Parkchester Preservation Management

Apartment types and collections

• Parkchester Preservation Management (PPM) manages more than 6,000 full-service rental apartments in Parkchester.
• Apartments offered include studio, one-bedroom, two-bedroom and three-bedroom layouts.
• Every rental apartment is no-fee (no broker fee).
• Apartments are generally described as spacious, bright and airy, with:
• Hardwood floors
• Windowed kitchens
• Windowed bathrooms
• Generous closet space
• Parkchester offers two main rental collections:
• Prestige Collection – Completely renovated kitchens with stainless steel finishes and granite-style counters, plus renovated bathrooms with a Carrara marble surround and updated fixtures.
• Contemporary Collection – Renovated kitchens (only) with modern finishes and appliances; bathrooms remain in more traditional style.

Apartment features (typical)

• Many apartments include:
• Full-size, windowed eat-in kitchens
• Windowed bathrooms
• Hardwood floors throughout
• Roomy, sunny living rooms and bedrooms
• Traditional styling with modernized finishes in many units
• Specific layouts, finishes and views vary by apartment.

Pricing and promotions

• The website may show current starting rents and any limited-time promotions (for example, specific "as low as" rents or free rent offers).
• All apartment rents are subject to change without notice and are not guaranteed.
• Apartments are rented on a first-come, first-served basis to qualified renters.
• For the most current rent amounts and any active promotions, applicants should:
• Check the main Parkchester website, and/or
• Contact the renting and leasing office directly.

Pet policy

• Parkchester is a pet-free community according to the "About us" information.

Application notes

• Parkchester sometimes updates or changes its online rental application system.
• If an online application is temporarily unavailable, prospective renters may be asked to return on a specific date or contact the renting office for the latest application process.

For any questions about current availability, rents, income qualifications or application requirements, contact the Parkchester renting and leasing office directly.

Retail and services within the complex

• The community includes more than 100 shops and services, such as:
• National retailers (for example, Macy's, Marshall's)
• Coffee shops (for example, Starbucks)
• Fitness facilities (for example, blink Fitness)
• Fast-casual and other restaurants (examples include Chipotle and other local and international cuisines)
• Supermarkets and other daily-needs stores
• On-site medical and dental offices
• Most major banks
• A United States Post Office is conveniently located within or immediately adjacent to the community.

Management, security and maintenance

• On-site management is provided by Parkchester Preservation Management.
• A private Department of Public Safety offers around-the-clock patrols to help maintain a safe community environment.
• 24-hour on-site security is listed among the community features.
• A 7-day on-site maintenance team and centralized Maintenance Service Dispatch Department handle repair requests and building services.

Internet and utilities

• High-speed internet access is available in the community (specific providers and packages may vary by building or apartment).

Parking and garages

• The community offers convenient garages for residents.
• On-street parking is also available in and around the complex; availability can vary by time of day.

Neighborhood and transportation

Location and surroundings

• Parkchester is located in the Bronx, New York City.
• The neighborhood is described as relaxed and diverse, with nearby:
• Local and international restaurants
• Trendy shops and everyday services
• Parkland and open spaces
• Public, private and parochial schools are located nearby.

Commuting options

• Subway:
• The #6 subway line serves Parkchester, providing access to Midtown Manhattan.
• The community highlights an approximate 30-minute commute to Midtown Manhattan from the 6 train station (actual travel times vary by time of day and service conditions).
• Express bus:
• Express bus service to Midtown Manhattan stops in the middle of the complex.
• Highways:
• Parkchester has direct or convenient access to three major highways (specific routes are not enumerated on the site).

Programs and community resources

Senior programs

• Parkchester residents have access to on-site senior programs:
• Parkchester Enhancement Program for Seniors (PEP)
• Location: 1525 Unionport Road
• Phone: 718-409-1619
• RAIN for Seniors
• Location: 1380 Metropolitan Avenue
• Phone: 718-597-9220
• These programs support seniors (residents aged 60 and over) in remaining independent in their homes as long as possible.

