# Neoito > Official Neoito business agent. NeoITO builds enterprise AI and commerce systems for companies that would rather get it right the first time. ## Ask it a question Neoito answers for itself at https://api.hailera.com/mcp/neoito. A client that speaks MCP can connect to that address; the tool is ask_neoito and the protocol is 2026-07-28. Where this file and the agent disagree, the agent is current. ## About Neoito Company overview NeoITO builds enterprise AI and commerce systems for companies that want to get it right the first time. The company was founded by technology leaders with experience at Sears, Lowe's, and Hallmark, bringing enterprise expertise and startup agility together. NeoITO has: - More than 10 years of experience - 500+ projects - 100+ clients - 3 locations - Experience partnering with more than 200 startups The company helps enterprises with innovation roadmaps, complex e-commerce challenges, digital transformation, AI, and modern engineering practices. Values - Engineering Excellence: Quality code, scalable architectures, and sustainable practices. - Client Partnership: Working as a partner in the client's journey rather than simply as a vendor. - Continuous Innovation: Bringing current technology innovations to engagements. Source: https://neoito.com ## What Neoito does Scaling retail and commerce NeoITO helps commerce teams modernize platforms, improve reliability, and create adaptable digital experiences. The practice covers: - Legacy platform modernization - Headless and composable commerce - Performance engineering for high-traffic experiences - SAP Commerce Cloud, Hybris, Spartacus, and custom storefronts - ERP, CRM, inventory, and order-flow integrations - AI-powered merchandising, personalization, and demand forecasting SAP Commerce Cloud NeoITO delivers SAP Commerce Cloud implementations, headless storefronts, ERP and CRM integrations, and AI-powered merchandising for global B2B brands. Services include: - SAP Commerce Cloud and Hybris implementation - Spartacus and custom headless storefronts - B2B automation - ERP, CRM, and data-platform integration - Real-time data and order management - Recommendation engines, demand forecasting, personalization, and GenAI The SAP delivery process includes a digital discovery workshop, custom SAP architecture, and rapid implementation and MVP work. Security capabilities listed by NeoITO include end-to-end encryption, fine-grained access control, and compliance assurance for GDPR, HIPAA, and SOC2. Source: https://neoito.com ## Where Neoito works Names Ceará as a service area. Areas beyond these are not published. ## Data, AI & Customer Intelligence Data and AI practice NeoITO builds systems that surface insights from existing business data. Capabilities include: - Demand forecasting - Inventory intelligence - Recommendation engines - Predictive analytics - Large language models - Computer vision - Natural language processing - Cloud AI and MLOps The practice works with technologies including Databricks and Snowflake. CRM and CDP practice NeoITO unifies customer data, workflow automation, reporting, and integration architecture into an intelligent layer. This helps sales, support, operations, marketing, and leadership teams access shared customer context and act at the right time. Services include: - CRM workflows for sales, service, construction, mortgage, and operations teams - Customer data unification across product, sales, support, and marketing - Reporting and insight generation - Internal tools and operational automation - Real-time flows between CRM, ERP, commerce, and analytics platforms - Customer segmentation and personalized outreach The technology stack includes CRM systems, custom workflow tools, Node.js, React, PostgreSQL, MongoDB, event-driven architecture, REST and SOAP APIs, Azure OpenAI, and analytics dashboards. Source: https://neoito.com ## Engagement Approach How NeoITO works NeoITO starts with the client's business outcome and works backward to the architecture. Its approach is guided by two principles: Builders, not consultants NeoITO does not add advisory layers between clients and the people writing the code. Engineers communicate directly with stakeholders, allowing decisions to happen quickly. Systems should outlast the engagement NeoITO emphasizes clean documentation, sensible abstractions, and avoiding vendor lock-in. Systems are built with the client's future maintainers in mind so ownership can move back to the client team. Typical engagement questions - NeoITO can work alongside an internal engineering team by owning a stream, platform area, or modernization track. - Legacy systems generally do not require a big-bang rewrite; engagements can begin by reducing risk and replacing high-friction parts incrementally. - Projects typically begin with a small senior team and a tight scope, then scale after architecture, priorities, and success metrics are clear. - Architecture decisions are documented and abstractions are kept straightforward to support a clean handoff. - For organizations exploring AI, NeoITO can help identify a narrow, high-leverage use case before a larger platform investment. Source: https://neoito.com ## Startup Product Engineering Practice overview NeoITO helps startups validate ideas, attract investors, enter the market faster, and scale products without rebuilding the foundation later. The practice combines product discovery, rapid prototyping, MVP engineering, cloud-ready architecture, and cross-functional delivery. Capabilities - Product conceptualization and roadmap definition - MVP engineering for early adopters - Rapid prototyping and product discovery - Cross-functional team augmentation - Cloud-ready and scale-aware architecture - CI/CD, documentation, and handoff practices Offerings MVP Engineering Agile delivery strategies for gaining early adopters and faster market traction. Cloud-Ready Architecture Infrastructure, deployment, and observability patterns designed to support future growth. Team Augmentation Product, design, engineering, QA, DevOps, and AI expertise added to an existing team. Technology The stack includes React, Angular, React Native, Flutter, Node.js, Python, Ruby, PHP, Go, AWS, Microsoft Azure, Google Cloud Platform, Docker, Kubernetes, Jenkins, PostgreSQL, MySQL, MongoDB, Redis, GitHub, GitLab, Bitbucket, Firebase, GraphQL, OAuth, and JWT. Source: https://neoito.com