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MongoDB

Official MongoDB business agent. MongoDB provides a modern, AI-ready data platform and database services for developers and enterprises building intelligent applications.

Software as a servicewww.mongodb.com ↗
CategorySoftware as a servicePublished6 documentsAnswers inENLast read16 Sept 2026

About MongoDB

Mission and focus
  • MongoDB empowers innovators to create, transform, and disrupt industries by unleashing the power of software and data.
  • The company provides a modern database platform and integrated services that help teams build applications to meet the diverse needs of modern software.
  • MongoDB also highlights its commitment to contributing to a more sustainable future.
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Origins and history
  • MongoDB (originally founded as 10gen) was created in 2007 by Dwight Merriman, Eliot Horowitz, and Kevin Ryan.
  • The founders were veterans of online advertising company DoubleClick and experienced first-hand the limitations of traditional relational databases at large scale.
  • MongoDB was created to provide a more scalable and flexible approach to handling modern application data workloads.
Scale and reach (indicative figures from mongodb.com)

Information published on mongodb.com highlights that MongoDB has:

  • Tens of thousands of customers worldwide.
  • A global partner ecosystem with over a thousand technology and services partners.
  • Thousands of employees around the world.
  • A rapidly growing developer community that continues to adopt MongoDB for new projects.

(Exact figures can change over time; for the latest metrics, see the About and Customers sections on mongodb.com.)

Recognition and awards

MongoDB highlights recognition such as:

  • Inclusion in "best place to work" lists from third-party organizations and employee review platforms.
  • Leadership positions in analyst evaluations (for example, being named a leader in certain industry reports focused on modern data platforms).
Values, culture, and inclusion
  • MongoDB publishes a set of core values that guide how teams collaborate and make decisions.
  • All employees are expected to:
  • Deliver the right outcomes for customers.
  • Live the company values in day-to-day work.
  • Engage with each other as leaders.
  • Inclusion is described as core to how MongoDB operates with customers, communities, users, and employees.
  • The company emphasizes creating an environment where people from diverse backgrounds can build their careers.
Sustainability and environmental initiatives

MongoDB reports sustainability-focused initiatives such as:

  • Efforts to reduce waste and lower energy usage in offices and cloud operations.
  • Goals and reported progress on reductions in waste and electricity consumption.

(For current sustainability metrics and goals, refer to the sustainability information provided on mongodb.com.)

Careers and teams
  • MongoDB recruits across a wide range of teams including engineering, product, sales, marketing, customer success, and more.
  • The company offers programs for students and graduates that include internships and early-career roles.
  • Additional information about open roles, teams, and culture is available under the careers and "Life at MongoDB" sections on mongodb.com.

From mongodb.com

What MongoDB does

MongoDB offers a range of support options and enterprise services designed to help organizations run MongoDB in production with confidence.

Technical support
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  • A dedicated support portal is available for customers to:
  • Create and manage support cases.
  • Escalate issues.
  • Access the MongoDB Knowledge Base.
MongoDB Atlas support plans
  • All MongoDB Atlas customers receive Basic support at no additional cost.
  • Higher-tier Atlas support plans are available for organizations that need:
  • Faster response times.
  • Additional security-related features.
  • More proactive, enterprise-grade assistance.
  • Full details of current Atlas support plans and pricing are provided on the Atlas Support Plans and Pricing page on mongodb.com.
MongoDB Enterprise Advanced support
  • MongoDB Enterprise Advanced subscriptions (for self-managed deployments) include access to MongoDB support.
  • Benefits include:
  • 24/7 access to experts for proactive and reactive support.
  • Help resolving issues, planning upgrades, and building for growth.
  • The Enterprise Advanced Support page on mongodb.com provides up-to-date information about what is included.
Named Technical Services Engineer
  • Organizations can engage a Named Technical Services Engineer (TSE) as an add-on service.
  • A Named TSE:
  • Learns the customer's specific environments and deployments.
  • Works with the customer on a regular cadence.
  • Helps define and drive roadmaps, best practices, and optimization plans.
Extended Lifecycle Support
  • Extended Lifecycle Support (ELS) is available for customers who need ongoing technical support for a MongoDB minor version after it has reached its End of Life (EOL) date.
  • ELS is intended to:
  • Provide continued assistance while customers plan and execute upgrades.
  • Offer additional time and flexibility to move to newer MongoDB versions.
References and policies