Recreation department

• A Recreation Department serves the community.
• Contact phone (from FAQ): 718-320-6008.

For details on any particular amenity, store, program or service, residents and prospective residents should consult the Parkchester website or contact the management office.

Parkchester Preservation Management (PPM)

• Parkchester Preservation Management is the exclusive on-site rental agent for all sponsor-owned Parkchester apartments.
• Management services cover more than 6,000 full-service rental apartments located throughout all four quadrants of the community.

Management office location

• Main management office: 2000 East Tremont Avenue, Bronx, NY (within the Parkchester complex).

General management office

• Main phone: (718) 536-2000
• Typical office hours listed on the site:
• 8:30 AM – 4:30 PM (check for holiday or emergency changes).
• Departments at this location include:
• Accounts Receivable (rent and billing questions)
• Renting and Leasing Department (lease renewals, lease questions, occupancy issues, transfers and new rentals)

Service, repairs and maintenance

Maintenance Service Dispatch Department

• Phone: (718) 518-1000
• Hours listed on the site:
• Monday – Friday: 8:30 AM – 9:00 PM
• Saturday – Sunday: 9:00 AM – 5:00 PM
• Residents can contact this department for maintenance and repair requests.
• Online heat complaint submissions are accepted only during certain weekday hours (for other times, residents are instructed to call the Service Department directly).

How to request maintenance (from FAQ)

• Contact the management office at 2000 East Tremont Avenue, or
• Call the Service Department / Maintenance Dispatch at 718-518-1000, or
• Use the Parkchester Resident Repairs link provided at the top of each page on the official Parkchester website (when available).

Security and public safety

• Public Safety Department (security):
• Phone: (718) 319-8042
• Availability: 24 hours a day, 7 days a week
• The Public Safety Department provides on-site patrols and safety services throughout the community.

Leasing, rent and account questions

Renting and leasing office

• Located at 2000 East Tremont Avenue (main floor offices).
• Phone for renting/leasing and transfers (from FAQ): (718) 536-2100.
• Handles:
• New apartment rentals and applications
• Lease renewals and lease questions
• Transfers to another Parkchester apartment (subject to approval and availability)

Accounts receivable (rent and billing)

• Phone: (718) 536-2000 (ask for Accounts Receivable).
• Handles questions about:
• Rent bills and payment issues
• Other charges associated with sponsor-managed rental apartments.

For any question not covered here, residents or applicants should contact the management office at 2000 East Tremont Avenue by phone or in person for guidance.

How to apply

• Candidates interested in working for Parkchester Preservation Management should apply through the online job portal linked from the official Parkchester website under About us → Careers.
• Applicants are typically asked to submit:
• A current résumé, and
• Any information requested for the specific job posting (such as a cover letter or application form).

Employee perks (as listed on the site)

Employees of Parkchester Preservation Management may be eligible for:

• Team-oriented work environment
• Health insurance
• Retirement savings plan options
• Paid vacation
• Reasonable work hours

For current openings, role descriptions and application instructions, applicants should always refer to the Careers section on the Parkchester website, as positions and requirements can change over time.

NYS Tenant Blacklisting Law

• Parkchester states that it complies with New York State's Tenant Blacklisting Law.
• When considering a housing application, Parkchester:
• Does not review landlord–tenant court records, and
• Does not review housing court histories.
• Applicants with questions about how this law is applied in practice should contact the renting and leasing office directly.

Reasonable accommodations

• The Parkchester website links to a Reasonable Accommodations Policy.
• Residents and applicants who need a reasonable accommodation (for example, due to a disability) should refer to that policy or contact the management office at 2000 East Tremont Avenue to request assistance.

General notes

• Community rules, policies and legal obligations may change over time.
• For the most current and detailed information about any policy, residents and applicants should:
• Review the official policy documents on the Parkchester website, and/or
• Contact Parkchester Preservation Management directly (management, leasing or Public Safety, as appropriate).

