# Quokkalabs > Official Quokkalabs business agent. Quokkalabs is an IT services company serving United States. ## Ask it a question Quokkalabs answers for itself at https://api.hailera.com/mcp/quokkalabs. A client that speaks MCP can connect to that address; the tool is ask_quokkalabs and the protocol is 2026-07-28. Where this file and the agent disagree, the agent is current. ## About Quokkalabs Company Overview Quokka Labs is an IT products and services consulting company that designs, develops, and deploys solid, scalable software systems. The company helps startups, enterprises, and government institutions address complex business challenges through scalable AI-native engineering solutions. Quokka Labs describes its mission as fostering remarkable transformation in the digital world by reshaping how IT solutions are built and creating world-class user experiences. Its work includes digital product development, AI-native engineering, application modernization, and technology consulting. Company History - 2014: The foundations of Quokka Labs were established when Sunny Choudhary and Pooja Tripathi co-founded Mizcoin Technologies. - 2015: Quokka Labs became a full-fledged IT product and services consulting company headquartered in Noida, Uttar Pradesh, India. - 2018–2020: The company expanded its digital product work and inclusive organization while continuing to support clients and employees during COVID-19 restrictions. - 2021–2022: Quokka Labs focused on customer service, digital strategies, emerging technologies, network growth, and sustainable products and services. - 2023: The company continued its focus on innovation, excellence in IT services, emerging cloud technologies, integrity, and new challenges. Founders - Sanchit Kumar — Director: Leads marketing and sales strategy and has more than 10 years of experience in marketing, sales operations, client servicing, and customer handling. - Pooja Tripathi — Director: Leads product design, strategy, people initiatives, and HR operations. She has more than 10 years of experience in product strategy and UX/UI design. - Sunny Choudhary — Director and Technical Co-Founder: Heads technology and development and leads web and mobile application development. He has more than 12 years of experience building technology and engineering solutions. Source: https://quokkalabs.com ## What Quokkalabs does AI-Native Engineering Quokka Labs modernizes software ecosystems, builds AI-native products, and operationalizes AI across workflows, data, applications, and governance layers. Its solutions are designed for production use across enterprise applications, data layers, governance controls, and day-to-day operations. AI Solutions - Secure AI Deployment and Governance: AI adoption systems with usage visibility, policy enforcement, sensitive-data protection, role-based access, audit trails, and human review. - AI-Powered QA Automation: AI-supported test-case creation, journey capture, regression workflows, validation checks, release documentation, and QA reporting. - Enterprise AI Chatbots and Assistants: Assistants that retrieve trusted knowledge, answer questions, summarize context, escalate complex cases, and integrate with CRMs, helpdesks, databases, and internal tools. Digital Engineering Services - AI-native product engineering: AI-enabled SaaS platforms, internal tools, mobile and web applications, dashboards, and product features. - Digital transformation: Workflow reengineering, business-system connectivity, and AI-driven processes. - Application modernization: Refactoring, rebuilding, and integrating legacy applications, data layers, APIs, workflows, and user interfaces. - AI governance, security, and compliance automation: Role-based access, audit trails, policy checks, sensitive-data controls, human review, monitoring, and compliance reporting. - QA engineering: Intelligent test automation, continuous quality engineering, performance validation, and release assurance. Other Technology Services The website also lists mobile app development, web application development, product design and engineering, cloud and DevOps, emerging technologies, quality assurance, data and analytics, cybersecurity, and dedicated developer hiring. Source: https://quokkalabs.com ## Where Quokkalabs works Names United States and Enterprise as a service area. Areas beyond these are not published. ## Hours and contact Contact Details - Email: letstalk@quokkalabs.com - India: Cresterra, Plot No. 22, Sector-135, Noida, Uttar Pradesh, 201305 - India phone: +91 9501620330 - USA: ZIP code 78701 - USA phone: +1 469 663 0227 - Netherlands: Netherlands - Netherlands phone: +31 611024740 Quokka Labs invites organizations to book a consultation, request an AI readiness assessment, or talk with its engineering leaders. The website states that responses are provided within 24 hours and that an NDA is available on request. Source: https://quokkalabs.com ## Agentic AI Development Quokka Labs builds secure, enterprise-grade agentic AI systems that automate complex workflows, support decision-making, and operate inside real business processes. Services - Enterprise AI agent development: Agents tailored to complex business processes for decision-making, task automation, and operational execution. - AI agent consulting: Use-case identification, implementation roadmaps, technology strategy, and alignment with business objectives and measurable ROI. - Multi-modal agentic engineering: Agents that work with text, images, audio, documents, and other data types. - AI agent monitoring and governance: Performance tracking, access controls, auditability, policy enforcement, and governance frameworks. - Multi-agent system engineering: Collaborative ecosystems of specialized agents that coordinate on complex, multi-step processes. - Agent integration: Connections with CRMs, ERPs, ITSM platforms, enterprise applications, APIs, and cloud-native environments. Delivery Process - Discovery and strategy: Study workflows, users, tools, constraints, and success metrics. - Agent UX experience: Design prompts, behaviors, approval flows, user journeys, and guardrails. - Tools, data, and integrations: Connect agents to APIs, knowledge, and internal systems with secure access, logging, and permissions. - Architecture and safety setup: Structure orchestration, memory, retrieval, evaluations, and fallback paths. - Iteration, QA, and evaluation: Use predictable delivery cycles, automated tests, red-teaming, and scoring. - Launch, monitoring, and optimization: Deploy with observability, cost controls, feedback loops, alerts, and continuous tuning. Approach Quokka Labs emphasizes workflow-first product thinking, measurable iterations, scalable architecture, governance by design, seamless team extension, and post-launch monitoring and improvement. Source: https://quokkalabs.com