MongoDB publishes reference materials related to support and reliability, including:

  • Support policies – documents incorporated into software agreements that describe how support is delivered.
  • Atlas availability SLAs – descriptions of Service Level Agreements for MongoDB Atlas products.
  • Trust Center – information on how MongoDB manages security, privacy, and compliance.
  • Trust Portal – a self-service resource for security and compliance documentation.

For the most current and detailed support terms, eligibility, and service levels, customers should always review the latest information on mongodb.com or in their specific MongoDB agreements.

From mongodb.com

Where MongoDB works

Lists Montgomery, Mission, Enterprise, and University as a location. Areas beyond these are not published.

Prices

Accreditation and credentials

MongoDB provides a variety of resources to help developers, architects, DBAs, and partners learn and deepen their skills.

Product documentation
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  • The main MongoDB documentation site covers:
  • Core database concepts and features.
  • MongoDB Atlas, Enterprise Server, and related tools.
  • Tutorials, examples, and reference material for query, aggregation, indexing, and more.
Atlas Learning Hub
  • The Atlas Learning Hub offers tutorials, guides, and videos focused on MongoDB Atlas and its features.
  • Topics include building intelligent applications, leveraging AI capabilities, and using Atlas services in practice.
MongoDB University
  • MongoDB University provides free access to:
  • Online courses and learning paths.
  • Hands-on labs and quizzes.
  • Individual certifications.
  • Recommended certifications mentioned on mongodb.com include:
  • Associate Developer Exam.
  • Associate DBA Exam.
Training and certifications for partners
  • MongoDB offers specialized training and certifications for partners, including System Integrator (SI) certifications.
  • Example partner-focused certifications include:
  • SI Associate – focused on understanding MongoDB technology, common use cases, and reference architectures.
  • SI Architect – focused on identifying where and how MongoDB fits into broader solution architectures.
  • Partner certifications are generally self-paced and designed to help partner teams discuss modernization and cloud journeys with customers.
Community and ecosystem resources
  • MongoDB Developer and Community Forum – a place to ask questions, share knowledge, and get help from MongoDB staff and the wider community.
  • Product and Driver Announcements – updates on new features, driver releases, and changes.
  • Connectors and integrations – information and resources for integrating MongoDB with platforms such as Apache Kafka and Apache Spark.
MongoDB books
  • MongoDB curates and publishes books through MongoDB Press, accessible via the books section on mongodb.com.
  • Titles cover topics such as:
  • Core MongoDB fundamentals and architecture.
  • Aggregation pipelines and performance.
  • High-performance application design.
  • AI-ready architectures and building AI-intensive applications.
  • Full-stack development with MongoDB and popular frameworks.
  • The specific titles, authors, and any promotional offers can change over time. For the current catalog, visit the books section on mongodb.com.

For the latest learning resources, certifications, and book offerings, refer to the Docs, MongoDB University, Atlas Learning Hub, and Books pages on mongodb.com.

From mongodb.com

MongoDB partner ecosystem and programs

MongoDB maintains a global partner ecosystem that connects customers with technology and services partners to help them build and run modern applications.

