# Outlier > Official Outlier business agent. Outlier is a Phoenix-based private company that acquires, starts and grows mature niche businesses with strong market… ## Ask it a question Outlier answers for itself at https://api.hailera.com/mcp/outlier. A client that speaks MCP can connect to that address; the tool is ask_outlier and the protocol is 2026-07-28. Where this file and the agent disagree, the agent is current. ## About Outlier About Outlier Outlier is a private company headquartered in Phoenix, Arizona. Established in 2005, it has grown to become one of the largest private companies in the United States. - Over $1B in annual revenue - Around 1,000 locations - Approximately 12,000 team members worldwide Outlier buys, starts and grows businesses that lead or have strong positions in their niches. Its portfolio spans multiple sectors, including: - Healthcare - Real estate - Entertainment - Aerospace and defense - Business services - Niche manufacturing - Outdoor and consumer products Outlier focuses on pairing creativity and capital to build exceptional businesses for the long term. Source: https://www.outlier.com ## Where Outlier works Headquarters and mailing address Outlier Center 4343 East Outlier Boulevard, Suite 300 Phoenix, AZ 85008 United States General contact The Outlier website provides contact forms and options for: - Media inquiries - Job opportunities - Acquisition or investment inquiries Note stated on the contact page: - Outlier is not affiliated with Outlier AI or Remotasks. Media contact - See the separate Media, press and company facts document for the primary media contact details. Privacy and cookies For questions related to the website's cookie policy or privacy matters, the site lists: - Email: Privacy@outlier.com Additional legal or privacy details are described in the website's cookie policy and related pages. Lists Phoenix and North Salt Lake as a location. Names Arizona and United States as a service area. Areas beyond these are not published. Source: https://www.outlier.com ## Careers and working at Outlier Careers at Outlier Outlier emphasizes growth, opportunity and culture across its teams and portfolio companies. Culture and core values Key themes from Outlier's stated values include: - Come as you are – A commitment to diversity and inclusion across experience, education, background, race, gender and identity. - Decide. Try. Iterate. – A culture of curiosity and experimentation, where teams test new ideas, learn from results and continuously improve. - Don't be a jerk – A focus on collaboration and respect, avoiding big egos and prima donnas and valuing colleagues who support and inspire one another. - Move fast and get results – A flat and empowered structure where people who want to make a difference are encouraged to do so, with significant internal growth opportunities. Outlier highlights that interns and hourly employees have grown into Director and VP roles, and that team members sometimes move across portfolio companies as they advance. Types of roles Outlier and its portfolio companies list roles in areas such as: - Technology - Sales and service - Corporate and operational roles at portfolio brands (for example, healthcare, real estate, entertainment and manufacturing businesses) The careers page links out to job listings for multiple brands in the portfolio. Benefits and perks (as described on the website) Examples of benefits and perks mentioned include: - Comprehensive healthcare plans with dental and vision - 401(k) program - Career development and training - Flexible paid time off and flexible work schedules - Casual work environment - Healthy food and snacks at certain locations - Customized workspace - Medical and dependent care flexible spending accounts - Company-paid health reimbursement account - Disability and life insurance - Employee assistance plan - Company events, parties and off-sites - Discounts on fitness and wellness programs For current openings and full details on roles, eligibility and benefits, candidates should refer to the careers section on Outlier's website and the specific job postings for each position. Source: https://www.outlier.com ## Media, press and company facts Media and press information Company scale and facts Publicly shared information about Outlier includes: - Established in 2005 - Headquartered in Phoenix, Arizona - Among the largest private companies in the United States - Over $1B in annual revenue - Approximately 1,000 locations - Around 12,000 team members worldwide Media contact For media or press inquiries about Outlier and its portfolio businesses: - Lead media contact: Will Sowards Email: press@outlier.com The Outlier website also references: - An Outlier Fact Sheet providing high-level information about the company - Press releases and extensive media coverage across Outlier and its portfolio brands Callers who need detailed, up-to-date press materials should be directed to the company's media contact or website. Source: https://www.outlier.com ## Mergers & Acquisitions: investment focus and criteria Mergers and Acquisitions at Outlier Outlier invests in mature, niche businesses and crafts flexible partnership structures to help them reach their next stage of growth. Sector focus Outlier is interested in companies that typically fall into one or more of these areas: - Healthcare - Real estate - Entertainment - Aerospace - Business services - Niche manufacturing - Outdoor-related businesses - Franchise organizations across these sectors Target company profile Outlier generally looks for: - EBITDA margins of around 20% or higher - EBITDA ranging from about $1.5M to $10M - Mature niche companies with high market share - Businesses with a history of stable revenues and clear growth opportunities Investment structures Outlier uses a range of investment structures, including: - Leveraged buyouts (LBOs) - Management buyouts (MBOs) - Recapitalizations - Growth equity investments The focus is on partnering with mature businesses rather than early-stage venture investments. Partnership philosophy Outlier emphasizes: - Preserving and enhancing the company's legacy - Ongoing founder or leadership participation where appropriate - Applying innovative thinking, data analysis and capital - Leveraging shared technology resources across the Outlier portfolio M&A contact information For acquisition or investment inquiries: - Primary contact: James Colyer, Managing Partner | Outlier Capital Email: acquisitions@outlier.com - Business development: Chris Reap, VP | Business Development Source: https://www.outlier.com ## Outlier portfolio companies and brands Outlier owns and invests in a diverse group of businesses across multiple industries. Examples highlighted on its website and in media coverage include: Healthcare - Passport Health – The largest provider of travel medicine and immunization services in North America, offering a "one-stop" resource for vaccinations, travel documents and related supplies. Real estate - Realty Executives International – One of the largest real estate franchise systems in the world, with over 500 offices and around 8,000 agents, serving markets across the United States, Canada and beyond. Entertainment - Pump It Up – A leading provider of private children's birthday parties and inflatable play experiences in the United States. - BounceU – A national provider of private kids' birthday parties and inflatable fun centers. - K1 Speed – A global leader in indoor kart racing, operating and franchising go-kart racing centers around the world. Aerospace and manufacturing - Anmark – A global leader in Curvic coupling manufacturing and related equipment serving aerospace and defense customers. Outlier-founded start-ups - inDispense – A business focused on robotics and telemedicine solutions for pharmacist consultations and prescription medicine dispensing. - Atlas Packs – A line of photography backpacks designed to carry both camera gear and personal items; recognized by third parties as a top-rated camera bag for travelers, photographers and filmmakers. These examples illustrate the breadth of sectors and business models in which Outlier invests and operates. Source: https://www.outlier.com ## What Outlier has not published yet These are things people ask Outlier that its published information does not yet cover. - prices or fees for any product, service or transaction - availability of deals, investments or specific opportunities - future financial performance or investment returns - specific deal terms, valuations or closing timelines - employment guarantees, salaries or compensation packages - legal, tax or regulatory advice specific to a situation Ask anyway — the agent will say plainly that it is not published rather than guess. ## Where this comes from https://www.outlier.com