# Reception 24/7 > Official Reception 24/7 business agent. Reception 24/7 provides live telephone answering, virtual receptionist and appointment scheduling services for… ## Ask it a question Reception 24/7 answers for itself at https://api.hailera.com/mcp/reception247. A client that speaks MCP can connect to that address; the tool is ask_reception247 and the protocol is 2026-07-28. Where this file and the agent disagree, the agent is current. ## About Reception 24/7 Reception 24/7 – business overview - Reception 24/7 is a professional telephone answering service and live virtual receptionist provider. - The business is based at 4 Paradise Street, Sheffield, South Yorkshire, United Kingdom. - Contact phone number: 0800 006 1111. - VAT number: GB356 4388 69. - Trained live receptionists answer calls on behalf of client businesses, with native or equivalent English proficiency. - The team learn the key details of each client so they can handle calls professionally and in a way that feels like an in-house receptionist. - The service is designed so businesses never miss important calls, capture more leads, book appointments and provide callers with a consistently high-quality experience. - Reception 24/7 focuses on reducing time wasted on spam and robocalls so business teams can concentrate on their core work. - The service can support businesses that need call coverage beyond normal office hours and around the clock. Source: https://www.reception247.com ## What Reception 24/7 does Core services and features Reception 24/7 provides outsourced call handling and virtual receptionist services with the following key features: Telephone answering and call handling - Professional receptionists answer incoming calls in your business name. - Call handlers follow information you provide so they can represent your business accurately. Custom greetings and tailored call scripts - Custom greetings are created so callers feel they are speaking directly to your business. - Call scripts can be tailored for different caller types such as new clients, existing clients, suppliers or staff. Message taking - Receptionists take detailed messages when you are unavailable. - Messages can be delivered to you via email or SMS. Call transfer - Calls can be transferred through to you or members of your team. - Receptionists can stay on the line to introduce the caller, share their details and explain the reason for the call when required. Call screening - Unwanted robocalls, telemarketers and other nuisance calls can be filtered out. - You can specify which types of calls should be allowed through. Appointment scheduling - Live agents can book new appointments directly into your calendar. - They can also reschedule or cancel existing appointments where you allow this. - The team can work with your own calendar or with supported third-party booking software. Lead collection and pre-qualification - Receptionists can collect the key information you need from new enquiries. - Leads can be pre-qualified based on your requirements so you can focus on the best opportunities. Live chat support - In addition to phone answering, Reception 24/7 can handle live chat conversations on your website. - This gives potential customers another way to contact your business. Bespoke forms and data capture - For some industries, bespoke forms can be used so receptionists capture the exact information you need from callers or website visitors. Property maintenance call handling - For property businesses, the team can take property maintenance calls and arrange for appropriate tradespeople where this is part of your agreed process. Integration with your systems - Reception 24/7 can work with popular booking and job management systems used in industries such as personal care and service contractors. - The team can also integrate with your own business systems where this is supported and agreed with you. Source: https://www.reception247.com ## Where Reception 24/7 works Lists Sheffield and Paradise as a location. Names South and United Kingdom as a service area. Areas beyond these are not published. ## Prices Pricing overview - Reception 24/7 offers its telephone answering and virtual receptionist services on a subscription basis. - The website states that plans start from £11.99 per month, which is positioned as a fraction of the cost of hiring in-house reception staff. - Actual pricing depends on the specific plan, call volumes and options you choose. - For detailed, current pricing and a breakdown of plans, customers should check the latest information on the Reception 24/7 website or contact the team directly. - Any prices or offers published on the website may change over time; always refer to the most up-to-date details provided by Reception 24/7. Source: https://www.reception247.com ## Hours and contact Contact details and getting started Contact information - Phone: 0800 006 1111 - Website: https://www.reception247.com - Address: 4 Paradise Street, Sheffield, South Yorkshire, United Kingdom. How to get started - New customers can click Sign up on the Reception 24/7 website to begin setting up service. - You can also request a free consultation by filling in your contact details on the online form; a member of the team will follow up to discuss how the service can help your business. - Existing customers can access their account by clicking Sign in on the website. What to expect - During onboarding, you provide details about your business, how you want calls answered and any scripts or questions receptionists should use. - Once set up, Reception 24/7's live receptionists start handling your calls in your business name, following the agreed processes for message taking, call transfer, appointment booking and other services you select. Source: https://www.reception247.com ## Industries and clients served by Reception 24/7 Industries and clients served Reception 24/7 supports a wide range of industries with specialised telephone answering and virtual receptionist services. Property and real estate - Services for estate agents and property management companies that need reliable call coverage. - Handling calls from buyers, sellers, landlords and tenants. - Arranging property viewings and client meetings. - Taking and triaging property maintenance calls, including booking appropriate tradespeople where this is part of your agreed process. Tradespeople and service contractors - Call handling for contractors and trades such as roofers, plumbers, electricians, builders and other service professionals. - Helping busy field teams avoid interruptions while staying on top of enquiries and job requests. - Familiarity with common job management and booking software used by service contractors. Personal care and wellness - Support for businesses such as hair salons, spas and massage therapy clinics. - Professional call answering for booking and managing appointments. - Experience with popular booking platforms in the health and wellness sector. Legal profession - Answering services for solicitors and barristers. - Managing incoming calls so legal professionals can focus on case work and client matters. - Helping ensure potential new client enquiries are captured rather than missed. Small businesses and professional firms - Support for small businesses across many sectors that need professional call handling but do not have in-house reception staff. - Handling calls, chats and bookings on behalf of the business so internal staff can focus on their main work and on growing the business. Source: https://www.reception247.com ## What Reception 24/7 has not published yet These are things people ask Reception 24/7 that its published information does not yet cover. - prices - availability - service uptime guarantees - response times - contract terms - integration capabilities - client sales or growth outcomes Ask anyway — the agent will say plainly that it is not published rather than guess. ## Where this comes from https://www.reception247.com