NexusTek

Who We Serve

• Mid-to-enterprise companies that need secure, modern IT environments
• Organizations that want to modernize operations using cloud, data, AI, and advanced cybersecurity
• Businesses that require ongoing IT management rather than "break-fix" support
• Customers across 48 U.S. states and Canada, with a national mobile workforce

Scale, Experience, and Approach

• 1,200+ customers
• 100+ strategic technology partnerships
• 98% customer satisfaction rating
• ~6-year average client relationship (as reported on the website)
• Recognized on the CRN MSP500 ranking for managed service providers

NexusTek focuses on:

• Repeatable, proven solutions aligned to each customer's goals
• End-to-end engagement across the lifecycle: Advise → Implement → Manage
• Security, reliability, and compliance as core design principles
• Long-term partnerships rather than short-term projects

Locations and Reach

• Strategic office presence in Colorado, California, and New York
• Network Operations Centers (NOCs) distributed across the U.S.
• Ability to serve customers on a national scale through a combination of on-site and remote services

Types of Solutions

NexusTek's portfolio spans:

• Managed IT services and IT operations
• Hybrid cloud and hosted infrastructure
• Cybersecurity services, SOC, and MDR
• Data and AI services, including secure AI platforms
• Compliance-focused solutions such as CMMC 2.0

For details on specific services, see the dedicated documents for Cloud Services, Cybersecurity Services, Data and AI Services, and CMMC 2.0 Compliance Services.

The goal is to help clients:

• Achieve and sustain CMMC 2.0 compliance
• Strengthen cybersecurity postures in line with federal standards
• Protect sensitive defense-related data
• Maintain eligibility for Department of Defense (DoD) contracts

One Partner for the CMMC Journey

NexusTek positions itself as a single partner across the CMMC lifecycle, applying the same model it uses to run IT environments for 1,200+ customers:

• Operating secure IT environments
• Building and maintaining secure enclaves
• Documenting controls
• Supporting audits and ongoing compliance

CMMC 2.0 Services by Phase

ADVISE – CMMC 2.0 Readiness Assessment

• Gap analysis mapped to all 110 NIST SP 800-171 controls
• Prioritized remediation roadmap
• Establishment of an initial SPRS score baseline

IMPLEMENT – Remediation and Implementation

• Deployment of technical controls across access, identity, endpoints, email, logging, and communications
• Development and documentation of System Security Plans (SSP)
• Development and documentation of Plans of Actions and Milestones (POA&M)

MANAGE – Continuous Compliance Management and Monitoring

• Ongoing operation of the secure enclave and supporting infrastructure
• Maintenance of SSP, POA&M, and security posture between assessment cycles

CMMC 2.0 Levels Supported

Services are structured to align with CMMC 2.0 levels:

• Level 1 – Foundational: For organizations handling only FCI; focused on basic safeguarding practices and annual self-assessments.
• Level 2 – Advanced: For organizations handling CUI; aligned to NIST SP 800-171 and third-party assessments.
• Level 3 – Expert: For contractors supporting high-priority DoD programs; aligned to NIST SP 800-172 with government-led assessments.

Supporting IT and Security Services for CMMC

To support compliance efforts, NexusTek can combine CMMC-focused work with:

• Managed infrastructure
• Managed networks
• 24/7 monitoring and support
• Hybrid cloud services
• Cybersecurity and Managed Detection and Response (MDR)
• Data and AI services aligned to compliance requirements

Experience and Guidance

NexusTek references more than 20 years of experience addressing demanding cybersecurity and compliance needs, including work with frameworks such as NIST 800-53, SOC 2, and CMMC. The company publishes guides, resources, and podcasts to help organizations understand CMMC 2.0 timelines, scoping considerations, and enforcement trends.

Businesses pursuing or maintaining DoD contracts can engage NexusTek to assess readiness, remediate gaps, and support long-term compliance operations.

Cloud Services Overview

NexusTek Cloud Services help organizations modernize IT operations and achieve the right balance of performance, agility, control, and cost. Solutions are designed to support workloads on premises, in the cloud, and at the edge.

Core goals include:

• Maximizing the value of public, private, and hybrid cloud investments
• Enabling seamless workload placement based on performance, compliance, and cost
• Preparing infrastructure for AI, automation, and next-generation applications

End-to-End Cloud Approach

NexusTek applies the Advise → Implement → Manage lifecycle to cloud services:

• Advise – Assess current environments, clarify business objectives, and define cloud roadmaps.
• Implement – Design and deploy scalable, secure cloud architectures and migrations.
• Manage – Provide 24/7/365 management and optimization of cloud environments.

