# Plavno > Official Plavno business agent. Build AI agents, custom software, web and mobile products with Plavno's senior engineering teams. Discuss your goals and get… ## Ask it a question Plavno answers for itself at https://api.hailera.com/mcp/plavno. A client that speaks MCP can connect to that address; the tool is ask_plavno and the protocol is 2026-07-28. Where this file and the agent disagree, the agent is current. ## About Plavno AI-first software development company Plavno builds AI agents, custom software, web and mobile products with senior engineering teams. The company offers practical delivery roadmaps through project consultations and an AI Agent that asks questions, gathers requirements, and proposes a tailored solution. Company benchmarks - 20 years in business - 150+ experts on board - 800+ projects delivered - Projects delivered across 15+ industries - 85% of developers are senior-level - Agile teams can be ready for deployment within 2–3 weeks Plavno states that it was a 2025 award-winning company in the United Kingdom for WordPress, ReactJS, and mobile app development. Source: https://plavno.io ## What Plavno does Software and AI services Plavno provides custom services for turning ideas into software products and business results. Core services - AI software development - Custom software development - Mobile app development for iOS and Android - Full-stack web development - Software product development - Software consulting - CRM development - MVP development - Cloud solutions - GPT, Gemini, Claude, and other AI model integration Software consulting can cover product strategy, architecture, technology selection, modernization, cloud migration, DevOps, QA, AI adoption, and delivery planning. AI-focused services - AI integrations and business process automation - Custom AI application and service development - Generative AI and LLM integration - RAG development - AI assistant development - AI voice assistant development - Voice and multimodal interfaces Plavno can use technologies including Python, FastAPI, PyTorch, TensorFlow, Node.js, React, Kubernetes, Docker, AWS, Azure, and Google Cloud Platform. Its generative AI expertise includes fine-tuning, RLHF, and Retrieval-Augmented Generation. Source: https://plavno.io ## Where Plavno works Names United Kingdom as a service area. Areas beyond these are not published. ## How Plavno works with clients Software development approach Plavno follows a delivery process consisting of: - Discovery: Assess the idea, gather needs and business-process data, and prioritize technical approaches and features. - Prototype and design: Identify potential design errors early so they can be corrected quickly and cost-effectively. - Development: Use Agile development principles to deliver solutions in a timely and cost-effective way. - Testing: Test features before they reach end users; the client receives an MVP and documentation. - Launch: Deploy to major clouds such as AWS, Microsoft Azure, Google Cloud Platform, DigitalOcean, and Heroku, or set up the product on local infrastructure. - Maintenance: Observe product functionality and gather user feedback to determine next steps. Collaboration models Available engagement models include: - Project-based development - Time and Material - Fixed pricing The appropriate model depends on project requirements and software complexity. The website lists options such as fixed scope of work, project development process control, overtime charging, SAFe, and suitability for startups, mid-sized projects, or large businesses. Project estimates Plavno offers a free, non-binding project estimate or advisory package. The estimator can address the expected launch time, required functionality, user volume, delivery approach, budget range, deadline, and technical details. The project calculator includes budget ranges from under $50K to more than $5M. Source: https://plavno.io ## AI Solutions AI agents and business solutions Plavno develops AI solutions for business workflows and industry-specific use cases. Pre-built and custom AI agents - Financial AI Agent: Answers finance operations questions, checks invoice status, collects payment intents, guides approvals, and explains forecasts and variance using RAG playbooks. - Sales AI Agent: Uses voice and chat to respond to leads, qualify them with BANT or MEDDICC, book meetings, write recaps, and update CRM systems. - Medical Voice AI Assistant: Supports patient scheduling, triage, FAQs, consent collection, and automated note drafting, with EHR and telephony integration. The solution is described as HIPAA-ready. - Legal Voice AI Assistant: Supports deposition capture, live transcripts, exhibit management, and certified records with legal terminology and jurisdiction guardrails. - HR Voice AI Assistant: Handles candidate calls, pre-screening based on scorecards, interview scheduling, and conversation summaries. - Security Tech AI Voice Incident Agent: Verifies alarms, triages incidents, dispatches according to standard operating procedures, and generates audit-ready reports. Additional AI capabilities Plavno also develops recommendation systems, symptom-checker and medical triage assistants, transcription software, customer-success copilots, AI-powered business process automation, and real-time voice translation. Its voice translation solution captures and translates speech across 47 languages and can integrate with Google Meet, Zoom, and live events. The architecture is designed for simultaneous use by thousands of concurrent users. Source: https://plavno.io ## Industries and Project Support Industries served Plavno provides software solutions for: - Healthcare and MedTech - Sports - Logistics and transportation - Media and entertainment - Agriculture - Travel and hospitality - Marketing and advertising - Education and EdTech - Government and e-government - Real estate - Telecommunications - E-commerce - Blockchain and Web3 - FinTech and banking - CRM, CMS, ERP, and eLearning Project team roles Project teams may include: - Project managers, who coordinate milestones, progress, reporting, budgets, and timelines - Business analysts, who form requirements and analyze and optimize processes - Software developers, selected according to project requirements and qualifications - QA engineers, who test software and collaborate with the team to support stability - UI/UX designers, who create application frameworks, wireframes, and layouts Contact and proposal process After a project form is submitted, Plavno says its experts will contact the requester within 24 hours, discuss the project, and submit a comprehensive proposal with estimates, timelines, and team composition. Plavno can sign an NDA for complete secrecy. Source: https://plavno.io