Neon Rain

• Neon Rain is a Denver-based web design and custom software development agency founded in 2002.
• The team plans, designs, and builds custom websites, web applications, mobile apps, e-commerce solutions, and AI-enabled automation tools.
• The company emphasizes clear communication: listening first, avoiding high-pressure sales, and explaining technical concepts in plain language.
• Clients work with a dedicated project manager and can typically expect fast response times (often within hours).

Who we work with

Neon Rain works with organizations of many sizes and types, including:

• Small businesses
• E-commerce brands
• Educational organizations
• Startups (including stealth-mode startups)
• Enterprise companies
• Non-profits
• Government agencies and school districts
• High-risk industries (such as cannabis / MJ)

Neon Rain is based in Denver, Colorado, and regularly works with clients in Denver and across North America and beyond.

Contact details

• Business name: Neon Rain (Neon Rain Interactive, LLC dba Neon Rain)
• Phone: (303) 957-3092
• Website: https://www.neonrain.com
• Address: 1001 Bannock St #626, Denver, CO 80204, USA

How to start a project or ask questions

• Prospective clients can use the "Get in Touch" / contact form on the website to share basic project details.
• Neon Rain typically replies within one business day (often sooner) to discuss goals, budget, scope, and next steps.
• Initial consultations are described as consultative ("listen first, sell never") and focused on understanding the business problem before recommending solutions.

Web application development

• Neon Rain builds custom web applications for organizations that need more than a marketing website.
• Example types of applications the team has delivered include:
• A Salesforce-integrated research portal used by policymakers in all 50 states
• An online tool to help engineers choose the correct gasket for cross-country pipelines
• Workflow automation systems, such as tools that text employees when a shift opens
• Custom inventory and membership systems
• Internal business tools and data processing pipelines
• Every project is approached individually with a focus on discovery, architecture, and how the application will integrate with other systems.
• Technologies mentioned on the site include Python, Node, React, Laravel, and custom APIs. The stack is chosen based on the problem, not a fixed preference.

Mobile app development

• Neon Rain offers mobile app development as part of its services.
• Mobile projects can range from simpler apps to complex solutions integrated with web platforms and third-party APIs.
• The team supports clients from early-stage ideas through launch and ongoing iteration.

AI, automation, and workflow tools

• Neon Rain helps businesses automate repetitive or complex processes using custom software and AI-enabled tools.
• Examples of automated workflows mentioned include:
• Medical billing code verification
• Shift notifications that text employees when a slot opens
• Lead scoring and routing
• QuickBooks invoice processing
• PDF processing pipelines
• Chatbots that are designed to understand context
• The team focuses on using AI and automation to reduce manual work, improve accuracy, and streamline business operations.

Types of clients and projects

Neon Rain works with:

• Small and mid-sized businesses
• E-commerce companies
• Educational organizations and nationwide agencies
• Startups with new product ideas or MVPs
• Enterprise teams
• Non-profits and government entities

Projects range from straightforward marketing sites to complex, multi-system applications where other agencies may bring Neon Rain in as a development partner.

Custom web application pricing

• Custom web applications are priced separately from marketing websites.
• The website states that custom web applications typically range from about $20,000 to $100,000+, with the actual price depending heavily on what the application needs to do.
• Examples of factors that influence cost include: business rules, integrations, data volume, user roles, security requirements, and performance needs.
• Neon Rain does not use one-size-fits-all templates for web applications; each project is scoped and estimated individually, with options to phase work if budget is a concern.

Project timelines

• Timelines vary by project size and complexity.
• For custom website redesigns:
• A typical project can take 6–12+ weeks.
• Some simpler projects have been completed in about 4 weeks.
• More complex websites have taken around 24 weeks.
• A common range mentioned for a typical site (including discovery, design, feedback rounds, and content migration) is about 12–16 weeks.
• For custom web applications and more complex builds:
• Timelines range more widely, from relatively short projects to multi-year engagements where organizations continue to add features over time.
• Neon Rain emphasizes discovery and planning before development to avoid building the wrong thing.

Ownership of code and website

• Once a project is paid in full, the custom code Neon Rain writes for that project is typically owned by the client, according to the website.
• Neon Rain's stated approach is to hand over:
• Code
• Documentation
• Credentials
• Other agreed project assets
• The company states that it does not hold websites or code "hostage" to prevent clients from leaving.

Hosting and performance

• Neon Rain manages hosting for many of its WordPress clients.
• Managed hosting services described on the site include:
• Server management and performance tuning
• SSL certificate management
• Uptime monitoring and alerts (the team receives alerts if something goes down, even overnight)

Ongoing maintenance and support

• Neon Rain offers ongoing support after launch, and many clients stay with the company long term.
• A WordPress Maintenance and Care Plan described on the site includes:
• Plugin updates (monthly or sooner for urgent patches)
• Daily backups
• Daily malware scans
• A custom security profile for each site
• An active web application firewall (WAF)
• Security is treated as part of how Neon Rain builds and maintains sites, not as an optional add-on.
• If a managed site does experience a security issue or malware incident, Neon Rain states that it will handle cleanup without additional charges under the maintenance/security approach described.

Ask anyway — the agent will say plainly that it is not published rather than guess.