Osterman Real Estate

Experience and track record

• More than 42 years of real estate experience.
• Over $144 million in residential sales closed to date.
• Ranked among the top 3% of Maricopa County Realtors® for gross dollar sales volume in 2012.
• Named a Top Producer by Phoenix Magazine in 2021.
• Ranked in the top 1% of Arizona agents for gross dollar sales volume in Q1 2022, the top 2% in Q2 2022, and the top 5% in Arizona in 2025.

Focus and property types

• Specialises in luxury and high-end residential properties, including custom homes, estates, patio homes, townhomes and condominiums.
• Deep knowledge of established luxury neighborhoods and newer high-end communities in the Greater Phoenix area.

Service philosophy

• Treats every client and every transaction as unique, rather than using a one-size-fits-all approach.
• Emphasises clear, frequent communication throughout the process.
• Educates clients on current market conditions so they can make informed decisions.
• Uses strong negotiation skills to advocate for clients at every stage of the transaction.

How buyers are supported

• Initial consultation: Discuss your goals, preferred neighborhoods, budget, timing and property requirements.
• Neighborhood guidance: Share detailed, practical insight on luxury neighborhoods such as Paradise Valley, Arcadia, Biltmore, North Scottsdale and North Central Phoenix, including lifestyle, architecture and local amenities.
• Home search: Use the Multiple Listing Service (MLS) and other tools to identify suitable properties, including custom homes, estates, patio homes, townhomes and condos.
• Showings: Arrange and coordinate private showings of properties you are interested in.
• Market education: Explain current market trends in Greater Phoenix luxury real estate so you understand pricing, inventory and competition when you make an offer.
• Offer strategy and negotiation: Help structure offers and negotiate price and terms, leveraging extensive local experience and negotiation skills.
• Transaction management: Coordinate the steps from accepted contract through inspections, appraisal and closing, staying in communication throughout.

Property types and price points

• Focus on high-end and luxury residential properties, including:
• Custom and estate homes
• Luxury single-family homes
• Patio homes and townhomes
• Condominiums in upscale communities
• Specific price points vary by market conditions and neighborhood; clients typically search in the upper-tier and luxury segments of the Phoenix-area market.

Getting started

• Prospective buyers can:
• Call Thomas directly at the phone number listed in the contact details document.
• Request a call back through the forms on the website.
• Use the website's MLS search tools to explore current listings and then reach out for personal guidance.

Who these services are for

• Owners of high-end and luxury residential properties in Greater Phoenix who are ready to sell.
• Typical service areas include Paradise Valley, North Scottsdale, Central Scottsdale, Arcadia, the Biltmore corridor, North Central Phoenix and North Phoenix.

Approach to selling luxury homes

• Personalised strategy: Treats every property and seller as unique rather than using a cookie-cutter approach.
• Market-based pricing guidance: Uses knowledge of current luxury market conditions in Phoenix and its premium neighborhoods to help you choose an appropriate listing strategy.
• Property preparation advice: Provides guidance on preparing your home for market so that it shows well to qualified luxury buyers.
• Marketing exposure: Lists properties through appropriate channels such as the local Multiple Listing Service (MLS) and the Osterman Real Estate website, helping qualified buyers and agents discover the home.
• Showings and feedback: Coordinates showings and gathers feedback so you can understand how the market is responding.
• Negotiation: Acts as a strong advocate and negotiator to help you achieve favorable price and terms.
• Transaction oversight: Helps manage key steps from accepted offer through inspections, appraisal and closing, keeping you informed along the way.

Property types

• Primarily focuses on:
• Luxury single-family homes and estates
• Custom homes on larger or view lots
• Upscale patio homes, townhomes and condominiums in desirable communities

Getting started

• Sellers can:
• Call Thomas directly at the phone number listed in the contact details document to discuss selling their property.
• Request a call back via the website forms.
• During an initial conversation, Thomas can review your goals, timing and property details and explain what to expect from the selling process in your specific neighborhood.

