Premier Wireless

Premier Wireless (also known as Premier Wireless Business Technology Solutions) is a connectivity, communication, and safety solutions provider serving mission-driven organizations and growing businesses across the United States.

We focus on helping customers stay safe, connected, and productive through managed wireless and mobility solutions tailored to real-world environments.

• Founded: Over 30 years ago (more than three decades in operation)
• Devices Deployed: 1M+ devices
• Installations: 10,000+ on-site installations completed (as stated on our site)
• Headquarters / Primary Market: Serves organizations across the U.S. (site highlights nationwide reach, including K–12 districts, first responders, healthcare providers, and government agencies)

Mission and Focus

Premier Wireless has a long-standing mission of connecting people to the resources they need — anytime, anywhere through reliable communication, safety, and connectivity solutions.

Key aspects of our mission:

• Support education, public safety, healthcare, government, and business sectors
• Improve safety, communication, and operational continuity
• Expand digital access and inclusion for underserved populations
• Deliver white-glove deployment and ongoing support so customers have a true technology partner, not just a vendor

Sectors We Serve

Premier Wireless designs and delivers solutions for:

• Education – K–12 school districts and higher education institutions
• Public Safety – first responders, security organizations, and related agencies
• Healthcare and Care Services – hospitals, clinics, and care organizations
• Government and Public Sector – local and regional agencies and public programs
• Business, Retail and Logistics – multi-site businesses, retailers, logistics and operations teams
• Field Service and Operations – utilities, contractors, infrastructure maintenance, municipal crews, and other mobile workforces

What Makes Premier Wireless Different

• Connectivity-first approach: We treat connectivity as essential infrastructure and design solutions to perform under real-world pressure.
• White-glove deployment: Staging, kitting, installation, and lifecycle support are part of our core offering.
• Mission-driven focus: Many solutions are designed for high-stakes, mission-critical environments such as schools, public safety, and healthcare.
• End-to-end thinking: We combine devices, connectivity, and platforms into complete, managed solutions rather than point products.

Strategic Partnerships

Premier Wireless works with a wide ecosystem of technology partners to deliver complete solutions. Highlights from our site include:

• T-Mobile:
• T-Mobile Pinnacle Partner and trusted extension of T-Mobile for LTE/5G connectivity
• Solutions are powered by T-Mobile's nationwide 5G network
• Other technology partners (examples listed on our site):
• Hardware and device manufacturers (e.g., Dell, Lenovo, HP, Getac, Panasonic, Acer, Asus)
• Networking and router providers (e.g., Peplink, Cradlepoint, Sierra Wireless, Teltonika, Inseego)
• Antenna and connectivity component providers (e.g., Airgain, Panorama Antennas, Taoglass)
• Mobility and safety solution partners (e.g., Zebra, Siyata, ZeroEyes, and others noted on the Partners page)

These partnerships allow Premier Wireless to source and integrate best-in-class components into tailored solutions for each customer.

Typical Customer Outcomes (As Described in Case Studies)

Premier Wireless case studies on our website describe outcomes such as:

• Improved student access, attendance, and engagement through connected devices and programs like CPR³
• Enhanced safety, communication, and response for public safety and field operations teams
• Stronger operational continuity and uptime through resilient connectivity and failover solutions

These examples illustrate how our connectivity and safety solutions are used in real-world environments. They are shared as customer stories rather than guarantees of specific results for every deployment.

Connectivity, Communication and Safety Solutions

Premier Wireless provides end-to-end solutions that combine devices, connectivity, and platforms. Key solution areas include:

1. Connected Devices and Wireless Infrastructure

Solutions may include:

• Smartphones and mobile phones
• Tablets and Chromebooks
• Rugged and semi-rugged laptops
• Routers, hotspots, and fixed wireless access equipment
• Smart sensors and IoT devices
• In-building cellular and coverage solutions

These components are designed to keep organizations connected in classrooms, offices, vehicles, remote job sites, and other demanding environments.

2. Mobility, Device Management and Lifecycle Support

Premier Wireless supports large fleets of connected devices with tools and services such as:

• Mobile Device Management (MDM) and Enterprise Mobility Management (EMM):
• Centralized configuration, security, and monitoring for smartphones, tablets, laptops, and rugged devices
• Device staging, kitting, and deployment services
• Lifecycle programs (as described on our site) such as device protection and buyback programs, designed to help customers:
• Reduce downtime
• Extend device value
• Simplify upgrades and replacements over time

3. Safety, Security and Visibility Solutions

Premier Wireless offers safety and situational awareness technologies that may include:

• Body-worn cameras and connected cameras
• Vehicle cameras and in-vehicle video
• GPS fleet tracking and asset tracking devices
• AI-enabled video solutions (e.g., risk or threat detection tools described on our site)
• Employee safety and lone-worker protection systems (including cellular panic buttons and personal safety devices)

These tools are designed to support safer operations for public safety teams, field services, schools, facilities, and other high-risk or distributed environments.

4. Connected Vehicles and Field Operations

Premier Wireless helps turn vehicles into mobile command centers and connected workspaces. Solutions described on the site include:

• Vehicle routers and antennas to provide in-vehicle connectivity
• Connectivity for mobile data terminals, rugged laptops, and field equipment
• Fleet and job-site networking for utilities, contractors, municipal crews, and other field organizations

The goal is to maintain business continuity across office, vehicles, and job sites, even in challenging or remote locations.

