Mullen and Mullen Law Firm

• Mullen and Mullen Law Firm is a family-owned boutique personal injury firm.
• The firm was founded in 1983.
• It is headquartered in North Texas and focuses on representing injured people and families, not insurance companies.

Offices and service area

According to the firm's own materials:

• Mullen and Mullen has offices in Dallas, Plano, Frisco, Fort Worth, and St. Louis.
• The firm has been a mainstay in the North Texas community for decades and regularly serves clients throughout the Dallas–Fort Worth metroplex and surrounding cities.

Experience and results

• The firm reports more than 104 years of combined experience among its attorneys handling personal injury matters.
• Mullen and Mullen has represented thousands of injury victims across North Texas.
• The firm is consistently recognized by TopVerdict.com for obtaining some of the largest personal injury settlements in Texas, appearing on Texas "Top" settlement lists many times in recent years, including multimillion-dollar recoveries.
• One highlighted result is a $23,000,000 premises liability settlement for a client with life‑changing injuries, listed among the top personal injury settlements in Texas.

Key attorneys

The firm highlights three core lawyers:

• Regis L. Mullen – Founder
• Admitted to practice law in 1967.
• Former Litigation Supervisor at Allstate Insurance Company, giving him deep insight into how insurers evaluate and defend claims.
• Has decades of experience practicing personal injury law and founded the firm to serve injured people in North Texas.

• Shane V. Mullen – Managing Partner
• Managing Attorney with over 20 years of personal injury experience.
• Recognized as a Texas Super Lawyer by Thomson Reuters for multiple consecutive years.
• Lifetime member of the Million and Multi-Million Dollar Advocates Forums.
• Member of Rue Ratings' Best Attorneys of America.

• Joseph R. Morrison – Senior Associate
• Personal injury attorney with over 20 years of experience.
• Served as counsel of record in Jeffrey Young v. ConAgra Foods, Inc., a Top 5 premises liability verdict in Texas, as reported by VerdictSearch.
• Member of The National Trial Lawyers: Top 100 Civil Plaintiff Trial Lawyers.
• Lifetime member of the Million and Multi-Million Dollar Advocates Forums.

Recognition and reviews

Mullen and Mullen highlights the following distinctions and feedback:

• Named "Top Injury Law Firm in Dallas" by Top Choice Awards™ for multiple consecutive years, based on customer satisfaction.
• Featured in Newsweek for its commitment to excellence.
• Google Screened for Local Services, after background and license checks.
• Holds a Dallas Better Business Bureau A+ rating.
• Has hundreds of 5‑star reviews from former clients, praising the firm's responsiveness, communication, and results.

The firm emphasizes values such as doing the right thing, treating clients like family, and handling each case the way the attorneys would want their own case handled.

Who we represent

• People who were not at fault in an accident caused by another person or company's negligence or recklessness.
• Injury victims across North Texas, including Dallas, Fort Worth, Plano, Frisco, and the surrounding communities.
• Families pursuing wrongful death claims after a loved one is killed by someone else's negligence.

Main types of cases handled

Mullen and Mullen handles a wide range of personal injury cases, including:

• Motor vehicle accidents
• Car accidents
• Commercial truck and 18-wheeler accidents
• Motorcycle crashes
• Rideshare collisions (Uber, Lyft, etc.)
• Pedestrian and bicycle accidents
• Premises liability / slip and fall incidents
• Workplace and construction injuries
• Wrongful death cases
• Dog bites and other animal attacks
• Product-related injuries and other negligence-based injury claims

If you were hurt in an accident of almost any kind and believe someone else was at fault, Mullen and Mullen can evaluate whether it fits within their personal injury practice.

Where cases are handled

• The firm has deep roots in Dallas–Fort Worth and North Texas, and routinely helps clients throughout the metroplex and nearby cities.
• Mullen and Mullen also lists an office in St. Louis, while continuing to focus heavily on North Texas injury cases.

For specific questions about whether your situation qualifies as a personal injury case they can take, they encourage you to call (214) 747-5240 for a free consultation.

• Mullen and Mullen handles personal injury cases on a contingency fee basis.
• You pay $0 upfront.
• You pay no attorney fees unless the firm collects money for you.

According to their published information:

• Many personal injury firms charge 33.3%–35% of the gross recovery on pre-suit settlements.
• Mullen and Mullen offers a discounted 29% contingency fee on pre-suit settlements.
• Most of their claims resolve without filing a lawsuit, so this reduced fee applies to many cases.

"You will receive money or we waive our fees"

Mullen and Mullen publicly states the following guarantees:

• You will receive money in your pocket, regardless of the amount of your medical bills, or the firm will completely waive its attorney fees.
• You pay $0 unless they collect.