Managed Hybrid Cloud Services

Managed hybrid cloud services provide:

• 24/7/365 monitoring and management across infrastructure, networks, Kubernetes, and cloud-native apps
• Resource and cost optimization
• Continuous operational improvement

Public Cloud Services

Through deep partnerships with Microsoft Azure, AWS, and Google Cloud Platform (GCP), NexusTek offers:

• Secure, scalable public cloud environments
• Design and deployment aligned to business and compliance requirements
• Access to experienced cloud experts

NexusTek Private Cloud

NexusTek operates private and virtually private cloud options that provide:

• Tailored cloud solutions with predictable, usage-based costs
• Elimination of many capital infrastructure expenses
• Seamless integration with other environments
• Personalized support with a single point of contact

NexusTek Virtual Desktop

Virtual desktop services are designed to:

• Enable secure, scalable remote work on any device
• Provide ongoing OS maintenance and geo-redundant backups
• Improve security, governance, and control
• Use consistent, per-user monthly pricing models (specific rates are not listed on the public site)

Additional Cloud-Related Services

NexusTek also supports cloud initiatives through:

• Cloud consulting – Strategic guidance to improve productivity, controls, and operations
• Cloud security – Protection of data and applications hosted in the cloud
• Multi-cloud solutions – Performance, resilience, and cost optimization across multiple providers
• Cloud migration – Non-disruptive migration from on-premises or other cloud platforms

Recognized Partnerships

NexusTek is described on the site as an award-winning Microsoft partner and an AWS Select Partner, reflecting its focus on delivering cloud solutions in partnership with major hyperscale providers.

IT Service Model

NexusTek structures its services around a three-stage lifecycle:

1. Advise – Discover, evaluate, and assess current IT capabilities and business needs; define desired future states and roadmaps.
2. Implement – Design, architect, and deploy secure solutions across infrastructure, cloud, security, and applications.
3. Manage – Provide fully managed, ongoing operations with continuous optimization and 24/7/365 support.

This lifecycle applies across offerings such as cloud, cybersecurity, IT operations, and data and AI services.

Advisory Services

Advisory services focus on understanding where a customer is today and where they need to go:

• Current-state assessments of IT environments
• Strategic roadmapping aligned to business outcomes
• Security and compliance readiness reviews
• Guidance on modernizing infrastructure, cloud, and data platforms

Professional Services

Professional services cover the design and implementation of secure-by-design solutions, including:

• Solution architecture and detailed design
• Deployment and configuration of infrastructure, cloud, and security technologies
• Migration projects (for example, to public, private, or hybrid cloud)
• Integration work across systems and applications

Managed Services

NexusTek provides managed services to operate and optimize customers' environments day-to-day, including:

• Managed IT operations and help desk services
• Managed hybrid cloud infrastructure and networks
• Ongoing management, patching, monitoring, and optimization
• Managed cybersecurity and SOC-backed services (see Cybersecurity Services document)

vCIO and vCISO Services

For organizations that need strategic technology leadership without hiring full-time executives, NexusTek offers:

• vCIO (Virtual CIO) – Strategic guidance on IT roadmaps, budgets, and technology alignment to business goals.
• vCISO (Virtual CISO) – Security leadership focused on cyber risk reduction, compliance alignment, and security program design.

Service Characteristics

Across advisory, professional, and managed services, NexusTek emphasizes:

• 24/7/365 domestically staffed support
• Repeatable, proven delivery methodologies
• Alignment to security and compliance requirements
• Long-term partnerships and continuous improvement

These contact details are published on the NexusTek website for business and sales inquiries.

Office Address (New York)

The following address is listed on the website:

• Address: 42 West 38th Street, Third Floor, New York, NY 10018, United States

Geographic Presence

According to the website, NexusTek has:

• Strategic office presence in Colorado, California, and New York
• Network Operations Centers (NOCs) distributed across the United States
• Customers in 48 U.S. states and Canada, and experience serving organizations in additional regions such as Europe and Mexico

Support Model

• NexusTek emphasizes 24/7/365 support for its managed services and cybersecurity offerings.
• Support is described as being delivered by a domestically staffed team.

How to Get in Touch

For prospective and existing customers:

• Call 877-470-0401 for sales and general inquiries.
• Email info@nexustek.com for additional information or to request contact.