Osterman Real Estate focuses on high-end and luxury residential properties in Greater Phoenix, Arizona.

Primary service areas

• Paradise Valley

An ultra-exclusive, secluded town known as one of the wealthiest communities in the United States. Paradise Valley offers luxury homes and estates with mountain and desert views, attracting athletes, actors, executives and other affluent buyers.

• North Scottsdale

Includes communities around landmarks such as Pinnacle Peak and other high-desert settings. Features custom homes, private golf communities, country clubs and 24-hour guarded and gated neighborhoods.

• Central Scottsdale

Offers a mix of established neighborhoods and newer high-end developments, with convenient access to shopping, dining, golf and other amenities.

• Arcadia (Phoenix)

A coveted neighborhood roughly between 44th and 64th Streets and Camelback Mountain to Indian School Road. Known for mature landscaping (including citrus trees, palms and lush lawns), larger lots, and a mix of postwar ranch homes and newer custom homes. Many properties include pools and guesthouses, and the nearby Arizona Canal provides walking and biking paths.

• Biltmore (Phoenix)

A luxury area near the Arizona Biltmore resort and golf courses. Typical properties include patio homes along the golf course, upscale condominiums and townhomes, and secluded estates in classic architectural styles.

• North Central Phoenix and North Phoenix

Areas that combine urban and suburban living with a range of lot sizes, established neighborhoods, newer communities, access to top-rated schools, dining, and convenient freeway access.

Types of communities served

• Guard-gated and gated luxury communities.
• Golf course communities and resort-adjacent neighborhoods.
• Historic and established areas with mature landscaping.
• Newer luxury home communities and custom-home enclaves.

Clients who are exploring any of these neighborhoods, or comparing them as options, can ask for guidance on lifestyle, housing types and current market conditions in each area.

These contact details are published on the Osterman Real Estate website for reaching Realtor® Thomas Osterman directly.

Office and mailing information

• Office address (per website contact pages):

645 E Missouri Ave Ste 270 Phoenix, AZ 85012

• Mailing address (per website):

PO Box 7336 Phoenix, AZ 85011-7336

Online contact options

• Visitors to the website can:
• Submit a "Request a Call Back" form to have Thomas return their call.
• Request the free luxury real estate guide / ebook and opt in to receive future communications.

Availability

• The website notes that Thomas is available 7 days a week to assist clients.
• Meetings and property tours are typically by appointment; specific times are arranged directly with each client.

Geographic focus

• Greater Phoenix, Arizona, with an emphasis on:
• Paradise Valley
• North Scottsdale
• Central Scottsdale
• Arcadia
• Biltmore
• North Central Phoenix
• North Phoenix

Luxury real estate articles and market updates

• The site includes a blog with luxury real estate articles and market commentary, such as:
• Arizona luxury real estate market forecasts for Greater Phoenix.
• Quarterly updates on broader U.S. and Arizona housing trends.
• Neighborhood-level insights for areas like Paradise Valley, North Scottsdale, Arcadia, Biltmore and North Central Phoenix.
• Articles discuss topics such as:
• Current demand and inventory for luxury homes.
• Median prices and days-on-market trends in key luxury neighborhoods.
• Factors driving demand for luxury homes in Greater Phoenix (for example, cost of living, migration from other states, lifestyle amenities).
• Features luxury buyers commonly look for, such as outdoor living spaces, fitness rooms, spa-like bathrooms and smart-home technology.

How clients can use these resources

• Prospective buyers and sellers can review the ebook and articles to:
• Compare luxury neighborhoods in and around Phoenix.
• Understand recent market conditions and trends.
• Clarify their priorities before buying or selling.
• For personalised guidance, clients are encouraged to contact Thomas directly using the phone or email details in the contact document.

Ask anyway — the agent will say plainly that it is not published rather than guess.