# Osplabs > Official Osplabs business agent. OSP delivers custom healthcare software solutions in the USA, combining advanced technology and expert talent to turn your… ## Ask it a question Osplabs answers for itself at https://api.hailera.com/mcp/osplabs. A client that speaks MCP can connect to that address; the tool is ask_osplabs and the protocol is 2026-07-28. Where this file and the agent disagree, the agent is current. ## About Osplabs Company Overview OSP Labs is a healthcare technology company that began its journey in 2009. The company helps healthcare businesses adopt digital-first solutions focused on performance, efficiency, and growth. Its mission is to become an indispensable partner to healthcare organizations by providing differentiated knowledge and technology solutions. OSP uses AI and IoT to support digital health innovation, improve clinical operations, strengthen digital health infrastructure, and help clients provide better patient care. Experience and Reach - 16+ years of healthcare experience - 200+ healthtech experts - 700+ healthcare solutions delivered - 200+ global clients served - 98% client retention rate - 7+ years of partnerships with long-term clients OSP works with healthcare providers, payers, revenue cycle management companies, medical billing services, health IT organizations, and enterprise solution providers. Recognition and Certifications OSP lists the following recognitions and certifications: - AICPA SOC 2 Type II Certified - ISO 27001 Information Security Management - ISO 9001:2015 Quality Certified - Fast 100 and Innovation Awards, HBJ 2021 - The President's Lifetime Achievement Awards - AWS Partner Select Tier Services Why Organizations Choose OSP OSP emphasizes compliance-first engineering, healthcare expertise, interoperability, AI, automation, cloud technology, and end-to-end digital transformation. The company states that its solutions meet HIPAA, SOC 2, and ISO 27001 standards to protect patients' private information. Source: https://osplabs.com ## What Osplabs does Core Services OSP provides custom healthcare technology services, including: - Healthcare software development - Healthcare product development - Healthcare solutions enhancement - mHealth development - Robotic process automation - Healthcare consulting - EHR and EMR software solutions - Healthcare AI solutions - Healthcare cloud solutions - Dedicated quality assurance Healthcare Solutions OSP develops and supports solutions for: - EHR and EMR systems - Practice management - Revenue cycle management - Medical billing and coding - Medical payment systems - Telehealth - Remote patient monitoring - Healthcare EDI - Patient portals - Healthcare CRM - Population health management - Medical records management - Healthcare scheduling - Pharmacy management - Hospital management - Healthcare document management Integration and Transformation Capabilities OSP delivers EHR integration, Epic integration and consulting, healthcare data migration, healthcare API integration, interoperability solutions, and health information exchange software. Its integration capabilities include systems such as Epic, Cerner, athenahealth, Allscripts, Redox, eClinicalWorks, Meditech, PointClickCare, Surescripts, and NextGen. The company also provides digital transformation services covering healthcare IT modernization, workflow digitization and redesign, agile healthcare product development, and HIPAA-compliant system architecture. Selected Outcomes OSP reports the following outcomes across its work: - 85% reduction in data silos - 35% increase in patient satisfaction - 75% reduction in claim denials - 45% improved clinical workflow efficiency - 25% increase in reimbursement rates - 80% reduction in migration downtime Source: https://osplabs.com ## Where Osplabs works Names United States as a service area. Areas beyond these are not published. ## AI Revenue Cycle Products Revenue Engine AI OSP's Agentic AI Revenue Engine automates payer calls for claim-status checks. It can: - Automatically call payers to check claim status - Capture claim updates without manual follow-up - Log and report claim status directly to an Excel sheet - Reduce staff time spent on hold with payers OSP states that the product provides 80% reduction in staff time on payer calls and 100% automated claim-status tracking. Denial Engine AI OSP's RCM Revenue Engine works with denied claims from EHRs, clearinghouses, or manual uploads. It uses AI to identify denial root causes, determine an appropriate resolution, and automate workflows such as appeal letters, resubmissions, and payer follow-up. Capabilities include: - Identifying the root cause of each denial - Auto-generating appeal letters tailored to payer requirements - Resubmitting claims or routing complex cases to staff - Tracking denials from identification through resolution OSP states that the product delivers four-times-faster denial resolution and a five-times reduction in denial-management workload. Claim Engine AI OSP's AI Claims Scrubbing Agent validates claims before submission. It checks coding accuracy, payer rules, NCCI edits, and eligibility in real time. Capabilities include: - Validating CPT, ICD-10, and HCPCS codes against payer-specific rules - Detecting coding errors, missing modifiers, and bundling violations - Verifying eligibility, prior authorization, and coordination of benefits - Routing clean claims to payers - Flagging claims that need fixes with specific instructions OSP reports a 95%+ first-pass clean claim rate and a 50% reduction in manual claim review. Source: https://osplabs.com ## AdvancedMD Integration AdvancedMD Services OSP provides AdvancedMD implementation, optimization, support, integration, configuration, and data migration services. AdvancedMD includes EHR, medical billing, and practice management capabilities. OSP can help organizations select and customize the platform, including telemedicine, intelligent reporting, and business intelligence features. Integration Capabilities OSP can connect AdvancedMD with: - Practice management systems - Patient portals - Telemedicine applications - Remote patient monitoring platforms - Laboratory and imaging software - External healthcare facilities - Other clinical, administrative, and financial systems These integrations can support the exchange of patient information, medical histories, medications, test results, treatment plans, scheduling data, clinical notes, billing and claims data, prescriptions, and laboratory results. OSP also supports secure migration from an existing EHR to AdvancedMD, configuration of user accounts and settings, and workflow continuity during system changes. AdvancedMD Integration Services Custom AdvancedMD API Development OSP analyzes objectives, plans API architecture, tests API functions, documents API code, implements security protocols, and integrates and deploys custom APIs into AdvancedMD systems. Third-Party Application Integration Services include checking application compatibility, obtaining API access and authorization, supporting data migration, customizing dashboards, configuring data synchronization and user authentication, and monitoring integration performance. Telehealth Integration OSP can set up API connections between AdvancedMD and telehealth applications, configure data mapping and transformation, customize scheduling and appointment reminders, implement authentication and encryption mechanisms, and conduct testing and quality assurance. Reported Benefits AdvancedMD integration can help organizations streamline scheduling, billing, documentation, reporting, patient engagement, and revenue cycle workflows. OSP states that cloud-based integration can improve accessibility, reduce dependence on on-premises infrastructure, and support secure remote task management. Integrated reporting and analytics can provide visibility into operations, financial performance, and patient outcomes. Source: https://osplabs.com