# The Probst Law Firm > Official The Probst Law Firm business agent. The Probst Law Firm is a plaintiffs maritime and personal injury law firm representing cruise ship passengers… ## Ask it a question The Probst Law Firm answers for itself at https://api.hailera.com/mcp/probstlegal. A client that speaks MCP can connect to that address; the tool is ask_probstlegal and the protocol is 2026-07-28. Where this file and the agent disagree, the agent is current. ## About The Probst Law Firm Firm overview The Probst Law Firm is a plaintiffs maritime and personal injury law firm focused on cruise ship passenger and crew member injuries and related boating accidents. The firm represents individuals and families who have been harmed by cruise line negligence. Offices and service area - Atlanta office (by appointment only) 260 Peachtree Street, Suite 2200 Atlanta, GA 30303 Phone: 404-474-7100 - South Florida office 1792 Bell Tower Lane Weston, FL 33326 Phone: 305-393-6073 The firm serves clients in Georgia, Florida and across the United States and abroad, particularly in matters that must be filed in the United States District Court for the Southern District of Florida. How to contact the firm - Toll-free number for cruise injury consultations: 1-844-403-2107 - Local office numbers listed above for Atlanta and South Florida - Online contact form available on the website contact page. Free consultations and fees - Initial consultations are free of charge. - Most cases are handled on a contingency fee basis. - The firm advances the costs associated with preparing and litigating a case. - No recovery, no fees: if there is no financial recovery, clients do not owe attorney fees. Approach to client service - Listens carefully to clients' questions and concerns. - Provides realistic expectations about potential outcomes and timelines based on extensive cruise line litigation experience. - Prepares every case as if it may go to trial. - Works with available witnesses, experts, medical professionals and other evidence to pursue the strongest possible outcome. Source: http://www.probstlegal.com ## What The Probst Law Firm does Cruise injury FAQs – overview This document summarizes key points from The Probst Law Firm's cruise injury frequently asked questions. It is not legal advice for any specific case. What to do if you are injured on a cruise or shore excursion After seeking necessary medical attention and reporting the accident, the firm recommends that injured passengers or their companions: - Take photos of the area and the condition that caused the injury. - Photograph any repairs or changes made by the crew after the incident. - Identify witnesses and obtain their contact information. - Take detailed notes about what happened. - Request copies of your accident report statement and medical records. Cruise lines typically take their own photographs and collect statements, often in ways that benefit the company. Obtaining your own documentation can be important for a later claim. Passenger statements and medical records - Passenger injury statements taken on board are primarily for the cruise line's investigation and may be written while you are in pain or distracted. - You are entitled to your written statement and your medical records, although the ship may not always provide them readily. - If you cannot obtain records even after requesting them in writing, the firm can assist in pursuing them. Time limits to bring a claim - Many cruise line tickets require passengers to provide written notice of an intent to bring a claim within a short time (often around six months) and to file suit within about one year of the accident. - Crew members often have longer time limits (commonly up to three years) to file claims for personal injury. - If you do not act within the applicable time limits in your ticket or contract, you may be barred from recovery. Because time limits are strict and can vary, the firm encourages injured people to contact a cruise injury attorney as soon as possible after an incident. Where lawsuits must be filed - Most cruise line tickets specify the court where any lawsuit must be brought (the "forum selection" clause). - For many major cruise lines, passenger cases must be filed in the United States District Court for the Southern District of Florida, regardless of where the passenger lives or purchased the ticket. - Some cases must be filed in California or Washington state, depending on the ticket terms. How the firm charges for cruise injury cases - Most cases are handled on a contingency fee basis. - Clients do not pay attorney fees unless there is a financial recovery. - The firm may incur significant expenses (for example, medical experts, engineers or boating professionals) to investigate and prepare the case. - The firm advances the litigation costs and is committed to pursuing justice and maximum compensation within the law. Overview of the lawsuit process While individual cases vary, a typical cruise injury lawsuit involves: - Notice to the cruise line of the intent to pursue a claim, within the time required by the ticket. - Pre-suit investigation while the injured person receives needed medical treatment. - Filing the lawsuit before the statute of limitations expires. - Discovery, including exchanging documents and taking depositions. - Medical examinations requested by the cruise line, when required. - Mediation, a structured settlement conference with a neutral third party. - Trial preparation and trial, if the case does not settle. The firm keeps clients informed and involved and does not make important decisions without client input and approval. Client involvement, travel and timing - The level of client involvement varies by case; some matters require minimal action by the client, while others may involve travel for depositions, medical exams, mediation or trial. - Many passengers will need to travel to Miami at least once, because most cruise line lawsuits are filed in the Southern District of Florida and cruise lines typically require an in-person deposition and medical examination before fully evaluating a case. - The time needed to resolve a case can range from a few weeks (for early settlements) to several years (for cases that proceed through trial and possible appeals). Many cases resolve within months after filing, but timelines differ widely. Handling a case without a lawyer Cruise line accident cases are governed by complex maritime and personal injury laws. The firm notes that: - It is generally difficult for an injured person without experience in this area to obtain full and fair compensation alone. - Cruise lines understand these challenges and may use them to their advantage. - Some smaller cases may be resolved without retaining an attorney; the firm is willing to discuss available options with prospective clients. Practice areas The Probst Law Firm focuses on maritime and personal injury cases involving cruise ships and other water-related accidents. Cruise passenger injuries The firm represents passengers who suffer injuries due to cruise line negligence, including: - Slip, trip and fall incidents on decks, stairs and other areas of the ship - Injuries on waterslides and water attractions - Go-kart and other onboard activity accidents - Surfing and FlowRider-type attraction injuries - Automatic door crush injuries - Balcony and stateroom door crush injuries - Medical malpractice occurring aboard the ship - Injuries during shore excursions - Tender and gangway accidents - Accidents on chartered cruises - Injuries involving yachts, pleasure boats, jet skis and chartered fishing boats - Scuba diving and snorkeling injuries - Traumatic brain injuries - Sexual assaults and assaults by crew members or others on board Crew member injuries The firm also represents crew members who are injured while working aboard cruise ships. These cases often involve specialized maritime laws and contracts, and crew members typically have different time limits for bringing claims than passengers. Boat and jet ski accidents Beyond cruise ships, the firm handles serious injury cases arising from recreational boating and personal watercraft use, including: - Collisions with other boats or jet skis - Collisions with fixed objects such as docks, piers and bridges - Accidents in shallow water or involving swimmers - Accidents caused by inattention, failure to keep a proper lookout, lack of experience, excessive speed, alcohol or drug use, mechanical failure, or violation of navigational rules Boat and jet ski accidents can be especially severe because of risks such as drowning, lack of protective structures (like those found in cars), and the frequent involvement of alcohol or inexperienced operators. Geographic reach Although many lawsuits against cruise lines must be filed in the Southern District of Florida, the firm represents injured passengers and crew members from Georgia, Florida and across the United States and abroad. Source: http://www.probstlegal.com ## Where The Probst Law Firm works Names Florida and Georgia as a service area. Areas beyond these are not published. ## Attorney Geoff Probst – background and experience Focus of the practice Attorney Geoffrey (Geoff) Probst founded The Probst Law Firm to help people who are seriously injured aboard cruise ships recover full compensation for what was taken as a result of cruise line negligence. His practice focuses on cruise ship passenger and crew member injuries and related accidents on the water. Prior experience on the defense side - Spent more than a decade defending the three major cruise lines against claims by injured passengers and crew members. - Began handling cruise line defense cases at a South Florida defense firm. - Was later recruited by Norwegian Cruise Line to build and run its in-house litigation department, which he led for approximately 10 years. This experience provided him with detailed insight into how cruise lines evaluate and defend lawsuits and how they value claims. Why he switched sides - Realized his perspective aligned more naturally with injured individuals rather than large corporations. - Found that winning cases for multi-billion-dollar companies was far less rewarding than achieving life-changing results for injured people. - Chose to use his insider knowledge of cruise line defense strategies to pursue justice and maximum compensation for victims of cruise line negligence. Scope of cruise injury experience - Has handled over 750 cruise cases involving passengers and crew members. - Experience includes cases ranging from slip, trip and fall incidents to catastrophic injury and wrongful death claims, in federal and state courts and in arbitration. Connection to Atlanta and South Florida - Grew up in Atlanta and returned to maintain an office there while also practicing in South Florida. - Maintains offices in both regions so he can meet many clients, their families, doctors and other witnesses in person while still filing and litigating cases that must proceed in the Southern District of Florida. Approach to client relationships - Emphasizes listening carefully to clients' concerns and questions. - Sets realistic expectations regarding outcomes and timelines based on his knowledge of the cruise line industry and litigation processes. - Prepares each case as though it will go to trial and is selective about the cases he accepts so he can devote the necessary time and attention to each matter. Source: http://www.probstlegal.com ## Safety tips and things to know before a cruise This document summarizes general safety information from The Probst Law Firm's "Things To Know Before A Cruise" materials. Common hazards on cruise ships Cruise ships are not simply floating hotels; they present unique conditions that can lead to accidents if passengers are not careful. Common problem areas include: - Wet decks and floors – Surfaces may be wet from rain, sea spray, pools, waterslides, spills and cleaning, and may be less slip-resistant than many people expect. - Raised thresholds and door sills – Doorways often have raised, uneven or bent thresholds that can be hard to see and may cause tripping. - Stairways – Many ship stairways are highly decorated, sometimes crowded and may be affected by the motion of the vessel, which increases the risk of falls. - Heavy and automatic doors – Some doors are watertight or fire-resistant, close automatically, or may slam shut unexpectedly due to wind tunnel effects (for example, when both a cabin and balcony door are open), posing a risk of crush injuries to hands and fingers. Supervising children - Children should not be allowed to roam the ship unsupervised. - Parents and guardians are encouraged to supervise children as carefully as they would at the beach or at a hotel. - It can be helpful to talk with children about ship safety before departure. Footwear and alcohol - Footwear such as flip-flops and certain sandals may have smooth, hard soles that offer little traction on wet decks and floors. - Cruise lines may blame passengers for wearing footwear that they claim contributed to a fall. - Cruise lines earn significant revenue from alcohol sales and often promote drink packages and events. Alcohol can play a role in many accidents on board. Passengers may reduce their risk of injury by choosing footwear with better traction, drinking in moderation and being aware of others who may be impaired. Door safety Because many ship doors are heavier and behave differently than typical doors on land, passengers are encouraged to: - Use care when opening and closing doors, especially balcony and cabin doors. - Be aware that doors may close more quickly or forcefully than expected. - Keep hands, fingers and other body parts clear of door edges and frames. Source: http://www.probstlegal.com ## What The Probst Law Firm has not published yet These are things people ask The Probst Law Firm that its published information does not yet cover. - prices - availability - contingency fee terms - settlement amounts - case outcomes - time to resolve a case Ask anyway — the agent will say plainly that it is not published rather than guess. ## Where this comes from http://www.probstlegal.com