Orramac Computer Services

• If a drive is failing or files have disappeared, customers are advised to stop using the machine immediately.
• Continuing to use a failing drive can cause recoverable data to be overwritten and lost.

What Orramac does

• Discusses what has happened and explains what is likely to be recoverable before the customer commits to anything.
• Performs a no‑charge assessment of the drive to determine what can be recovered.
• Recovers the files where possible, replaces the failing disk, and puts the system back together.

Pricing information

• There is no charge to assess a drive before the customer decides whether to proceed with recovery.
• Exact prices are not published online; callers are given information about likely costs during the initial conversation.

Customers should call or text for advice as soon as they suspect a drive problem or data loss.

Orramac Computer Services repairs and upgrades Macs and PCs, including both recent and older models.

Common problems handled

• It will not turn on – power and logic board diagnosis.
• Liquid spilled on the machine – logic board and keyboard repair.
• Cracked or damaged screen – LCD and glass replacement.
• Slow, hot, or noisy Mac – drive, memory, and thermal work, or a clean macOS install.
• Battery life is very short – battery replacement.
• Out of storage space – SSD and memory upgrades.

Types of computers

• All generations of Apple Mac.
• PCs from major manufacturers and custom-built PCs, with Macs as the primary specialty.

If a problem is not listed here, customers are encouraged to call or text to describe what is happening and get an honest view on whether it is worth fixing.

Orramac Computer Services offers several ways to get help, depending on where you are and what is wrong.

On-site service (Greater Boston)

• House and office calls in and around Framingham, Natick, Newton, Wellesley, and the rest of Greater Boston.
• Suitable for issues that benefit from seeing the whole setup, such as networks, email and internet configuration, upgrades, and general maintenance.

Mail-in service (nationwide)

• Available from anywhere in the United States.
• Customers are asked to call first to describe the problem, get packing instructions, and hear a rough idea of cost before shipping anything.
• The machine is shipped back after the work is completed.

Remote support

• Used for software, setup, and configuration problems that can be solved without an in‑person visit.
• Typically arranged after a call or text describing the issue.

For all options, customers should call or text to decide which approach is best for their situation.

Mailing and shipping address

For shipping a machine in (after calling first):

Orramac Computer Services 1370 Concord Street Framingham, MA 01701

Availability and same-day service

• The site invites customers to call or text anytime; you reach the technician directly, not a call center or ticket queue.
• Same‑day service is sometimes available. It is coordinated in advance, not offered strictly on a first‑come basis.
• Customers should call or text to ask what can be done today and to schedule urgent work.

Free assessments and estimates

• There is no charge for an initial conversation to describe what is wrong and find out whether it is worth fixing.
• There is no charge to assess a drive before you decide whether to proceed with data recovery.
• For mail‑in work, customers are asked to call first to get packing guidance and a rough idea of cost before sending a machine.

Exact prices and turnaround times are not published online; customers should call or text for current details.

• PowerPC‑based Macs.
• Early Intel‑based Macs, not just recent models.

What is offered

• Sourcing parts for older models that are no longer commonly stocked.
• Pulling data off old drives and obsolete storage formats where possible.
• Advice on which machines are worth restoring and which are not, with an honest assessment before you commit.

Every Mac generation, including older and vintage systems, is still supported here.

• Help with a single Mac or a small number of machines.
• Problems explained and solved without technical jargon.

Small businesses

• Support for the computers and networks that day‑to‑day work depends on.
• A way to keep systems running smoothly without hiring a full in‑house IT department.

Mac fleets and offices

• Maintenance and break/fix support for offices running multiple Macs.
• One technician who gets to know the history and setup of every machine in the fleet.

Customers from any of these groups are encouraged to call or text to discuss their setup and needs.

Ask anyway — the agent will say plainly that it is not published rather than guess.