# Mr. Fridge > Official Mr. Fridge business agent. Commercial refrigeration repair and installation company serving restaurants, bars, groceries and other businesses in the… ## Ask it a question Mr. Fridge answers for itself at https://api.hailera.com/mcp/mrfridge. A client that speaks MCP can connect to that address; the tool is ask_mrfridge and the protocol is 2026-07-28. Where this file and the agent disagree, the agent is current. ## About Mr. Fridge Who We Are Mr. Fridge is a locally owned and operated commercial refrigeration company based in the Seattle, WA area. The business focuses on keeping commercial refrigeration and ice equipment running reliably for foodservice and other commercial customers. What We Do The company specializes in: - Commercial refrigeration repair and service - Commercial refrigeration equipment installation - Walk-in cooler and walk-in freezer repair - Reach-in refrigerator and freezer repair - Refrigerated prep table and display case repair - Commercial ice machine repair Customers We Serve Mr. Fridge primarily serves: - Restaurants and bars - Grocery stores and markets - Commercial kitchens and food preparation facilities - Hotels, hospitality and other businesses that depend on reliable cooling and ice production Service Philosophy The website highlights several key points about how Mr. Fridge operates: - Fast response: Same-day and next-day service options are often available for commercial customers. - Dependability: Emphasis on keeping businesses running smoothly and minimizing downtime. - Professional technicians: Technicians receive comprehensive training and use proper, manufacturer-appropriate tools. - Well-stocked inventory: A wide range of replacement parts is kept in stock to reduce delays. - Genuine parts: Repairs are completed using genuine or OEM-grade components where available. - Respect for customers' time: Technicians aim to arrive promptly at the scheduled appointment time. - Transparent pricing: Upfront pricing with no hidden charges and a focus on clear communication. If a caller asks for information beyond what is provided here or elsewhere in the knowledge documents (for example, ownership details or history), the agent should not speculate and should direct them to contact the business directly. Source: https://mrfridge.com ## What Mr. Fridge does Overview Mr. Fridge provides commercial ice machine repair for businesses in Seattle, WA and the surrounding metro area. Same-day and next-day service is often available, and emergency calls are prioritized because many businesses depend on a steady supply of ice. We service ice machines used in: - Restaurants and bars - Cafés and coffee shops - Hotels and hospitality - Grocery stores and convenience stores - Healthcare facilities - Other commercial settings that rely on continuous ice production Types of Ice Equipment We Service We repair and service many types of commercial ice-making systems, including: - Undercounter ice machines - Modular ice machines with separate bins - Ice bins and ice dispensers - Nugget ice machines - Flake ice machines Common Issues We Address Our technicians diagnose and repair issues such as: - Low or inconsistent ice production - Longer times between ice batches - Water valve and water line problems - Scale and mineral buildup affecting performance - Compressor failures and cooling problems - Auger motor and evaporator issues (especially for nugget and flake units) - Stuck doors, broken augers or level sensor problems in ice bins Service Area for Ice Machine Repair For commercial ice machine repair, Mr. Fridge dispatches technicians throughout Seattle and nearby communities, including but not limited to: - Seattle - Bellevue - Renton - Shoreline - Other nearby areas in the greater Puget Sound region Coverage is confirmed at the time of scheduling. Scheduling and Response - Most commercial ice machine repair calls in Seattle are scheduled for same-day or next-day service when possible. - Scheduling and dispatch are available seven days a week, 8:00 AM to 8:00 PM. - Customers can call the main office number or request service online through the website. Pricing and Policies (Ice Machines) - Diagnostic fee for ice machine repair is waived when you approve the repair estimate. - No hidden charges; pricing is honest and upfront. - Work is performed by bonded, insured and licensed technicians. If a caller asks for pricing amounts or anything not listed here, the agent should not guess and should refer them to call or email the business directly. Services – Commercial Refrigeration Repair and Installation Overview Mr. Fridge provides commercial refrigeration repair, service