East River Job Center

Bronx Satellite

• Phone: 929-252-4269; 718-883-8296
• Fax: 718-617-4253
• Primary role: Handles face-to-face recertifications and emergency walk-in activities for the Family Call Center's active child-only cases whose payees are not in receipt of cash assistance.

Brooklyn Satellite

• Address: 2400 Fulton Street, 3rd and 4th Floors, Brooklyn, NY 11233
• Phone: 929-221-8267; 718-883-8296
• Fax: 718-827-6978
• Primary role: Handles face-to-face recertifications and emergency walk-in activities for the Family Call Center's active child-only cases whose payees are not in receipt of cash assistance.

Manhattan Satellite

• Phone: 212-666-7566; 718-883-8296
• Fax: 212-666-3428
• Primary role: Handles face-to-face recertifications and emergency walk-in activities for the Family Call Center's active child-only cases whose payees are not in receipt of cash assistance.

Queens Satellite

• Address: 32-20 Northern Boulevard, Queens, NY 11101
• Phone: 718-752-3937; 718-883-8296
• Fax: 718-784-6119
• Primary role: Handles face-to-face recertifications and emergency walk-in activities for the Family Call Center's active child-only cases whose payees are not in receipt of cash assistance.

Family Service Call Center (Central)

• Address: 165-08 88th Avenue, 5th Floor, Queens, NY 11432
• Fax: 718-883-8233; 718-883-8195
• HDU fax: 917-639-2536
• Primary role: Mail and phone operation servicing active child-only cases whose payees are not in receipt of cash assistance.

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For current hours of operation or additional services at these locations, customers should contact the relevant number above or check nyc.gov.

Specialized HRA Application and Service Centers

These centers provide services for specific groups or needs, as described on nyc.gov.

Union Square Service Center

• Phone: 929-252-5580; 929-252-5520
• Fax: 917-639-2527
• HDU fax: 917-639-2529
• Primary focus: Serves individuals identified as having significant barriers to employment and needing specialized services.

Michael J. Handy Veterans' Service Center

• Address: 25 Chapel Street, 6th Floor, Room 606, Brooklyn, NY 11201
• Phone: 718-222-2430
• Fax: 917-639-2517
• HDU fax: 917-639-2518
• Primary focus: Serves cash assistance cases in which at least one household member is a veteran.

Common Benefit Identification Card (CBIC) EBT Services Office

• Address: 785 Atlantic Avenue, 1st Floor, Brooklyn, NY 11238
• Primary focus: Administers permanent replacement Electronic Benefits Transfer (EBT) cards.

Refugee and Immigrant Service Center

• Address: 25 Chapel Street, Brooklyn, NY 11201
• Phone: 929-221-4902
• Fax: 917-639-2484
• HDU fax: 917-639-2485

Residential Treatment Service Center

• Phone: 929-252-5910
• Fax: 917-639-2525
• Primary focus: Serves individuals currently residing in a residential treatment facility.

Special Project Center

• Address: 109 E. 16th Street, 6th Floor, New York, NY 10003
• Phone: 929-252-5775; 929-252-5742
• Primary focus: Serves ACS youth that have been referred.

Transportation Unit

• Address: 25 Chapel Street, 6th Floor, Brooklyn, NY 11201
• Phone: 718-473-8310

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For details on specific services available at each center, customers should contact the location directly or visit nyc.gov.

Names East as a service area. Areas beyond these are not published.

Bronx

HRA Benefits Access Center Crotona

• Address: 1910 Monterey Avenue, Bronx, NY 10457
• Phone: 929-252-7310; 929-252-7311
• Fax: 917-639-2474
• HDU fax: 718-901-0264
• Hours: Monday – Friday 8:30am to 5:00pm

HRA Benefits Access Center Fordham

• Address: 2541–2549 Bainbridge Avenue, Bronx, NY 10458
• Phone: 929-252-3331; 929-252-3332
• Fax: 718-220-5775
• HDU fax: 917-639-2510

HRA Benefits Access Center Concourse

• Address: 845 Barretto Street, Bronx, NY 10474
• Phone: 929-252-8991
• Fax: 917-639-2545

HRA Benefits Access Center Hunts Point

• Address: 847 Barretto Street, Bronx, NY 10474
• Phone: 929-252-4352; 929-252-4349
• Fax: 917-639-2481; 718-617-7393

HRA Benefits Access Center Rider

• Address: 300 Canal Place, Bronx, NY 10451
• Phone: 718-742-3924
• Fax: 917-639-2507
• HDU fax: 718-742-3926

Brooklyn

HRA Benefits Access Center Bushwick

• Address: 2 George Street, Brooklyn, NY 11206
• Phone: 212-331-4289; 212-331-4280
• Fax: 917-639-2487
• HDU fax: 718-963-4284
• Hours: Monday – Friday 8:30am to 5:00p

HRA Benefits Access Center Clinton Hill

• Address: 495 Clermont Avenue, Brooklyn, NY 11238
• Phone: 929-221-2809; 929-221-1568
• Fax: 917-639-2511
• HDU fax: 718-639-7705

HRA Benefits Access Center Coney Island

• Address: 1912 Mermaid Avenue, Brooklyn, NY 11224
• Phone: 718-333-3100
• Fax: 917-639-2515
• HDU fax: 917-639-2516

HRA Benefits Access Center East New York

• Address: 2400 Fulton Street, 1st Floor, Brooklyn, NY 11233
• Phone: 718-636-2495; 929-221-0565
• Fax: 917-639-2490
• HDU fax: 718-636-2358

Manhattan

HRA Benefits Access Center Dyckman

• Address: 4055 10th Avenue, New York, NY 10034
• Phone: 212-331-5110; 212-331-5109
• Fax: 917-639-2497
• HDU fax: 917-639-2503

HRA Benefits Access Center East End

• Address: 2322 Third Avenue, New York, NY 10035
• Phone: 212-274-4951
• Fax: 917-639-2502
• HDU fax: 917-639-2503

HRA Benefits Access Center St. Nicholas

• Address: 132 W. 125th Street, New York, NY 10027
• Phone: 212-274-5162
• Fax: 917-639-2499
• HDU fax: 917-639-2500

HRA Benefits Access Center Lower Manhattan

• Address: 109 E. 16th Street, New York, NY 10003
• Fax: 917-639-2505
• HDU fax: 917-639-2506

Queens

HRA Benefits Access Center Jamaica

• Address: 165-08 88th Avenue, Queens, NY 11432
• Phone: 718-523-2146; 718-883-8250
• Fax: 917-639-2477
• HDU fax: 917-639-2478

HRA Benefits Access Center Queens

• Address: 32-20 Northern Boulevard, 4th Floor, Queens, NY 11101
• Phone: 718-784-5919; 718-784-6043
• Fax: 917-639-2493
• HDU fax: 917-639-1120

HRA Benefits Access Center Rockaway

• Address: 219 Beach 59th Street, Queens, NY 11692
• Phone: 718-637-2144; 718-637-2140
• Fax: 917-639-2521
• HDU fax: 917-639-2522

Staten Island

HRA Benefits Access Center Richmond

• Address: 201 Bay Street, Staten Island, NY 10301
• Phone: 929-221-7915; 929-221-7909
• Fax: 917-639-2519
• HDU fax: 917-639-1109
• Center hours: Monday – Friday 8:30am to 5:00pm

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If hours are not listed for a center above, customers should call the location or visit nyc.gov for the most up-to-date schedule and service information.

Ask anyway — the agent will say plainly that it is not published rather than guess.