Early construction milestones

• 1938 – Metropolitan Life acquired the 129-acre site and began construction of the Parkchester residential development.
• 1940 – Construction on the south quadrant was completed and the first 500 families moved into Parkchester.
• 1941 – Construction of the overall Parkchester development was completed.
• 1943 – All of Parkchester's 12,271 apartments were fully rented and occupied.

Ownership and integration

• 1968 – Metropolitan Life signed an "Open Occupancy Pledge" with the Commission on Human Rights, agreeing to modify renting policies that had previously barred non-white residents.
• Later in 1968, Metropolitan Life sold the entire complex to a syndicate headed by Harry B. Helmsley, which agreed to honor the open occupancy pledge. This contributed to Parkchester's evolution into a diverse and integrated community.

Condominium conversions and sponsor ownership

• 1972 – Parkchester North Condominium (PNC) was established, and apartments in the north quadrant were converted to condominium ownership.
• 1986 – Parkchester South Condominium (PSC) was established, converting apartments in the south, east and west quadrants to condominium ownership.
• 1998 – All 6,362 unsold "sponsor" apartments throughout the complex were purchased by Parkchester Preservation Company, L.P. (PPC), a partnership of experienced real estate developers and a not-for-profit lender. PPC became the "Sponsor."

Modernization and community programs

• 1999 – A major modernization initiative was launched, involving hundreds of millions of dollars of improvements across the complex.
• 2000s – Modernization work included new windows, water supply lines, upgraded electrical systems, extensive interior and exterior restorations, rejuvenation of on-site stores and shops, and replacement of the North Ball Field.
• A centralized Maintenance Service Dispatch Department was established to handle service requests across the entire complex.
• 2008 – The Parkchester Enhancement Program for Seniors (PEP) was established as a Naturally Occurring Retirement Community (NORC) program to support senior residents in living independently.

Recent milestones

• 2010 – Parkchester celebrated its 70th anniversary.
• 2015 – Parkchester created a unified Department of Public Safety with training standards comparable to those of the NYPD.

Today, Parkchester operates as a large, diverse residential community in the Bronx with a mix of condominium and sponsor-owned rental apartments, extensive amenities and on-site management provided by Parkchester Preservation Management.

How do I request maintenance or repairs?

• Contact the management office at 2000 East Tremont Avenue; or
• Call the Service Department / Maintenance Dispatch at 718-518-1000; or
• Use the Parkchester Resident Repairs link at the top of the official Parkchester website (when available).

How can I transfer to a new apartment within Parkchester?

• Call the renting office at 718-536-2100 and request an apartment transfer application; or
• Visit the renting and leasing office on the main floor at 2000 East Tremont Avenue for assistance.

Rent and billing questions

How do I resolve bill payment issues?

• For sponsor-managed rental apartments, call 718-536-2000 and ask for Accounts Receivable; or
• Visit the second-floor Accounts Receivable offices at 2000 East Tremont Avenue.

Where do I go for lease questions or renewals?

• Visit the renting and leasing office on the first floor of 2000 East Tremont Avenue, or
• Call 718-536-2100 (Renting and Leasing Department).

Community and services

How do I contact security?

• The Public Safety Department is available 24 hours a day, 7 days a week.
• Phone: 718-319-8042.

How do I contact the Recreation Department?

• Phone: 718-320-6008.

Are there programs for seniors?

• Yes, there are two on-site senior programs:
• Parkchester Enhancement Program for Seniors (PEP)
• Location: 1525 Unionport Road
• Phone: 718-409-1619
• RAIN for Seniors
• Location: 1380 Metropolitan Avenue
• Phone: 718-597-9220

For questions not covered here or for the latest information, residents should contact the management office directly or consult the FAQ section on the Parkchester website.

Ask anyway — the agent will say plainly that it is not published rather than guess.