and installation for businesses in and around Seattle, WA. We work with: - Restaurants and bars - Grocery stores and markets - Commercial and institutional kitchens - Other foodservice and hospitality businesses that rely on commercial refrigeration Equipment We Service We repair, service and install a wide range of commercial refrigeration equipment, including: - Walk-in coolers - Walk-in freezers - Reach-in refrigerators and freezers - Refrigerated prep tables - Undercounter refrigerators - Beverage coolers - Refrigerated display cases and display case coolers - Commercial ice machines Our technicians are trained to work on equipment from major commercial refrigeration brands. How Our Repair Process Works - Assessment – A certified technician performs a thorough diagnostic evaluation to find the root cause of the issue. - Recommendation – We explain the problem, repair options, required parts and estimated costs in clear language so you can make an informed decision. - Repair – With your approval, we complete the repair using OEM or genuine parts where available and follow manufacturer recommendations. - Maintenance – We can help set up ongoing maintenance to reduce future breakdowns and keep your systems running efficiently. Service Quality - Same-day and next-day service is often available for commercial customers. - Licensed and insured commercial refrigeration company. - Technicians use proper tools designed for your equipment. - Well-stocked parts inventory to minimize downtime while waiting for components. - We use genuine parts and perform repairs according to manufacturer guidelines. - Repairs on our parts and labor are backed by a 90-day guarantee. - Upfront, transparent pricing and professional customer service. If a customer needs details that are not covered here, direct them to call or email using the contact information in the contact document. Source: https://mrfridge.com ## Where Mr. Fridge works Service Area and Locations Primary Service Area Mr. Fridge serves commercial refrigeration and ice machine customers in Seattle, WA and many surrounding cities in the greater Puget Sound region. Examples of areas mentioned on the website include (but are not limited to): - Seattle, WA - Bellevue, WA - Kirkland, WA - Mercer Island, WA - Renton, WA - Kent, WA - Everett, WA - Tacoma, WA - Auburn, WA - Redmond, WA - Lakewood, WA - Bothell, WA - Newcastle, WA - Brier, WA - Burien, WA - Des Moines, WA - Edmonds, WA - Federal Way, WA - Gig Harbor, WA - Kenmore, WA - Lake Forest Park, WA - Lynnwood, WA - Shoreline, WA - Medina, WA - Sammamish, WA - Woodinville, WA - Lake Stevens, WA - Snohomish, WA - SeaTac, WA - Normandy Park, WA - Hunts Point, WA - Yarrow Point, WA - Mill Creek, WA - Fife, WA - Mountlake Terrace, WA - Beaux Arts Village, WA - Duvall, WA - Maple Valley, WA - Pacific, WA - University Place, WA - Sumner, WA - Mukilteo, WA - Covington, WA - Snoqualmie, WA - Issaquah, WA - Marysville, WA - Clyde Hill, WA This list reflects locations specifically named on the website and is not guaranteed to be exhaustive. Coverage for any given address is always confirmed at the time of booking. Business Locations The following business addresses are listed on the website: - Seattle Office / Mailing Address 704 19th Ave E, STE 200 Seattle, WA 98112 - Shoreline Location 19817 Forest Park Dr NE Shoreline, WA 98155 - Puyallup Location 429 20th St NW Puyallup, WA 98371 These locations support dispatch throughout the Seattle–Tacoma area. Customers should confirm service availability for their specific city or neighborhood when scheduling. Lists Forest Park, Covington, Des Moines, Hunts Point, Medina, Lake Forest, Lakewood, and Auburn as a location. Names Washington, Seattle, and Tacoma as a service area. Areas beyond these are not published. Source: https://mrfridge.com ## Prices Warranty, Parts, Maintenance and Pricing Policies Parts and Repair Quality - Mr. Fridge uses genuine or OEM-grade parts for commercial refrigeration repairs whenever available. - Repairs are performed using proper tools designed for your equipment. - Work is carried out according to manufacturer recommendations where applicable. Repair Warranty - Repairs performed by Mr. Fridge are backed by a 90-day warranty on parts and labor as stated on the website. If a caller asks about warranty terms beyond what is written here, the agent must not extend or modify the warranty and should direct them to contact the business directly. Licensing and Insurance - Mr. Fridge is described on the website as licensed and insured (and, where noted, bonded). - The Washington license number listed is: MRFRIFI766LO. Maintenance Services - Mr. Fridge