The website also includes "Contact Us" and "Client Support" options where customers can request assistance or connect with support teams. Specific help desk portals, ticketing URLs, or login links are not listed here and should be obtained directly from NexusTek if needed.

Lists Central as a location. Names California, Colorado, New York, and United States as a service area. Areas beyond these are not published.

Key objectives include:

• Safeguarding critical apps, systems, users, and data
• Elevating cybersecurity programs (from foundational to advanced)
• Staying ahead of regulatory and insurance-driven requirements

Core Cybersecurity Services

Managed Cybersecurity

• 24/7/365 threat protection with customizable service plans
• Enhanced security and risk mitigation
• Support for meeting industry standards and insurance requirements

Vulnerability Management

• Ongoing identification and prioritization of vulnerabilities
• Support for remediation planning and execution
• Alignment with regulatory and policy expectations

Infrastructure Security

• Security controls for cloud, network, and other critical infrastructure
• Measures to reduce the risk of data breaches
• Support for secure access for on-site, remote, and hybrid workers

Identity and Access Management (IAM)

• Zero trust-oriented access controls
• Management of user and device permissions across environments
• Stronger protections against unauthorized logins and account compromise

Cybersecurity Monitoring

• Around-the-clock monitoring for threat detection, alerting, and response
• Focus on preventing downtime and data loss
• Support for cyber insurance compliance expectations

Cybersecurity Assessments

• Assessments to uncover vulnerabilities and gaps
• Identification of compliance and regulatory gaps
• Actionable plans to harden security postures

Zero Trust Network Access (ZTNA)

• Secure remote access and always-on connectivity
• Advanced authentication and policy-based controls

Security Awareness Training

• Expert-led training for employees
• Threat reporting practices and guidelines
• Simulated attacks to test and improve readiness

Managed Detection and Response (MDR) and SOC

NexusTek operates a Security Operations Center (SOC) that underpins services such as Managed Detection and Response (MDR):

• 24/7/365 coverage and support
• Advanced systems and tools for monitoring and response
• Rapid remediation and response to detected threats
• Access to deep cybersecurity expertise

Additional Security Offerings

• Cloud security – Protection for cloud-hosted data and applications
• vCISO services – Access to senior security leadership on a virtual basis

NexusTek emphasizes an Advise → Implement → Manage lifecycle across cybersecurity, from assessments and strategy, to solution build-out, to ongoing monitoring and response.

Primary goals include:

• Planning and executing AI strategies aligned to business outcomes
• Modernizing data infrastructure for analytics and AI
• Ensuring security, governance, and compliance for AI initiatives

Lifecycle Approach to AI

NexusTek applies the Advise → Implement → Manage lifecycle to AI projects:

• Advise – Evaluate current data, infrastructure, and AI capabilities; define go-forward plans.
• Implement – Build, deploy, and integrate AI solutions aligned to strategic priorities.
• Manage – Provide ongoing management and monitoring to support long-term performance and value.

NexusTek Secure AI Platform

The NexusTek Secure AI Platform is described on the site as an enterprise-grade environment for AI that focuses on:

• Strong data security, governance, and administration
• Secure AI usage across websites, applications, and work environments
• Safe adoption of generative AI with oversight and observability

Core Data and AI Offerings

AI Consulting

• AI education and strategy support
• Use case identification and prioritization
• AI readiness assessments
• Accelerator-style engagements to get from concept to implementation faster
• Custom assistant and agent development

Forward Deployed Engineering

• Embedding a senior NexusTek engineer within a customer team
• Direct support to build, deploy, and run AI solutions in production
• Access to the broader NexusTek stack (cloud, security, managed IT, and data and AI)
• Designed with regulated environments in mind

AI Security

• Secure platform and secure browser solutions
• Emphasis on data protection, policy enforcement, and governance around AI usage

Managed AI Services

• Managed AI operations, including GPU infrastructure where applicable
• Managed intelligence services for ongoing optimization
• Central management of access to multiple AI models through the secure platform

Data Modernization Services

• Data quality improvement and data architecture design
• Pipeline design and data governance
• Building a modern data ecosystem that supports advanced analytics and AI

AI Readiness Services

NexusTek offers structured assessments and workshops to help customers:

• Review compliance and security for AI
• Understand current data classification and governance
• Analyze current state of technology and infrastructure
• Build implementation roadmaps for safe, effective AI adoption

These services are aimed at organizations that need both strategic guidance and hands-on support to bring AI into production safely and effectively.

Ask anyway — the agent will say plainly that it is not published rather than guess.