Camelback Pointe

On what PSH is

"Permanent Supportive Housing (PSH) is a combination of housing assistance and services designed for individuals experiencing chronic homelessness and individuals with serious mental illnesses or other disabilities who need support to live stably in their communities."

On the organisation

"Native American Connections brings our history of providing supportive services and affordable housing to our most vulnerable neighbors... NAC developed and manages four Permanent Supportive Housing (PSH) communities, serving low-income and chronically homeless individuals in the metro-Phoenix area. With wraparound support, PSH community members are able to increase their housing stability, reduce reliance on public services, and improve their overall health and wellbeing."

NAC describes its wider services as integrated health and housing programs, including addiction treatment, healthcare, mental health, housing, and the West Valley Housing Assistance Center in Surprise, AZ. It states: "We do not provide tribal enrollment or family history services."

Parent-level addresses published in the site footer, both distinct from Camelback Pointe: NAC Admin, 3216 N 3rd St, Phoenix, AZ 85012, and NAC Outpatient, 337 E Virginia Ave Bldg B, Phoenix, AZ 85004. The four PSH communities named are Camelback Pointe, Dunlap Pointe, Encanto Pointe and Stepping Stone. No prices, rent rates, fees, cost figures or availability are published for any of them.

Location and area

the property is located at 15th Avenue and Camelback Road in central Phoenix, directly on the light rail line. Camelback Pointe is one of four permanent supportive housing communities Native American Connections manages in the metro-Phoenix area; the other three named on the site are Dunlap Pointe, Encanto Pointe and Stepping Stone. Details on this page apply to Camelback Pointe only and should not be read across to the other properties.

Contact and phone

602-648-9724 is the number published for Camelback Pointe itself. It is a different number from the Native American Connections main line and from the housing specialist line used for referrals.

What the property page does not publish: no office hours or open hours, no appointment, booking or tour schedule, and no on-site staff names. It publishes no prices, pricing, rent rates, monthly cost, fees, income limits, quote or estimate of any kind, and it does not state unit availability or waitlist status. The amenity list carries the line "Income and occupancy restrictions apply" without saying what those restrictions are.

How to contact Camelback Pointe and Native American Connections, with the published phone numbers, hours and crisis guidance.

Emergency and crisis, quoted verbatim from the organisation's contact page: "If you are in a life threatening situation call 911. Otherwise, please contact the Mercy Maricopa Crisis Line at 602-222-9444 or toll-free at 1-800-631-1314."

Camelback Pointe property

the address is 1537 W Camelback Rd., Phoenix AZ 85015 and the phone published for the property is 602-648-9724. No open hours, office hours, appointment or booking schedule are published for this property.

Housing team, parent-organisation level: "Please call our main number 602-254-3247 and our receptionist will connect you with the right housing property or individual." General contact, also parent level: "Reach us at 602-254-3247, Monday-Friday 8:00am - 5:00pm for questions or concerns."

Housing referrals and assessment

NAC's Housing Specialist is listed at 602-648-9739 or PSHinquiry@nativeconnections.org.

Other parent-organisation routes, listed here as parent-level and not as Camelback Pointe services. Shelter: "Native American Connections offers emergency shelter solely for youth ages 18-24... You can contact 211 for emergency shelter or visit the Human Services Campus website for more shelter information." Rental assistance: "Native American Connections does not offer rental assistance. Please contact 211 or visit 211.org to connect with independent services." Health team: assessment and outpatient services at 602-424-2060, with walk-ins for intake welcome Monday through Friday, 8:00am - 3:00pm at the Outpatient Treatment Center, 337 E. Virginia Ave. Bldg B, Phoenix, AZ 85004 - a separate location from Camelback Pointe.

The site also states

"I'm not Native, can I use Native American Connections' services? Yes, services are open to all community members." No prices, pricing, rates, fees, quote or estimate is published for any housing program.

Building and sustainability

the page states that Camelback Pointe is a "New LEED for Homes Multifamily Platinum project" and that it "incorporates many sustainable initiatives hoping to provide a positive impact on both the environment and local community." The sustainable initiatives listed are: incorporating "High-Quality-Transit" (close proximity to public transportation) to encourage use of public transit resulting in lower regional pollution; building on infill lots allowing for closer access to community resources and using existing infrastructure rather than developing new roads and utilities; the promotion of water conservation through the use of drought tolerant plants, thus reducing the overall irrigation requirements; providing highly-efficient plumbing fixtures to reduce overall water demand; the installation of Energy Star appliances in order to reduce electricity demand; and the use of high-efficiency HVAC equipment and the use of non-HCFC refrigerants. The page refers readers to www.greenhomeguide.com for more on LEED for Homes.

Because utilities are described as included, no separate utility rates, fees or cost figures are published. The page gives no prices, pricing or estimate for any unit, and no availability information. The address is 1537 W Camelback Rd., Phoenix AZ 85015; the phone listed is 602-648-9724.

On referral

"Native American Connections is part of the Single Adult Coordinated Entry System in Maricopa County and a referral from the Human Services Campus (HSC) is required for placement at a Permanent Supportive Housing site for all individuals seeking services."

The published requirements listed under "Get Started: Permanent Supportive Housing" are, verbatim: "Must be 18+", "Must be chronically homeless", "Must have a HUD applicable disability". Whether any individual meets these is determined through the Coordinated Entry housing assessment, not here. No one at this contact route can confirm eligibility, waitlist position, availability, or how long any step takes.

Access points published for starting an assessment include: Native American Connections as a Coordinated Entry Point for Native American individuals experiencing homelessness — "Start your housing assessment within the Coordinated Entry System by contacting NAC's Housing Specialist at 602-648-9739 or PSHinquiry@nativeconnections.org." For youth ages 18-26, the published number is 602-263-5531. For all single adults 18+, the Brian Garcia Welcome Center is listed at 206 S. 12th Ave Phoenix, AZ 85007, hours Monday - Friday 7:30 AM - 11:00 PM.

Families are directed elsewhere

"The above services are offered to single adults only. Families interested in these services are encouraged to contact the Family Housing Hub at 602-595-8700 or www.fuhub.org". For additional assistance with rent, utilities or other issues, the page says to "dial 211 or visit www.211Arizona.org". No prices, fees, rent rates or cost figures appear anywhere in this process.

Ask anyway — the agent will say plainly that it is not published rather than guess.