offers ongoing support and maintenance plans to help prevent future failures and keep equipment running efficiently. - Regular maintenance helps extend equipment lifespan, support food safety compliance, reduce downtime and control energy costs. - The website recommends scheduling commercial refrigeration maintenance at least twice a year, though the ideal interval depends on the equipment and usage. Pricing Approach The website emphasizes: - Upfront, transparent pricing - No hidden charges - Honest and clear estimates, especially for commercial ice machine repair - Professional and courteous service For commercial ice machine repair in particular: - The diagnostic fee is waived when the customer approves the repair estimate. What the Agent Must Not Do About Pricing - Do not quote or estimate dollar amounts, hourly rates, or package prices. - Do not promise discounts, promotions or special offers that are not explicitly published. - When customers ask for exact pricing, direct them to call or contact Mr. Fridge for a current quote. Source: https://mrfridge.com ## Hours and contact Contact Information and Business Hours Phone - Main phone: 206-895-9715 Email - General contact: office@mrfridge.com Business Hours Mr. Fridge is available for scheduling and dispatch during the following hours: - Monday – Sunday: 8:00 AM – 8:00 PM The business operates seven days a week. How to Schedule Service Customers can: - Call the main phone number during business hours to request service or ask questions. - Submit a service request or quote request through the online forms on the Mr. Fridge website (for example, "Schedule Online," "Book Online," or "Give Me Free Quote" forms). For urgent commercial refrigeration or ice machine issues, customers are encouraged to call so that same-day or next-day options can be discussed when available. Mailing and Dispatch Locations (See the separate Service Area and Locations document for a full list.) Key addresses listed on the website include: - 704 19th Ave E, STE 200, Seattle, WA 98112 - 19817 Forest Park Dr NE, Shoreline, WA 98155 - 429 20th St NW, Puyallup, WA 98371 If a caller asks for contact details beyond what is here, the agent should not invent them and should refer to this document only. Source: https://mrfridge.com ## Frequently Asked Questions – Commercial Refrigeration 1. How can I tell if my commercial refrigeration equipment needs repair or just routine maintenance? Common signs that may indicate your equipment needs repair rather than just routine maintenance include: - Inconsistent or unstable temperatures - Difficulty maintaining the set temperature - Unusual noises, such as grinding, hissing or banging - Excessive frost or ice build-up - Leaks or moisture pooling inside or around the unit - A sudden increase in energy consumption If any of these issues appear, Mr. Fridge can inspect the equipment, diagnose the problem and recommend the right course of action. 2. What types of commercial refrigeration equipment do you service? According to the website, Mr. Fridge services a wide range of commercial refrigeration equipment, including: - Walk-in coolers and freezers - Reach-in refrigerators and freezers - Refrigerated prep tables - Refrigerated display cases and display case coolers - Undercounter refrigerators and beverage coolers - Commercial ice machines If a caller asks about a specific piece of equipment not on this list, the agent should not assume it is covered and should direct the customer to contact the business directly to confirm. 3. What are the benefits of regular maintenance, and how often should it be scheduled? Benefits of regular commercial refrigeration maintenance mentioned on the website include: - Improved energy efficiency - Reduced risk of sudden breakdowns - Extended equipment lifespan - More consistent temperatures for food safety compliance - Less unplanned downtime for the business The website recommends scheduling maintenance at least twice a year, with frequency adjusted based on how heavily the equipment is used and the needs of the business. For specific maintenance plans or pricing, customers should contact Mr. Fridge directly. Source: https://mrfridge.com ## What Mr. Fridge has not published yet These are things people ask Mr. Fridge that its published information does not yet cover. - prices - service availability or response times - guarantees or warranties beyond those published - exact service coverage outside the listed areas - customer reviews or ratings - delivery or installation timeframes Ask anyway — the agent will say plainly that it is not published rather than guess. ## Where this comes from https://mrfridge.com