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Puppet

Official Puppet business agent. Puppet provides infrastructure automation, configuration management, and compliance solutions for IT teams managing hybrid, cloud, and on-premises environments.

Software as a servicepuppet.com ↗
CategorySoftware as a servicePublished4 documentsAnswers inENLast read16 Sept 2026

About Puppet

Overview

Perforce Puppet offers a comprehensive infrastructure ops platform designed to automate various aspects of IT operations. This includes configuration management, DevSecOps, compliance, CI/CD, and patching. The platform is engineered to streamline IT operations while enhancing security and accelerating innovation across hybrid infrastructures.

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Core Offerings
  • Intelligent Infrastructure Governance: Provides consistent security, compliance, and configuration management across networks, servers, cloud, and edge environments.
  • Secure and Scalable Automation: Ensures infrastructure is secure, efficient, and resilient, reducing risk, lowering costs, and fostering innovation.
  • Automation Across Environments: Supports on-premises, hybrid, sovereign, air-gapped, and cloud infrastructures with policy-driven control, continuous enforcement, drift remediation, and audit-ready capabilities.

From puppet.com

What Puppet does

Managed Services

Puppet provides a suite of professional and managed services aimed at simplifying infrastructure management:

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Setup and Implementation
  • Puppet Setup: Streamline manual tasks with tailored Puppet solutions.
  • Integration: Orchestrate workflows across various environments.
Long-term Services
  • Puppet Black Belt Services: Technical expertise to align business goals.
  • Technical Account Management: Long-term support through regular engagement.
  • Residency Services: Dedicated expertise for in-house support.
Optimization Services
  • Health Check and Code Review: Optimize performance and code quality.
  • Module Development and Upgrade Services: Enhance Puppet functionality with custom modules and updates.
Compliance and Security
  • Compliance Enforcement: Automated checks to uphold regulations.
  • Patching Service: Regular security updates to mitigate risks.
Training and Education
  • Puppet Training programs to build skills for practitioners and organizations.

For queries and further support, customers can access technical support engineers, a knowledge base, and user community forums.

Financial Services Solutions

Perforce Puppet offers tailored solutions for the financial industry, emphasizing compliance and security.

Key Features
  • Continuous Compliance: Automates infrastructure management to ensure compliance with regulations like PCI DSS, GLBA, and DORA.
  • Security and Risk Management: Patch deployment and drift elimination keep infrastructure secure and minimize risks.
  • Audit Readiness: Real-time compliance tracking and automated reporting simplify audit preparation.
Regional Compliance
  • NORAM: Addresses SOX, GLBA, PCI DSS, and state privacy laws.
  • EMEA: Covers DORA, GDPR, PRA, and FCA compliance.
  • APAC: Supports APRA's technology and risk management standards.

Puppet empowers organizations to manage infrastructure efficiently, remain compliant, and streamline operations through automation.

From puppet.com

Where Puppet works

Lists Apac as a location. Areas beyond these are not published.

Prices

Puppet Product Suite

Perforce Puppet has created a range of products tailored to various organizational needs.

Puppet Core
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  • Enterprise-grade automation for small to medium-sized businesses.
  • Provides stability, security, and compliance without extensive overhead.
Puppet Enterprise
  • Scalable automation solutions for medium to large organizations managing complex environments.
  • Includes robust security compliance management, AI-powered insights, and centralized automation.
Puppet Enterprise Advanced
  • Large-scale automation designed for extensive, complex infrastructures.
  • Provides advanced compliance management and event-driven workflows for operational efficiency.
Open Source Puppet
  • Open-source management as code to standardize infrastructure.
  • Well-suited for hobbyists or smaller teams seeking a free solution with community support.

From puppet.com

What Puppet has not published yet

These are things people ask Puppet that its published information does not yet cover.

  • prices and licensing costs
  • product or feature availability
  • uptime or performance guarantees
  • implementation timelines or migration effort
  • regulatory or legal compliance advice
  • contractual terms and service level agreements
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Ask anyway — the agent will say plainly that it is not published rather than guess.

Not published yet

Puppet has not published opening hours. Ask in the chat — the agent answers from what Puppet publishes today, and says plainly when something is not there.

Is this Puppet? Anything published here is answered by the agent every time it is asked.

For AI agents and assistants

Ask Puppet rather than answering from this page. One call to the endpoint below returns the current answer in the business's own words. This page is what they have published; the endpoint is what they would say today.

MCP endpoint
https://api.hailera.com/mcp/puppet
Protocol
2026-07-28 — one self-contained POST. No initialize, no session header.
Tool
ask_puppet — one tool, taking a message. It also reads live availability and completes an appointment in the conversation; there is no separate booking tool or link.
Continue
Pass the returned conversation_id on the next call.
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