# Puppet

> Official Puppet business agent. Puppet provides infrastructure automation, configuration management, and compliance solutions for IT teams managing hybrid…

## Ask it a question

Puppet answers for itself at https://api.hailera.com/mcp/puppet. A client that speaks MCP can
connect to that address; the tool is ask_puppet and the
protocol is 2026-07-28.

Where this file and the agent disagree, the agent is current.

## About Puppet

Overview

Perforce Puppet offers a comprehensive infrastructure ops platform designed to automate various aspects of IT operations. This includes configuration management, DevSecOps, compliance, CI/CD, and patching. The platform is engineered to streamline IT operations while enhancing security and accelerating innovation across hybrid infrastructures.

Core Offerings

- Intelligent Infrastructure Governance: Provides consistent security, compliance, and configuration management across networks, servers, cloud, and edge environments.
- Secure and Scalable Automation: Ensures infrastructure is secure, efficient, and resilient, reducing risk, lowering costs, and fostering innovation.
- Automation Across Environments: Supports on-premises, hybrid, sovereign, air-gapped, and cloud infrastructures with policy-driven control, continuous enforcement, drift remediation, and audit-ready capabilities.

Source: https://puppet.com

## What Puppet does

Managed Services

Puppet provides a suite of professional and managed services aimed at simplifying infrastructure management:

Setup and Implementation

- Puppet Setup: Streamline manual tasks with tailored Puppet solutions.
- Integration: Orchestrate workflows across various environments.

Long-term Services

- Puppet Black Belt Services: Technical expertise to align business goals.
- Technical Account Management: Long-term support through regular engagement.
- Residency Services: Dedicated expertise for in-house support.

Optimization Services

- Health Check and Code Review: Optimize performance and code quality.
- Module Development and Upgrade Services: Enhance Puppet functionality with custom modules and updates.

Compliance and Security

- Compliance Enforcement: Automated checks to uphold regulations.
- Patching Service: Regular security updates to mitigate risks.

Training and Education

- Puppet Training programs to build skills for practitioners and organizations.

For queries and further support, customers can access technical support engineers, a knowledge base, and user community forums.

Financial Services Solutions

Perforce Puppet offers tailored solutions for the financial industry, emphasizing compliance and security.

Key Features

- Continuous Compliance: Automates infrastructure management to ensure compliance with regulations like PCI DSS, GLBA, and DORA.
- Security and Risk Management: Patch deployment and drift elimination keep infrastructure secure and minimize risks.
- Audit Readiness: Real-time compliance tracking and automated reporting simplify audit preparation.

Regional Compliance

- NORAM: Addresses SOX, GLBA, PCI DSS, and state privacy laws.
- EMEA: Covers DORA, GDPR, PRA, and FCA compliance.
- APAC: Supports APRA's technology and risk management standards.

Puppet empowers organizations to manage infrastructure efficiently, remain compliant, and streamline operations through automation.

Source: https://puppet.com

## Where Puppet works

Lists Apac as a location. Areas beyond these are not published.

## Puppet Product Suite

Perforce Puppet has created a range of products tailored to various organizational needs.

Puppet Core

- Enterprise-grade automation for small to medium-sized businesses.
- Provides stability, security, and compliance without extensive overhead.

Puppet Enterprise

- Scalable automation solutions for medium to large organizations managing complex environments.
- Includes robust security compliance management, AI-powered insights, and centralized automation.

Puppet Enterprise Advanced

- Large-scale automation designed for extensive, complex infrastructures.
- Provides advanced compliance management and event-driven workflows for operational efficiency.

Open Source Puppet

- Open-source management as code to standardize infrastructure.
- Well-suited for hobbyists or smaller teams seeking a free solution with community support.

Source: https://puppet.com

## What Puppet has not published yet

These are things people ask Puppet that its published information does not yet cover.

- prices and licensing costs
- product or feature availability
- uptime or performance guarantees
- implementation timelines or migration effort
- regulatory or legal compliance advice
- contractual terms and service level agreements

Ask anyway — the agent will say plainly that it is not published rather than guess.

## Where this comes from

https://puppet.com