5. IoT, Telematics and Emerging Technologies

Premier Wireless supports:

• IoT sensors and embedded devices
• Machine-to-machine (M2M) and telematics solutions
• Remote monitoring and data collection across facilities, vehicles, and infrastructure

These tools help organizations gain real-time visibility into operations, assets, and environmental conditions.

6. Emergency and Portable Communications

The website describes multiple offerings for emergency and portable communication, such as:

• Portable communication kits
• In-building and vehicle-integrated communication systems
• Push-to-talk solutions
• Radio over IP (RoIP) and LMR integration

These solutions are designed to provide mission-critical voice and data coverage during routine operations and emergencies.

7. Specialized Programs and Platforms (Overview)

In addition to general connectivity and safety offerings, Premier Wireless highlights several named programs and platforms:

• CPR³ (Connecting People to Resources):
• A flagship platform focused on connecting people to critical resources and support; used for digital inclusion, crisis response, and workforce coordination (covered in a dedicated document).
• VeraSync™ (Remote Patient Monitoring):
• A connected care solution that simplifies Remote Patient Monitoring (RPM) for healthcare organizations by using cellular-connected devices and care coordination technologies.
• ProteqNet™ (Employee Protection Systems):
• A suite of employee safety technologies that may include panic buttons, personal safety devices, and location visibility tools to support emergency response for staff.

These platforms are tailored to specific use cases such as healthcare, employee protection, and community support.

8. Funding and Grant Support

For organizations that rely on external funding, Premier Wireless offers:

• Assistance with grants research
• Proposal and application support
• Strategic guidance around funding opportunities, as described on the site

This support is intended to help customers identify and pursue potential funding sources for connectivity and safety projects. It does not guarantee the approval or award of any grant or funding.

Industries and Use Cases (Summary)

Premier Wireless solutions are applied across multiple environments, including:

• K–12 and higher education institutions
• Public safety agencies and first responders
• Healthcare providers and care organizations
• Government and public-sector agencies
• Businesses, retail operations, and logistics
• Utilities, contractors, and other field services organizations

In each case, the emphasis is on combining reliable connectivity, appropriate devices, and mission-focused applications to solve real operational challenges.

CPR³ (Connecting People to Resources) is a flagship Premier Wireless solution designed to connect individuals and families with essential digital resources, communication tools, and support services.

According to our site, CPR³ has two primary dimensions:

1. Digital inclusion and opportunity for students and underserved populations
2. Emergency response and communication for organizations that need resilient connectivity during critical events

Origins and Purpose

CPR³ began as a life-changing platform focused on:

• Providing digital literacy and job training resources
• Expanding access to education and essential services
• Supporting students, veterans, seniors, justice-involved individuals, and underserved communities

The platform has been used to:

• Provide connected devices with pre-configured access to key resources
• Help close gaps in internet access for families and students
• Support community organizations as they deliver services and outreach

How CPR³ Has Evolved

Over time, CPR³ has grown into a broader communication and emergency response platform that can support multiple sectors, including:

• Healthcare providers
• Schools and universities
• Libraries and community organizations
• Refugee and resettlement services

Key capabilities described in case studies and solution pages include:

• Providing smart devices with connectivity (for example, cellular-enabled devices powered by T-Mobile's network)
• Pre-loading or configuring devices with key local resources, such as:
• Contact information for community services
• Directions to hospitals and clinics
• Transit and bus information
• Emergency contact numbers and support lines
• Allowing families to use devices as hotspots so multiple family members can connect to the internet

Example Use Cases from Our Site

Refugee Support

A published case study describes how CPR³ was used to support refugee families by:

• Providing each family with a connected smart device
• Offering unlimited connectivity during the program period
• Pre-programming resources in the languages commonly spoken by participants
• Helping families access education, transportation, healthcare, and government services more easily

Reported impacts in that case study include:

• Improved ability for families to stay in touch with service providers
• Easier access to language classes and educational resources
• Better communication with family and community members in other locations

Education and Student Support

Other examples on the site describe how CPR³ has been used with students to:

• Provide reliable internet access for schoolwork and communication
• Help improve attendance, academic performance, and behavior in specific district implementations (as reported by those districts)

These outcomes are case-specific and shared as examples of how districts have used the program.

What CPR³ Does Not Guarantee

CPR³ is a powerful platform, but certain outcomes depend on how it is implemented and the local context. The program:

• Does not guarantee specific academic results, behavioral changes, or participation levels
• Does not guarantee immigration, legal, or social service outcomes
• Does not guarantee that any particular funding or grant application will be approved

The examples on our site are provided to illustrate how organizations have used CPR³ and what they reported, not as promises of identical results for every customer.

How Organizations Use CPR³

Organizations typically work with Premier Wireless to:

• Define the populations they want to support (e.g., students, refugees, seniors)
• Identify key resources and services users need to access
• Determine appropriate devices and connectivity options
• Configure and deploy devices with CPR³ content and settings

The result is a tailored program that connects people directly to the information, services, and support systems that matter in their daily lives.

Ask anyway — the agent will say plainly that it is not published rather than guess.