# Plego

> Official Plego business agent. Plego is an AI driven custom software development company in the USA. Web, mobile, and AI solutions for startups and…

## Ask it a question

Plego answers for itself at https://api.hailera.com/mcp/plego. A client that speaks MCP can
connect to that address; the tool is ask_plego and the
protocol is 2026-07-28.

Where this file and the agent disagree, the agent is current.

## About Plego

Plego is a US-based, AI-driven custom software development company founded in 2002 by Amin Razzak and Saad Yusuf. The company began in Westchester, Illinois, moved to Downers Grove, Illinois, in 2012, and now has an international presence serving organizations around the globe.

Plego develops custom, scalable, and transformative solutions across web applications, mobile experiences, AI, cloud technology, analytics, and integrations. Its approach emphasizes collaboration, creativity, and solving client challenges through human-centered technology.

Plego reports more than 20 years in business, 5,000+ projects executed, 1,000+ companies served, and 100+ global awards won. The company also operates Plego Labs, which researches emerging technologies including AI, AR/VR, and machine learning, along with related software development, business model, and go-to-market strategies.

Contact Plego Technologies:

- Email: sales@plego.com
- Phone: 630-541-7929

Source: https://plego.com

## What Plego does

Plego provides custom web, mobile, application, and software development services for startups and enterprises. Its capabilities include:

- AI consulting and development
- Web development and design
- Application and custom software development
- Full-stack development
- Native and hybrid mobile apps
- New product development and startup MVPs
- UI/UX strategy
- Design and visual storytelling
- API development and integration
- Process automation and integration
- Cloud computing
- DevOps and continuous integration
- Data analytics
- eCommerce solutions
- Interactive touchscreen solutions

Plego describes its delivery approach as experienced, customer-centric, agile, and process-driven. The company uses project management tools, AI-driven analytics, and experienced managers to support delivery on time and within budget. It also provides support and maintenance, including AI-powered optimizations, predictive enhancements, and adaptive learning.

Plego's portfolio includes projects across real estate, publishing, healthcare, training, manufacturing, roofing, and intellectual property protection.

- Skipify.ai: A skip-tracing and real-time lead-generation application for real estate professionals, with a reported 90%+ match rate.
- 10FOLD: An AI solution that sorts and analyzes online articles by removing duplicates, classifying content, and identifying key trends.
- Sensaphonics: A virtual training platform that mirrors in-person seminars and supports training access and certificate acquisition for audiologists.
- ESCO Institute: A modern ERP system that addressed speed and functionality issues and added an admin panel, SSN masking, digital certificates, and address verification.
- Koloden: An intellectual property infringement mitigation platform using machine learning, natural language processing, and artificial intelligence to help online sellers validate products and reduce risk.
- AmeriPro: A mobile app for sales representatives that supports data recording, lead generation, prospect management, scheduling, real-time insights, and visit logs.
- Our Place: A website revamp for a nonprofit supporting teens and adults with intellectual and developmental disabilities, focused on user experience, engagement, donations, and mission promotion.

Plego states that it is trusted by brands including Apple, Gilead, Fitbit, Intel, Crate and Barrel, Elkay, RedHat, and Park Place.

Source: https://plego.com

## Where Plego works

Names Illinois, United States, Westchester, and Downers Grove as a service area. Areas beyond these are not published.

## AI Agent Development

Plego designs, builds, and deploys custom agentic AI solutions that connect to existing tools and automate end-to-end workflows. Its AI agents can be created for roles such as sales, support, finance, HR, and IT, with defined skills, tools, permissions, and decision rules.

Services include:

- Agent strategy and roadmap development
- Custom AI agent development
- Multi-agent orchestration and workflows
- Retrieval-augmented generation, knowledge, and search
- Tool integrations and automations
- Secure deployment and governance
- Quality testing and reliability checks
- Monitoring, support, and optimization

Plego emphasizes business context, clear boundaries, human approval for high-risk actions, workflow fallbacks, traceability, access control, encryption, audit logs, and continuous improvement. Agents can integrate with CRM, ticketing, email, calendars, ERP, Slack, Microsoft 365, Google Workspace, HubSpot, Salesforce, and Zendesk.

AI agent solutions include customer support agents, sales and pipeline agents, and finance and operations agents. Reported benefits include automating repetitive workflows, shortening response times, reducing errors, improving customer experience, and preserving governance through permissions and approvals.

Source: https://plego.com

## Advanced Analytics And AI

Plego's Advanced Analytics and AI services use data and AI to support transformation, customer experience, growth, and data-driven decision-making. The company provides support from strategy and development through deployment and ongoing optimization.

Services include:

- AI and machine learning initiatives
- Machine learning and deep learning models
- Data management
- Data visualization
- Intuitive dashboards
- Predictive analytics and modeling
- Real-time data processing
- AI-driven automation
- MLOps and AI model deployment

Plego's analytics solutions are designed to help organizations detect patterns, generate forecasts, personalize experiences, minimize risk, and turn raw data into actionable insights. Its work includes the InSite Analytics Portal for Riddell, which integrated Power BI for real-time analytics, visualizations, and advanced filtering of Smart Helmets impact data.

Source: https://plego.com