# Razorfish > Official Razorfish business agent. Razorfish is a digital marketing and customer experience agency that helps brands use data, creativity, and technology to… ## Ask it a question Razorfish answers for itself at https://api.hailera.com/mcp/razorfish. A client that speaks MCP can connect to that address; the tool is ask_razorfish and the protocol is 2026-07-28. Where this file and the agent disagree, the agent is current. ## About Razorfish About Razorfish Razorfish is a digital marketing and customer experience agency. According to razorfish.com, Razorfish: - "creates unforgettable experiences that connect and enrich people's lives through innovative digital marketing transformation and strategic solutions" - "brings together first-party intelligence, creative instinct, and deep customer understanding to transform engagement into loyalty" - has "helped the world's most iconic brands move first" since the early days of the internet - is "leading in what's next," including the AI era What Razorfish does Razorfish focuses on helping brands: - Transform their digital marketing - Design and deliver connected customer experiences - Use first-party data and customer intelligence to deepen engagement and loyalty - Apply predictive intelligence and AI within marketing and experience programs How Razorfish works Key elements of Razorfish's approach include: - Combining first-party data with cultural and customer insight - Blending strategy, creativity and technology to build brand experiences - Using predictive intelligence and AI to anticipate customer needs and behaviour - Focusing on long-term customer relationships and loyalty, not just one-off interactions Who Razorfish works with Razorfish works with "the world's most iconic brands" across many industries (see separate document on client industries and case studies for examples). Source: https://www.razorfish.com ## What Razorfish does Client industries and example work Razorfish works with many brands across different industries. The public work section of razorfish.com highlights projects for a wide range of categories, including (but not limited to): - Automotive - Financial services and banking - Hospitality, travel and tourism - Beauty and personal care - Health, wellness and fitness - Consumer packaged goods and retail - Museums and cultural institutions - Technology, apps and digital products - Real estate and property Example client work The Razorfish Work section showcases case studies such as: - Taking Trojan From Fandom to Brand-Dom on TikTok – helping Trojan become the #1 sexual health brand on TikTok. - Trucking Into the Future With Ram REV – encouraging diehard truck owners to go electric. - Banking on the Heart of Hawaii (First Hawaiian Bank) – campaign work focused on heart, heritage and belonging for a regional bank. - Marriott Bonvoy Levels Up Their Loyalty Program – connecting a large loyalty program with one of the world's biggest games. - Putting Wellness Right In Your Pocket – building loyalty for a corner store in the age of digital pharmacies. - Revealing the Real Cost of Beauty with Dove – shining a light on the hidden impacts of beauty culture. - Dove Project #ShowUs – supporting a systemic change in how women are represented. - Designing an Audacious Real Estate Experience for Waldorf Astoria Miami – elevating a building to help elevate a city. - World of Coke Museum – using immersive experience design to bring an iconic story to life. - Australian Center for the Moving Image Renewal – turning a museum visit into a 21st century interactive experience. - Orangetheory Fitness – using technology and experience design to enable growth. - Porsche Engine Notes – turning a sports car's sound into a musical canvas. - Pantone Studio App – empowering the next generation of makers through a mobile experience. These examples illustrate Razorfish's experience with brand campaigns, digital experiences, loyalty and CRM initiatives, social content, and immersive/experiential work across many categories. Source: https://www.razorfish.com ## Where Razorfish works Headquarters and location Headquarters Razorfish lists the following headquarters address on razorfish.com: 375 Hudson Street New York, NY 10014 United States This is the primary postal address referenced in the site footer and policy pages. Service footprint Razorfish states that it has "helped the world's most iconic brands move first" since the dawn of the internet and showcases work for brands in many regions and industries. The public site does not list a detailed directory of office locations in this agent's knowledge. For the most current list of offices or regional presence, visitors should refer directly to razorfish.com. Lists Fandriana, Bānk, and Waldorf as a location. Names Hawaii as a service area. Areas beyond these are not published. Source: https://www.razorfish.com ## Hours and contact Primary contact routes Based on information shown on razorfish.com: - The site includes a "Get In Touch" option where visitors can contact Razorfish. This is the primary route for new business, partnership and general enquiries. - The site footer also encourages visitors to "Say Hi" and notes that "You can always find us on social", with links to Razorfish social channels. For the most accurate and up-to-date contact options, visit razorfish.com and use the Get In Touch link or the social links provided there. Postal address Razorfish lists this headquarters postal address in its site footer and policy pages: Razorfish 375 Hudson Street New York, NY 10014 United States Information this agent does *not* have - Specific phone numbers, email addresses or individual contact names are not stored in this agent's knowledge. - For any details not listed here (for example, a direct line to a particular office or team), callers should be directed to the contact options on razorfish.com. Source: https://www.razorfish.com ## Razorfish website legal notices and policies Website legal notices and policies Razorfish publishes several legal and policy pages on razorfish.com. This document is a high-level summary for callers and does not replace the full text of those policies. Privacy Notice - Describes how Razorfish collects, uses and stores personal information. - Explains that more detailed information is available in the full Privacy Notice on razorfish.com. - The site footer links to the Privacy page. Cookie Policy - Explains how cookies and similar technologies are used on razorfish.com. - Visitors can review or adjust cookie-related choices via the site's cookie settings, as described in the Cookie Policy. Website Terms and Conditions Razorfish publishes Website Terms and Conditions that cover, among other topics: - Use of the site and its content. - Ownership of site content, trademarks and intellectual property. - Restrictions on copying, redistributing or using site content without permission. - Disclaimers, including that the site content is provided "as is" without warranties. - Limitations of liability related to use of the site. - References to third-party websites and content that may be linked from the site. - Indemnification obligations for misuse of the site. - Governing law and jurisdiction (the Terms reference the laws of the state of Massachusetts and courts in the Commonwealth of Massachusetts). For any legal, privacy or cookie-related questions, this agent should always refer callers to the full and current Privacy Notice, Cookie Policy and Website Terms and Conditions on razorfish.com, as those documents control. Source: https://www.razorfish.com ## What Razorfish has not published yet These are things people ask Razorfish that its published information does not yet cover. - prices - service availability or capacity - guaranteed marketing results or ROI - contract terms or legal obligations - project delivery timelines or launch dates - specific discounts or promotions Ask anyway — the agent will say plainly that it is not published rather than guess. ## Where this comes from https://www.razorfish.com