Exact fee terms, including what happens if a lawsuit must be filed or goes to trial, are discussed directly with the firm as part of the attorney–client agreement.

Free consultation

• The firm offers a free initial consultation and case evaluation by phone, video call, or in person.
• There is no charge for this consultation, and they invite prospective clients to call (214) 747-5240 to discuss their situation.

No separate charge for in-house investigators and videographer

• Mullen and Mullen employs in-house accident investigators and an in-house videographer.
• They state that there is no separate fee charged to clients for using these in-house resources on a case.
• By contrast, many firms hire outside investigators and bill those costs back to the client.

Out-of-pocket costs

The website emphasizes that clients do not pay money upfront and that attorney fees are only owed if the firm recovers compensation. Any additional costs, if applicable, are addressed directly in the firm's written fee agreement.

1. Free case evaluation

• If you are hurt in an accident, the firm encourages you to speak with an experienced attorney as soon as possible.
• They offer free consultations and case evaluations by phone, video call, or in person.
• During this conversation, they discuss:
• How the accident happened and who may be at fault
• The nature and severity of your injuries
• Your medical treatment so far and what may still be needed
• Your options for pursuing a personal injury claim

2. Investigation and case development

Once you retain the firm:

• They begin investigating all aspects of your claim right away.
• Typical steps include:
• Ordering the police report and related documents
• Gathering photos or video of the scene and vehicles
• Interviewing witnesses and obtaining written affidavits when needed
• Running public records searches
• Sending evidence preservation letters so key evidence is not destroyed
• Their in-house accident investigators and in-house videographer help develop evidence at no extra charge to you.
• The firm assists with coordinating necessary medical treatment and handling medical bills and records requests.
• They deal directly with the insurance companies so you do not have to.

3. Strategy

• Every case is different, so the firm customizes a strategy based on your situation.
• In some matters, they may present a claim to the insurance company quickly; in others, they may wait until medical treatment is further along.
• They use their experience, local knowledge, and technology to plan the best path forward, with the goal of maximizing your recovery.

4. Settlement demand

• When the case is ready, the firm prepares a detailed settlement demand letter.
• This demand explains:
• How the at-fault party caused the accident (liability)
• The full impact of your injuries (damages), including medical bills, lost wages, pain and suffering, and other losses
• The demand is sent to the appropriate insurance company and/or at-fault party.
• The other side may accept, reject, or counter the demand.

5. Settlement or lawsuit

• Most Mullen and Mullen claims settle during the negotiation process.
• If the insurance company does not offer a fair amount, the firm states that it does not hesitate to recommend litigation when that is in the client's best interest.
• If a lawsuit is filed, they continue to develop the case and advocate aggressively for a just outcome.

Communication and attorney access

• The firm emphasizes that you work directly with your attorney, not just with a paralegal or case worker.
• They provide direct access to your lawyer, including a cell phone number when needed.
• Clients can text their dedicated legal team 24/7 as the case progresses.
• You are kept updated at each stage of the process.

For details about how these steps would apply to a specific situation, they invite you to contact the firm directly for a free consultation.

• The firm has established relationships with medical doctors, surgeons, neurologists, chiropractors, physical therapists, diagnostic facilities, counselors, and pharmacies throughout the Dallas–Fort Worth area.
• These providers are experienced in treating accident victims and understand the documentation needed to support a personal injury case.
• Clients can often receive state-of-the-art diagnostic testing (for example, advanced imaging) to help fully understand their injuries.

Delayed billing and no upfront medical costs in many cases

According to the firm's materials:

• If you do not have health insurance, or if paying co-pays and deductibles would be a hardship, Mullen and Mullen can, upon request, help refer you to doctors near where you live or work who are willing to delay billing until after your case resolves.
• These participating providers typically defer collection of their medical bills until a settlement or verdict is obtained, allowing you to focus on recovery rather than immediate out-of-pocket costs.

Why this matters

• Many physicians who do not regularly treat accident victims are hesitant to become involved because of concerns about insurance company payment and the legal process.
• By working with providers who are accustomed to injury cases, clients are more likely to receive:
• Appropriate and timely treatment and follow-up care
• Thorough documentation of injuries and limitations, which is important for proving damages in a claim

Help coordinating care

• As part of the case development process, Mullen and Mullen helps coordinate your medical care and diagnostic testing as needed.
• They also work to manage medical bills and records requests, and they can help clients explore options such as law loans or available first-party insurance coverages if a crash has caused serious financial stress.

Specific medical arrangements depend on the facts of each case and the agreements between you, the firm, and your medical providers. Clients should speak directly with the firm to understand what options may be available in their situation.

Ask anyway — the agent will say plainly that it is not published rather than guess.