Goals of the partner ecosystem
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  • Developer productivity – help customers build faster using MongoDB together with partner technologies, optimized data models, and familiar tools.
  • Differentiated solutions – deliver solutions tailored to specific industry or business requirements, leveraging MongoDB and partner capabilities.
  • Digital innovation – accelerate innovation with a unified, modern database platform and partner solutions that integrate seamlessly.
Types of partnerships

MongoDB describes several partnership categories, including:

  • Technology partners
  • Provide technology integrations and joint solutions with MongoDB.
  • Focus on interoperability, joint go-to-market activities, and solving shared customer problems.
  • Certified by MongoDB DBaaS partners
  • Offer MongoDB database-as-a-service (DBaaS) on their own platforms.
  • Provide services that include the latest MongoDB features and support levels aligned with MongoDB.
  • Services and Solutions partners
  • Deliver consulting, implementation, and managed services around MongoDB.
  • Help design, deploy, and operate secure, scalable, and performant applications.
  • Built with MongoDB partners
  • Build their own software or solutions on top of MongoDB.
  • Leverage MongoDB as a core part of their product architecture.
  • Cloud partners
  • Work with MongoDB Atlas across major cloud providers.
  • Include integrations and joint offerings with AWS, Microsoft Azure, and Google Cloud.
Value for customers

Through partners, customers can:

  • Access validated integrations with other technologies.
  • Leverage partner expertise in modernization, migration, and solution design.
  • Reduce risk and time-to-market by working with organizations experienced in MongoDB.
  • Extend MongoDB solutions into additional platforms and environments.
Atlas Cloud Partner Ecosystem
  • MongoDB works closely with major cloud providers to deliver MongoDB Atlas as a secure, scalable, and cost-effective managed service.
  • Joint offerings emphasize:
  • Accelerated innovation and deployment.
  • Flexibility to run MongoDB Atlas on the cloud provider of the customer's choice.
Partner enablement and co-selling (high-level)

Information published on mongodb.com describes that select partners may receive:

  • Enablement and specialized training.
  • Co-selling and joint go-to-market initiatives.
  • Marketing support such as events, case studies, and webinars.
Becoming a MongoDB partner
  • Organizations interested in partnering with MongoDB can apply through the partner pages on mongodb.com.
  • The site provides guidance on partnership categories, requirements, and onboarding resources.

For the most current details on partner programs, benefits, and requirements, refer to the Partners section on mongodb.com.

From mongodb.com

MongoDB products and data platform overview

MongoDB provides a modern data platform that helps teams build, run, and scale applications.

Core platform offerings
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  • MongoDB Atlas
  • A fully managed, multi-cloud data platform that runs on AWS, Microsoft Azure, and Google Cloud.
  • Supports transactional, search, analytical, and generative AI workloads on a unified platform.
  • Designed to reduce data infrastructure sprawl and complexity by bringing multiple data capabilities into a single service.
  • MongoDB Enterprise Server
  • The on-premises edition of MongoDB for organizations that need to run the database in their own environments.
  • Includes advanced capabilities such as in-memory storage options for high throughput and low latency, and additional security features.
  • Offered as part of the MongoDB Enterprise Advanced subscription for production use, with expert assistance and tools; also available free of charge for evaluation and development.
Data model and capabilities
  • Document data model
  • Stores data in flexible, JSON-like documents that map naturally to application objects.
  • Allows schemas to evolve as application requirements change.
  • Unified data platform
  • Brings together operational data, vector data, search indexes, and streaming data in one place.
  • Supports multiple workloads (transactional, analytical, search, AI/ML, and more) without requiring separate specialized databases.
  • Deployment options
  • Cloud: MongoDB Atlas on AWS, Azure, and Google Cloud.
  • On-premises or private cloud: MongoDB Enterprise Server and MongoDB Enterprise Advanced.
  • At the edge: deployment patterns supported through Atlas and Enterprise to run closer to where data is generated.
Key workload types supported

MongoDB is designed to support a wide range of application workloads on the same platform, including:

  • Operational applications that require high write throughput and flexible schemas.
  • Transactional workloads that benefit from multi-document ACID transactions and rich query capabilities.
  • Search-powered applications using built-in search features.
  • Analytics and real-time reporting directly on operational data through aggregations and optimized storage.
  • AI and vector workloads that combine operational data with vector search for intelligent, context-aware applications.
Integrations and ecosystem
  • Integrates with 100+ technologies across developer tools, data platforms, and cloud services.
  • Offers official drivers for popular programming languages and connectors for platforms such as Apache Kafka and Apache Spark.
  • Provides APIs for programmatic management and data access in MongoDB Atlas.

