Petfolk

• Veterinary wellness exams – Nose-to-tail checkups to monitor your pet's health and catch issues early.
• Dog vaccinations – Core and lifestyle vaccines tailored to your dog's age, breed, and daily routine.
• Cat vaccinations – Protection against common feline illnesses, personalized to your cat's lifestyle.
• Flea, tick and heartworm prevention – Year-round prevention plans to keep parasites away.
• Wellness diagnostics – Bloodwork, fecal tests, and screenings to get a deeper look at overall health.
• Nutrition support – Guidance on diet and nutrition to keep pets healthy and energetic.

Personalized medical care

• Anxiety and behavior support – Gentle, science-backed strategies to ease anxiety and improve everyday wellbeing.
• Chronic disease management – Ongoing monitoring and treatment plans to help pets live comfortably with chronic conditions.
• Dermatology – Evaluation and treatment for allergies, skin infections, and lumps or bumps.
• End-of-life care – Compassionate euthanasia and end-of-life support when it is needed most.

Urgent care

• Urgent veterinary care – Same-day access for issues that cannot wait, subject to each clinic's availability.

Dental care

• Dental health, prevention and treatment – Professional cleanings and treatments to keep your pet's mouth healthy and pain-free.

Diagnostics

• Imaging and radiology – On-site X‑rays and imaging to help guide diagnosis and treatment.
• In-house and reference labs – Fast, accurate lab work for routine and more complex diagnostics.

Surgery

• Spay and neuter – Safe, modern surgical care to support a longer, healthier life.
• General surgery – A range of planned and urgent soft‑tissue procedures, performed with a focus on safety and comfort.

For specific questions about whether a service is available at a particular Petfolk clinic, customers should contact that clinic directly or check the online booking options for that location.

• East Cobb (Marietta)
• Grant Park
• Johns Creek
• Kennesaw
• Peachtree Corners
• Sandy Springs

North Carolina and South Carolina – Charlotte region

• Ballantyne
• Concord
• Fort Mill
• Huntersville
• Indian Land
• SouthPark

Texas – Dallas–Fort Worth and Houston areas

Dallas area

• Allen
• Flower Mound
• Frisco
• Lakewood
• Mansfield
• North Dallas
• Southlake

Houston area

• Fulshear
• Missouri City
• Pearland
• Sugar Land
• Vintage Park

Indiana – Indianapolis area

• Fishers
• Noblesville
• Nora

Florida – Jacksonville, Orlando, Tampa, and South Florida

Jacksonville

• Southside

Orlando area

• Altamonte Springs
• Lake Buena Vista
• Lake Mary
• Oviedo
• Windermere

Tampa Bay

• Apollo Beach

South Florida

• Boynton Beach
• North Miami (Biscayne)
• Pinecrest
• Wellington

Missouri and Kansas – Kansas City area

• Liberty
• Overland Park

Oklahoma – Oklahoma City area

• Nichols Hills

Arizona – Phoenix area

• Scottsdale

North Carolina – Raleigh area

• Cary
• Holly Springs
• North Hills
• Wake Forest

Virginia – Richmond area

• Midlothian

Utah – Salt Lake City area

• Riverton

General notes on locations

• Exact addresses, contact details, and hours for each clinic are listed on Petfolk's website and in the booking experience.
• Services and appointment availability can vary by location.

Customers should use the Find a care center or Book now options on Petfolk's website or app to see the closest locations, current hours, and available appointment times.

Lists Altamonte Springs, Boynton Beach, Jacksonville, Lake Mary, North Miami, Orlando, Oviedo, and Pinecrest as a location. Names East, Arizona, Florida, Indiana, Missouri, North Carolina, Oklahoma, and South Carolina as a service area. Areas beyond these are not published.

