hill, Dedham, Everett, Framingham, Lexington, Lynn, Malden, Medford, Milton, Needham, Newton, Norwood, Quincy, Revere, Salem, Somerville, Stoneham, Waltham, Watertown, Wellesley, Weymouth, Winthrop and Woburn. The company also describes itself as serving the Greater Boston Area and New England.

Boardwalk Properties runs an Apartment Search Service for people looking for a Boston apartment to rent. The page says: "Finding the right apartment can be difficult on your own. Demand for Boston apartments is high and great apartments are snatched up almost as soon as they become available." Renters are asked to send their search preferences to one of the company's leasing agents, who then help with the search.

The search preferences form asks for name, phone and email, one or more preferred locations, a preferred move-in date, the number of bedrooms (studio, loft, 1 bed through 6+ bed), the number of bathrooms, a minimum price and a maximum price, and features including parking, pet friendly, laundry, furnished and balcony, with pet type options for cat, small dog 0-25 lbs, large dog 25+ lbs and other.

Boardwalk Properties handles home sales as well as rentals. Its real estate page says: "It is no secret that buying a home is one of the biggest financial decisions you are ever going to make. Luckily, Boardwalk Properties is here to provide you with all the assistance and information you need to find a great Boston home." It describes a database of homes for sale in Boston and surrounding areas covering houses of different sizes and styles, and says the database "even features properties not yet listed publicly on a Multiple Listing Service".

For buyers, the company says it connects the client to a qualified Boston real estate agent who works alongside them "from scouring homes for sale in Boston to making an offer and drawing up paperwork". The site also offers a Comparative Market Analysis on a chosen property, pages for first time home buyers, buying property and selling property, and a financing and mortgage rates section.

Boardwalk Properties offers landlord services for owners who want to list an apartment or property for rent in Boston. The page says the company "syndicates your apartment listings across 80 proprietary websites, most national real estate platforms, and major social media platforms", and adds: "Don't waste time submitting your listing to 30 different platforms." It also states: "For 16 years straight, we have rented the most units, matched thousands of property owners with the best tenants, and helped landlords achieve the best rents possible in their markets."

On the same page the company says its agents are experienced in pre-qualification and will handle all paperwork, including any lease and/or new construction addendums, and that landlords "can also contact us for a free price analysis". The site does not say what that price analysis covers or how long it takes.

These are things people ask Boardwalk Properties that its published information does not yet cover.

• prices
• availability
• rents, deposits or broker fee amounts
• commission rates or property management fees
• licence or registration numbers
• property valuations or market estimates
• lease, listing or contract terms
• office hours or appointment times