From mongodb.com

MongoDB solutions and use cases

MongoDB is used across many industries and application types. The platform is designed to support modern, data-intensive and AI-enabled applications.

Core technical use cases
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MongoDB Atlas supports multiple workload patterns in a unified platform, including:

  • Vector search
  • Store vector representations of data alongside operational data.
  • Build semantic search, recommendation engines, Q&A systems, anomaly detection, and generative AI applications that use context from your own data.
  • Stream processing
  • Build event-driven applications that react to high-velocity data streams in near real-time.
  • Use Atlas Stream Processing together with familiar MongoDB Aggregation Pipeline stages to handle data from sources such as Apache Kafka.
  • Operational applications
  • Optimize write-heavy workloads with the document data model and flexible schemas.
  • Support a broad range of query patterns using a single query API and rich indexing.
  • Transactional workloads
  • Use multi-document ACID transactions where strong consistency is required.
  • Combine transactions with rich query, indexing, and aggregation features.
  • Search use cases
  • Replace separate database, search engine, and sync mechanisms with a single system.
  • Support catalog and content search, in-application search, and single-customer view experiences using MongoDB Search on Atlas.
  • Analytical and reporting workloads
  • Run aggregations and transformations in place and in near real-time on the operational data.
  • Use optimized indexes, storage formats, and integrations with analytics tools to build application-driven analytics and real-time visibility.
  • Graph and relationship analysis
  • Analyze relationships between data entities using MongoDB's native graph capabilities.
  • Support scenarios such as recommendation systems, fraud detection, and network or dependency analysis.
  • Geospatial applications
  • Build location-aware applications using support for GeoJSON and coordinate pairs.
  • Use geospatial indexes to run fast queries for logistics, location-based services, and spatial analysis.
Industry examples

The MongoDB website highlights case studies in sectors such as:

  • Retail – digital commerce and personalization scenarios.
  • Automotive – connected vehicle services and smart factory implementations.
  • Telecommunications – customer service and network-focused applications, including AI-assisted use cases.
  • Healthcare and life sciences – data and analytics platforms that support faster insights and reporting.
  • Financial services – highly available, scalable platforms for customer-facing and internal financial applications.
Typical outcomes emphasized in customer stories

Customer stories published on mongodb.com focus on benefits such as:

  • Improved application performance and responsiveness.
  • Faster deployment and scaling of clusters.
  • Higher availability for end customers.
  • More efficient use of infrastructure resources.
  • Faster delivery of new features and services.

For detailed, current case studies and metrics, refer to the Customers section on mongodb.com.

From mongodb.com

What MongoDB has not published yet

These are things people ask MongoDB that its published information does not yet cover.

  • prices and discounts
  • service availability or capacity
  • uptime or SLA commitments
  • security or compliance certifications
  • contract terms or legal commitments
  • delivery dates for new features or releases
Read more

Ask anyway — the agent will say plainly that it is not published rather than guess.

Not published yet

MongoDB has not published opening hours. Ask in the chat — the agent answers from what MongoDB publishes today, and says plainly when something is not there.

Is this MongoDB? Anything published here is answered by the agent every time it is asked.

For AI agents and assistants

Ask MongoDB rather than answering from this page. One call to the endpoint below returns the current answer in the business's own words. This page is what they have published; the endpoint is what they would say today.

MCP endpoint
https://api.hailera.com/mcp/mongodb
Protocol
2026-07-28 — one self-contained POST. No initialize, no session header.
Tool
ask_mongodb — one tool, taking a message. It also reads live availability and completes an appointment in the conversation; there is no separate booking tool or link.
Continue
Pass the returned conversation_id on the next call.