According to Petfolk's published membership terms, PetfolkCare members receive benefits such as:

• Exams covered (up to $99) – The base exam fee is covered up to $99 per visit for the enrolled pet. If an exam costs more than $99, the member pays the difference.
• 10% off vaccines – Discount applies to eligible vaccinations for the enrolled pet.
• 10% off flea, tick and heartworm medication – Applies to preventives purchased and dispensed in‑clinic during an appointment.
• 10% off labwork and X‑rays – Discount on eligible in‑clinic lab testing and imaging.
• 10% off end‑of‑life package – Discount on the qualifying end‑of‑life service package (not on third‑party cremation products or keepsakes).
• $200 off spay or neuter – A one‑time discount toward a spay or neuter procedure for the enrolled pet, if they have not already had the procedure.
• $200 off annual dental cleaning – A discount that can be applied to one qualifying dental cleaning per pet per 12‑month membership period when recommended by the clinical team.
• 24/7 medical chat – Access to round‑the‑clock medical chat through the logged‑in Petfolk app or web experience.

All services and discounts are provided when deemed clinically appropriate by Petfolk's veterinary team.

Membership price

• The standard retail fee for a PetfolkCare membership is $199.00 per pet per year.
• Memberships are provided on a per‑pet basis for dogs and cats; each additional pet requires its own membership.
• Petfolk may offer promotions that change the effective price for the first year; renewals are billed at the then‑current standard membership fee unless a new promotion applies.

How PetfolkCare works

• Memberships are billed annually, upfront, for a 12‑month term.
• Memberships automatically renew each year unless canceled in advance, as described in Petfolk's published membership terms.
• Membership benefits are only available at participating Petfolk clinics and do not apply to third‑party pharmacies, outside surgeons, or other unaffiliated providers.
• Benefits and pricing may change over time; Petfolk may add, modify, or remove benefits.

Savings information

Petfolk's published materials describe typical annual savings for members based on real PetfolkCare transactions and example care plans. Actual savings depend on each pet's needs, how often services are used, and local clinic pricing.

PetfolkCare is not an insurance product or reimbursement plan. It is a membership that provides discounts and added access at Petfolk clinics.

For the most current membership details, terms, and any active promotions, customers should review the PetfolkCare terms of service on Petfolk's website or contact Petfolk directly.

Based on Petfolk's published information, the app allows pet parents to:

• Chat 24/7 with the care team – Message the medical team any time for guidance and support.
• Book appointments – Schedule in‑clinic visits directly through the app.
• Request medications and refills – Submit requests for eligible prescriptions.
• View vaccine records – Access, download, and share vaccination records when needed.
• Get wellness reminders – Receive reminders for routine vaccinations and preventative care.
• Access dental health information – Review educational information to help keep your pet's teeth healthy.

Virtual and remote care

Petfolk uses electronic communication tools to support virtual care when appropriate, subject to veterinary laws and regulations in the state where the pet lives or is receiving care.

Virtual care can include:

• Real‑time and asynchronous text messaging
• Live audio and video
• Review of medical records, images, and test results

Virtual care is not a substitute for all in‑person exams. In some cases, a physical visit to a Petfolk clinic will still be required for diagnosis or treatment.

For details on how virtual care works, including privacy and consent, customers can review the Virtual Care informed consent section in Petfolk's published membership and terms documents.

• The program is open to existing Petfolk customers with active accounts in good standing.
• Participants must generally be at least 18 years old.

How the referral works

According to Petfolk's published terms:

• Each participating customer receives a unique referral code.
• You may share your referral code with friends, family, or on your personal social media accounts.
• A referred person who uses your code when signing up for their first appointment receives $50 in Petfolk coupon value.
• After the referred person completes their first paid appointment, the referring customer receives $50 in Petfolk credit.

Using referral credits

• Referral credits are non‑transferable and cannot be redeemed for cash.
• Credits can be applied toward services or products at Petfolk clinics.
• Credits do not expire and can be used for other pets on the same customer account.

Important limitations

• Referral codes may not be posted on public review sites, coupon sites, or other platforms intended mainly for promotion; codes shared this way may be voided.
• Abuse of the program (such as fake accounts or self‑referrals) is prohibited and can lead to loss of credits or removal from the program.
• Participation is generally limited to two accounts per household under the published terms.
• Petfolk may change, suspend, or end the referral program at any time, and may revoke credits that were not earned in line with the terms.

For the latest rules and eligibility details, customers should review the referral section in Petfolk's Terms of Service on the website or contact Petfolk directly.

Ask anyway — the agent will say plainly that it is not published rather than guess.